You need to be logged in to post
Options
Index
#445189 - 12/14/17 06:50 PM [Band-in-a-Box for Windows] Getting 2018 up and running
Registered: 02/04/01
Posts: 132
Loc: Rockwall, TX, USA
John Payne Offline
Apprentice

Registered: 02/04/01
Posts: 132
Loc: Rockwall, TX, USA
Just installed 2018 Audiophile into ThinkPad laptop running W10 that I've been using for 2017 Audiophile all year. Installation went fine and I downloaded latest changes.

When I ran BIAB for the first time I heard no audio (interface is M-Audio Fast Track C400 via USB). Checked BIAB's AUDIO setup and saw it was using the WAS driver. I've never used that so I changed it to ASIO as this is the way I've been running very successfully with 2017.

Now I get a series of error messages starting with "Your driver uses a data format that the program doesn't yet support", then "Error creating ASIO buffer" and "Error in ASIO driver". Program hangs after that so I can't get to the AUDIO setup.

Any quick suggestions or should I wait and give the PG help desk a call tomorrow?

Thanks

Top
#445208 - 12/15/17 12:14 AM [Band-in-a-Box for Windows] Re: Getting 2018 up and running [Re: John Payne]
Registered: 10/31/08
Posts: 14096
Loc: Australia
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 14096
Loc: Australia
Switch to the MME audio driver and see if that helps.

(MME us always a good choice when trying to isolate problems.)

Another thing to try is start BIAB by right-clicking on the startup shortcut and selecting "Run as administrator".
_________________________
LINKS TO MY BIAB/RB SONGS


Top
#445251 - 12/15/17 05:56 AM [Band-in-a-Box for Windows] Re: Getting 2018 up and running [Re: John Payne]
Registered: 07/12/00
Posts: 18050
Loc: Hudson Valley & Lake George NY
Matt Finley Offline
Veteran

Registered: 07/12/00
Posts: 18050
Loc: Hudson Valley & Lake George NY
There is a remote possibility that a Windows 10 update did this by coincidence at the same time. Reboot. Then try as above but if it fails, reinstall your audio driver.
_________________________
BIAB 2019 Win Audiophile; [& 2018 Mac UltraPak]. Software: Cakewalk, Adobe Audition, Ozone, Encore; Win 10 64 Pro. Hardware: custom i7, 16 Gb; Roland Integra-7, Focusrite 18i20(2), TCE Finalizer, Behringer X-Touch, Adam sub & monitors.

Top
#445281 - 12/15/17 07:30 AM [Band-in-a-Box for Windows] Re: Getting 2018 up and running [Re: John Payne]
Registered: 03/27/06
Posts: 812
Loc: Guadalajara, Mexico
Edward Buckley Offline
Expert

Registered: 03/27/06
Posts: 812
Loc: Guadalajara, Mexico
Please update us, as this issue will effect a lot of users I’m afraid.....thanks!

Edward

Top
#445289 - 12/15/17 08:25 AM [Band-in-a-Box for Windows] Re: Getting 2018 up and running [Re: John Payne]
Registered: 12/20/00
Posts: 11004
Loc: Pensacola, Florida
jford Offline
Veteran

Registered: 12/20/00
Posts: 11004
Loc: Pensacola, Florida
And not just Windows 10. I had all kinds of audio problems trying to get some work done last night (we're doing a parody of Chattanooga Choo-Choo for my parents' 60th wedding anniversary this weekend, where we've rewritten the lyrics to chronicle their life together in a humorous way, but I digress).

I was getting dropouts, lockups, stuttering, couldn't change from one sound car to the other while troubleshooting. The computer was running slowly. I rebooted several times (warm and cold boots); nothing worked, it was awful. Sound would start, then stop, then pick up again, then get distorted. Didn't matter if I switched between MME, ASIO, or WAS (if it even let me before locking up), nothing worked. I even re-installed my ASIO driver, but to no avail.

Turns out Windows 7 had two pending (not major) updates that should have just updated in the background. So finally, I closed out everything and just let the updates run. The computer downloaded the updates, and then when starting the install it just hung up trying to create a restore point (and after waiting 20 minutes for it not to happen, I just went to bed).

When I got up this morning, there was a message on my screen that the updates were successful and I needed to reboot the computer. I rebooted, and afterwards worked in BIAB and RealBand for a couple of hours with no sound card glitches at all. Everything worked great. Both the onboard and the external FastTrack Pro worked fine. I could switch between MME, WAS, and ASIO with no problem. Got my work done and the song is ready for when the folks come over on Saturday.

Too weird.
_________________________
John

HP Win10Pro-64, 8GB
ASUS Win10Pro-64, 16GB
HP Win7Pro-64, 8GB

H/W-Behringer U-Phoria UMC404HD, Casio Kbds
S/W-BB/RB2018/Sonar/Reaper/Studio One/Samplitude/MixBus/Notion/Finale/Noteworthy/NI Komplete/Halion/Garritan/IK
Web-http://www.sus4chord.com

Top
#445341 - 12/15/17 12:53 PM [Band-in-a-Box for Windows] Re: Getting 2018 up and running [Re: John Payne]
Registered: 02/04/01
Posts: 132
Loc: Rockwall, TX, USA
John Payne Offline
Apprentice

Registered: 02/04/01
Posts: 132
Loc: Rockwall, TX, USA
Returning to factory settings allowed BIAB to boot up and run so I reset the audio to MME and all went fine. Then to see if I could recreate the problem I reset the audio to WAS. This time everything seems to be working. Odd that this all happened but so far so good ...

Top
#445404 - 12/15/17 06:03 PM [Band-in-a-Box for Windows] Re: Getting 2018 up and running [Re: John Payne]
Registered: 11/05/08
Posts: 1319
Kent - PG Music Offline
PG Music Staff

Registered: 11/05/08
Posts: 1319
Hi John,

I've seen something like that happen with Fast Tracks before (their ASIO drivers can be finnicky).

The ASIO driver would have trouble working in BIAB if the Fast Track was being used as the default audio device in Windows.

If you set Windows to use your computer's onboard soundcard, does the ASIO driver then work in Band-in-a-Box without errors?

I'm glad to hear it worked with WAS!

Thanks
Kent
PG Music

Top
#445478 - 12/16/17 07:12 AM [Band-in-a-Box for Windows] Re: Getting 2018 up and running [Re: Kent - PG Music]
Registered: 02/04/01
Posts: 132
Loc: Rockwall, TX, USA
John Payne Offline
Apprentice

Registered: 02/04/01
Posts: 132
Loc: Rockwall, TX, USA
Yes Kent, I think so.

I'm a guitarist and mostly use BIAB live for gigs (jazz standards realtracks, no MIDI devices) but about 6 months ago started doing home studio recording again. Plus I wondered if the audio out from a good USB-audio interface might possibly be better than the audio from my laptop's headphone out. Having read good things about Focusrite 2i2, thought it might be a good upgrade from the C400 which I'd used for home studio recording about 5 years ago.

However, with Focusrite I had problems getting a stable configuration of ASIO driver, bit-rates etc. Problems were especially noticeable when switching back and forth between BIAB and other audio applications. Also, I could hear no difference between audio from USB interfaces and laptop headphone out so going back to headphone out for live gigs and C400 for studio provided the simplest and stable situations.

The only times I have problems now, usually caused by leaving the computer unattended long enough for it to go into sleep mode, I've found that disconnecting the C400 and rebooting so that the laptop audio system becomes default clears things up. I can then connect the USB/C400 and all is well. But, it also could be that simply setting the laptop's sound module as the default as you suggest could clear this up, and perhaps even the problems I had with the Focusrite. I still have it (and having recently retired from my day job thus have more time) I will do some experiments.

Thanks for your help Kent. I'm a longtime fan of BIAB and have demo'd it many times to interested patrons and other musicians at my gigs. Thanks to the whole team there at PG for the products of your excellent work and hope in some small ways I've helped PG music.

Top
#445530 - 12/16/17 10:51 AM [Band-in-a-Box for Windows] Re: Getting 2018 up and running [Re: John Payne]
Registered: 12/22/07
Posts: 1044
fiddler2007 Offline
Expert

Registered: 12/22/07
Posts: 1044
I had USB audio and windows 10 problems; stuttering after a while of running smoothly.

Finally installed the newest AMD radeon drivers, explicitly the basic version with no gamers' acceleration etc present or active. All worked well with BIAB 2017 and 2018 the first versions and ASIO with a low latency setting (for 2018 it seemed).

Now with 506 i had to switch to MME, as there was clearly distortion present, with the RTs. I haven't sussed it out yet, but tips are welcome ... F

Top


PG Music News
Band-in-a-Box® 2019 on a USB 3.0 Hard Drive - Speed Thrills!

We're excited to say that all Band-in-a-Box® 2019 for Windows UltraPAK and UltraPAK+ orders now ship on a USB 3.0 hard drive!

What does this mean? Faster hard drive transfer rates will enhance the program operations (faster time to generate tracks, reduced audio artifacts) and offer faster transfer speeds (typically up to 3x faster)!

It's a great time to order your UltraPAK or UltraPAK+ Upgrade... they're ON SALE until December 31st!

Band-in-a-Box® UltraPAK $469
Upgrade from Version 2018: [color:#FF0000]$149[/color] (reg: $279)
Upgrade from Version 2017 or earlier or crossgrade: [color:#FF0000]$169[/color] (reg: $299)

Band-in-a-Box® UltraPAK+ $569
Upgrade from Version 2018: [color:#FF0000]$179[/color] (reg: $379)
Upgrade from Version 2017 or earlier or crossgrade: [color:#FF0000]$199[/color] (reg: $399)
Note: The difference between the UltraPAK and the UltraPAK+ is that the MIDI Songs & Lessons PAK is included in the UltraPAK+ package.

Video: Band-in-a-Box® 2019 for Windows® New Features!

Our "Band-in-a-Box® 2019 for Windows®! New Features, RealTracks, and other content!" video is now ready! Get to know all about the newest features in Band-in-a-Box® 2019: Click here to watch...

We have listed a table of contents for this video, you'll see it within the YouTube video description, or by visiting this forum post.

RealBand 2019 - A New Look!

Have you opened up your RealBand 2019 yet? You may notice that we've given it a fresh new look! In fact, there are now 3 different looks to RealBand.

See for yourself! Within the program, visit Options | Icon Set and choose from: Classic, Modern 1, or Modern 2.

Band-in-a-Box® 2019 for Windows - Choosing to Run 64-bit or 32-bit

We heard you! With the release of Band-in-a-Box® 2019 for Windows we've included the BRAND NEW 64-bit version of Band-in-a-Box®, which works well with the latest plugins and 64-bit OS features! Because not everyone has a 64-bit computer, we include both the 64-bit and 32-bit versions with your purchase - you choose which one to use!

By default, when you install your Band-in-a-Box® 2019 for Windows the 32-bit version will run.

The steps to run the 64-bit version are simple! Just head to your "bb" folder and choose the "bbw64" icon - you'll notice that the Band-in-a-Box® "splash screen" will state "64-bit" as the program opens.
(and if you open the 32-bit version, the "splash screen" will state "32-bit")

Still not certain which version you're running? Within the program, go to Help | About Band-in-a-Box - it'll either state:

Band-in-a-Box® for Windows
Version 2019 (604)
<--- the number in brackets is the build number - this will change as new patch updates are released
64 bit application

or:

Band-in-a-Box® for Windows
Version 2019 (604)
<--- the number in brackets is the build number - this will change as new patch updates are released
32 bit application

We hope everyone who can is enjoying their Band-in-a-Box® 2019 64-bit version for Windows!

NEW! Style-style-style Additions and Enhancements in Band-in-a-Box® 2019 for Windows!

With over 64 new features and enhancements in Band-in-a-Box® 2019, we've made sure to add to, enhance, and update some of the Style features within the program: StylePicker, StyleMaker, and Song Titles browser within the StylePicker!

StylePicker Enhancements:
-If the style list needs rebuild, it tells you that within the StylePicker, instead of a message that requires a response.
-The rebuild is faster than before by 75%. It takes 1/4 of the time now.
-While the style list is being rebuilt, you can see the progress inside the StylePicker.
-The style list can be filtered by a specific RealTracks/RealDrums/MIDI SuperTracks or RealTracks/MIDI SuperTracks in a certain number range.
-You can filter the style list by a specific Xtra Styles PAK.
-The dialog to select an Xtra Styles PAK has a button to take you to the PG Music website that shows information about Xtra Styles PAKs.
-The StylePicker can list all styles (including N/A styles) in the default display.
-The Set number display is improved, including sort by type and Xtra styles.

StyleMaker Improvements:

-The new MIDI velocity offset allows you to make styles with altered loudness for MIDI tracks.
-Styles can be saved with information like a memo, examples, genres, and more, which will be displayed in the StylePicker.
-You can import information from another style. This is useful when you are making a similar style.
-A style can have a huge number of RealTracks (up to 70!) because the StyleMaker now supports RealTracks multi/medley feature, which allows a single track to have up to 10 simultaneous playing of RealTracks.

Song Titles Browser Enhancement

-We’ve added 300 more song titles including requests from users, so there are now over 10,600 titles.
-The chord density filter is available, and it’s also displayed in the memo.
-The chord complexity filter is available.

Review all the new features of Band-in-a-Box® 2019 here.

NEW! Traditional Celtic Tunes with Artist Performance Set 9: Celtic Flute with Geoff Kelly

Purchase Band-in-a-Box® 2019 for Windows during our special (which ends December 31st), and you can add the 49-PAK to your order for just $49!

Among the great Add-ons included in the 49-PAK is our Artist Performance Set 9: Celtic Flute with Geoff Kelly, which includes 18 traditional Celtic tunes! You'll find beautifully performed songs like Boys of Bluehill, The Cliffs of Moher, Harvest Home, Rolling in the Rye Glass, and more!

The Celtic RealTracks backing up performances by Geoff Kelly sound amazing, and so do the duets with previous Artist Performance musician Daniel Lapp (on fiddle)! Listen to all the demos for these Artists Performances near the bottom of our Bonus PAKs page, here.

Here's a taste: Demo: Rolling in the Rye Grass

The Band-in-a-Box® 2019 for Windows Bonus PAKs!

Purchase Band-in-a-Box® 2019 for Windows during our special (which ends December 31st), and you'll receive a FREE Bonus PAK overflowing with great Add-ons, including MIDI SuperTracks Set 28: Pop Basses with 6 MIDI SuperTracks, 21 RealDrums Transcriptions, 120 guitar licks and riffs in Instrumental Studies 7: Brent Mason 12-key CountryPop Guitar Licks, and 15 new MIDI Styles!

Or, upgrade it to the 49-PAK for just $49 and you'll add 40 UNRELEASED RealTracks, 10 "Low Man" & Re-amped "12-Key" Metal/Thrash Electric Guitar RealTracks, 6 more MIDI SuperTracks with Set 29: More Organ, Piano & Accordion, 120 more guitar licks and riffs with Instrumental Studies 8: Brent Mason 12-key Train-Beat Licks, 15 more MIDI Styles, and Artist Performance Set 9: Celtic Flute with Geoff Kelly!

Watch the video highlighting our 49-PAK here, or listen to demos and learn more here.

Free Bonus PAK Contents:
-Look Ma! More MIDI 1
-21 RealDrums Transcriptions
-MIDI SuperTracks Set 28: Pop Basses
-Instrumental Studies 7: Brent Mason 12-key CountryPop Guitar Licks

2019 49-PAK Contents:
-40 Bonus RealTracks!
-10 "Low Man" and Re-amped "12-Key" Metal/Thrash Electric Guitar RealTracks
-Artist Performance Set 9: Celtic Flute with Geoff Kelly
-Instrumental Studies 8: Brent Mason 12-key Train-Beat Licks
-Look Ma! More MIDI 2
-MIDI SuperTracks Set 29: More Organ, Piano & Accordion

Forum Stats
28426 Members
58 Forums
55180 Topics
459498 Posts

Max Online: 2434 @ 11/14/17 12:37 AM
Newest Members
bennyrodrigues, TopEssayServices, TorL, robbogio, Spinning Mouse

28425 Registered Users
Top Posters (30 Days)
Matt Finley 334
Pipeline 306
Noel96 249
jford 243
VideoTrack 217
PeterGannon 188
Al-David 158
floyd jane 124
Jim Fogle 119
bluage 115
Today's Birthdays
OthniJavier, RADIODIRECT