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Band-in-a-Box for Windows FAQ
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Joined: May 2009
Posts: 867
PG Music Staff
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OP
PG Music Staff
Joined: May 2009
Posts: 867 |
4. Why do I get a font error when I try to view or print notation?
Follow the instructions below if you get one of the following error messages when you try to open the notation or lead sheet window:
- "PGMusic Font is not installed. Make sure PGMUS.TTF is in your Windows System directory."
- "PGJazz Font is not installed. Make sure PGJazz_.TTF is in your Windows System directory."
You should be able to resolve the problem by simply reinstalling the program, especially if you have a fairly recent version of Band-in-a-Box® (e.g. 2006 or higher). One possible cause of the problem is if you are running Band-in-a-Box® directly from a PG Music USB hard drive version of Band-in-a-Box®, and you didn't run the Band-in-a-Box® Setup file (which installs the fonts). Another possibility is that you copied the Band-in-a-Box® program folder to a new computer without installing the program.
If you have an older system or older version of Band-in-a-Box® (e.g. 12 or earlier) and you are still having difficulty, the following information should help:
If you have a 64-bit version of Windows
Download and install the PG Music font update. You should restart your computer before and after installing the update to ensure that it works properly.
If you are running Band-in-a-Box® 12 or earlier on Windows 2000 or XP:
If you have Windows 95/98/ME, or you have Windows 2000/XP but the suggestions above did not fix problem:
- The fonts may not be installed on your computer at all. This may be the case if Band-in-a-Box® was copied/moved from one machine to another, you installed an upgrade without installing the previous full version, or system security software running on your computer (such as an anti-virus or firewall program) prevented the fonts from being installed properly. The solution is to reinstall Band-in-a-Box® from the original CD(s). If you suspect that the issue may have been caused by an anti-virus or firewall program, disable these programs while reinstalling. It isn't necessary to uninstall/remove Band-in-a-Box® first; simply install into your existing Band-in-a-Box® folder. You need to start with a full "Pro" version or "MegaPAK", then install subsequent regular upgrades. After you have done that, you should install the latest update patch available for your version. If you have a 64-bit version of Windows, or you are using Version 12 or earlier on Windows 2000/XP, you may need to install the font update.
- Windows 95, 98, and ME users: There is a limit to the number of True Type font files that Windows can support. The limit is somwhere around 700 on these operating systems, but can be more or less depending on how many characters there are in the font filenames. Go to the Windows/Fonts folder and at the bottom left hand corner there will be a list of the number of items in this folder. If it is near the limit, you may have to remove some of the fonts. You should not remove standard fonts installed by Windows, and it would be a good idea to make backups of the fonts before proceeding with this. The extra fonts would have come from some other program that you installed on your computer.
If you have followed the instructions above and are still getting a font error (this would be an unusual situation):
- Reboot your computer.
- Locate and delete all of the PG*.ttf and PG*.fot files in the \Windows\System, and \Windows\System32 folders (\WINNT\System and \WINNT\System32 on Windows 2000\NT).
- Reinstall Band-in-a-Box®, starting with a full "Pro" version or "MegaPAK".
- Download the latest update patch for your version.
- Install the font update, if necessary.
Last edited by Alyssa - PG Music; 08/21/18 08:04 AM.
Alyssa - PG Music
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Happy Easter! Holiday Hours...
2024 is well underway - it's already Easter Weekend!
Our Customer Service hours this weekend are:
Friday, March 29: 8-4
Saturday, March 30: 8-4
Sunday, March 31: closed
Regular hours resume Monday, April 1st - no joke!
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
We've just announced the 2023 User Showcase Award Winners!
There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
Video: Volume Automation in Band-in-a-Box® 2024 for Windows®
Video: Audio Input Monitoring with Band-in-a-Box® 2024 for Windows®
Video: Enhanced Melodists in Band-in-a-Box® 2024 for Windows®!
We've enhanced the Melodists feature included in Band-in-a-Box® 2024 for Windows!
Access the Melodist feature by pressing F7 in the program to open the new MultiPicker Library and locate the [Melodist] tab.
You can now generate a melody on any track in the program - very handy! Plus, you select how much of the melody you want generated - specify a range, or apply it to the whole track.
See the Melodist in action with our video, Band-in-a-Box® 2024: The Melodist Window.
Learn even more about the enhancements to the Melodist feature in Band-in-a-Box® 2024 for Windows at www.pgmusic.com/manuals/bbw2024upgrade/chapter3.htm#enhanced-melodist
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