165. I'm unable to open or burn CD audio files on Windows Vista or Windows 7.

Symptoms:

  • When you try to load in a CD audio file, you might get an error message "Sorry, cannot convert the file."
  • When you try to burn a CD using MINIBurn (the burning software included with Band-in-a-Box®), you might get the error "There are no compatible CDR drives reported".

To resolve this problem:

  1. Close Band-in-a-Box® and navigate into the Band-in-a-Box® folder (usually C:\bb).
  2. Right-click on the file "STOMBBx.exe" and select Properties.
  3. Click the Compatibility tab and set it to run this program in compatibility mode for Windows XP SP2.
  4. Press Apply. You should now be able to open/import CD audio files into Band-in-a-Box®.

For the burning issue, repeat the steps above for the file "miniburn.exe". There is a good chance that it will solve this issue as well, however if not, you may in fact have a burner that MINIBurn is not compatible with. If this is the case, you 'll need to just use your third party burning software (usually comes free with computers/optical drives).



Alyssa - PG Music