118. When recording from an external keyboard, some notes are not being recorded, are dropping out, or are being sustained when they shouldn't be.

This might occur if the connection between PowerTracks and your external keyboard is being lost, such that note-on or note-off messages are occasionally not being received.

Here are some things to try:

  • Close PowerTracks and delete the configuration settings file "ptw.ini" from the C:\pt folder. You may want to make a backup of this file first, as this will return many global PowerTracks setting to their factory defaults. Deleting the file will cause PowerTracks to re-connect to your MIDI drivers, and eliminate the possibility that this file was corrupt.

  • Make sure that your MIDI cables and USB cable (if applicable) are firmly connected. If you are using a USB hub, try connecting the USB cable directly to a USB port on your computer.

  • Reinstall the drivers for your MIDI interface, using the latest drivers available from the interface manufacturer's website.

  • Close other programs while using PowerTracks. There may be a conflict with another program running on your computer.

  • If the problem persists, try a different MIDI interface if possible.

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Alyssa - PG Music