5. I get an "Eres Not Found" error message when I try to run one of the Multimedia Performance programs.

Applies to: Multimedia Performance programs, such as the Rock Guitarist and Jazz Saxophonist.

Some customers were getting an "Eres not found" error when running some of the Multimedia Performance programs. This was found to be caused by an interaction with an older version of Norton Anti-Virus. You can resolve the problem by upgrading your version of Norton Anti-Virus, or uninstalling it.

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Alyssa - PG Music