29. I get an ISINST30 error when trying to install the program on Windows 95/98/ME.

Applies to: Older versions of our software (for example, some PowerTracks Pro Audio 5 and older Pianist Performance installers).

This occurs because of an incompatibility with the InstallShield installer and a currently running program. You can use one of the following methods to work around the problem:

Method 1

  1. Press CTRL+ALT+DEL once. This should open the Close Program window.
  2. Select all programs (except systray and explorer) one at a time and press [End Task].
  3. Certain programs may display "Program not responding". Is so, just click the [End Task] button in the pop-up dialog.
  4. Try to install the program.
  5. Restart your computer.

Method 2

  1. Copy the CD contents into a directory on your hard drive.
  2. Restart your computer in safe mode (Usually done by pressing F8 repeatedly as you reboot your computer).
  3. Run the Install Program from the temporary directory you created on the hard drive.
  4. Re-start your computer.
  5. Delete the temporary CD directory you installed the product from.

Method 3

  1. Restart your computer while pressing F8 repeatedly.
  2. Choose "Safe Mode with CD-ROM Support". (This choice may not exist on all systems.)
  3. Install the program from the CD.
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Alyssa - PG Music