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Help! Tech S.O.S (Off topic)
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Joined: Sep 2016
Posts: 2,327
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OP
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Joined: Sep 2016
Posts: 2,327 |
Hi there,
Last weekend I bought the upgrade of BiaB 2019. I rubbed my with pleasure because of that, but...
When I opened an existing song of mine, half the plugins were missing. I got a message Jbridge is not installed.
But it was! I even re-installed it, run all my relevant vst's, still I received the same message. I also receive the message I can only use 32 bit Vst's.
When checking my audio-interface, I got the message it was not installed. although, while playing my song I heard the sound.
Trying to record some singing, it refuses to record.
So you can imagine I'm somewhat dissapointed. I can do nothing now. And the helpdesk was closed.
All worked well in the 2018-version, what happened. Anyone who has a solution? I hope so
Greetings,
Hans Berkhout
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Help! Tech S.O.S (Off topic)
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Joined: Jul 2000
Posts: 25,867
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Joined: Jul 2000
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Let's check a couple of basic things first, please.
BIAB 2019 comes with a 32-bit version which loads by default, and a 64-bit version. I'm assuming you loaded the 32-bit version, but just check to be sure: go to Help, About and it will show the version type.
Next, did you install BIAB 2019 into the same place as 2018?
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Help! Tech S.O.S (Off topic)
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Joined: Sep 2016
Posts: 2,327
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OP
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Joined: Sep 2016
Posts: 2,327 |
Hi Matt,
I just found out how the 64-bit version has to be loaded. At first it's an English version, but I read a Dutch one will be released in january. I saw that all the plugins were gone, but I could find them in a directory and they seem to function (testing it now). The way to record is functioning, but the sound is fragile and weak. At the end of a recoding, when ask save, I receive a message saying 'file not found', but I ha a recording.
My audio-interface from Steinberg (UR28) still can't be found, so now I use Focusrite.
And yes, I installed BiaB 19 in the same directory as 18. I always do that, from the one I had first, BiaB16.
So, it functions, but not reliable. any ideas? Helpdesk still not answering...
Hans
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Help! Tech S.O.S (Off topic)
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Joined: Jul 2000
Posts: 25,867
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Joined: Jul 2000
Posts: 25,867 |
Hans, the problem you are having might be because the PG Music plugins you have used in the past are 32-bit. They work fine in the 32-bit version of BIAB 2019, but they will not work (or work correctly) in the new 64-bit version. You either have to use other brand plugins, or wait until PG Music releases 64-bit versions (and just keep using the 32-bit version for now).
As for the missing recording, please hang in a bit while the bugs are found and fixed for the new 64-bit version.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Help! Tech S.O.S (Off topic)
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Joined: Mar 2017
Posts: 756
Journeyman
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Journeyman
Joined: Mar 2017
Posts: 756 |
Hi there,
Last weekend I bought the upgrade of BiaB 2019. I rubbed my with pleasure because of that, but...
When I opened an existing song of mine, half the plugins were missing. I got a message Jbridge is not installed.
But it was! I even re-installed it, run all my relevant vst's, still I received the same message. I also receive the message I can only use 32 bit Vst's.
When checking my audio-interface, I got the message it was not installed. although, while playing my song I heard the sound.
Trying to record some singing, it refuses to record.
So you can imagine I'm somewhat dissapointed. I can do nothing now. And the helpdesk was closed.
All worked well in the 2018-version, what happened. Anyone who has a solution? I hope so
Greetings,
Hans Berkhout Dunno if this would address your exact problem, but this video demonstrates the different ways you need to locate and load 64 bit vs 32 bit plugins. https://www.youtube.com/watch?v=eVRtQz8nqvY
Band-in-a-Box 2021 PlusPAK w 2019 Bonus Pak. Custom Build Desktop PC W/ Windows 10 Home 64-bit. CPU: Intel Core i5-9600k @ 3.7GHz (6 core x 6 threads) RAM: 16GB DDR4. Storage 238GB SSD + 2.7 TB HDD. GPU: ZOTAC NVIDIA GeForce GTX 1050 Ti 4GB
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Help! Tech S.O.S (Off topic)
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Joined: Sep 2016
Posts: 2,327
Veteran
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OP
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Joined: Sep 2016
Posts: 2,327 |
Hi DecanBlues,
Thanks for the video, but it couldn't help me solve the problem. Everytime when there is a major update I get trouble, although I only install the stuff. But this time I got the message Jbridge isn't runnig, while it did. And although my audio-interface was regognized, I got the message it wasn't connected. But it gave sound (most of the time), but till now I can't make recordings.
I will re-install everything, but fear it won't be of any use.
But we'll see.
And I think the helpdesk from BiaB is very busy. Haven't heard from them.
Wish me luck!
Hans
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Help! Tech S.O.S (Off topic)
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Joined: Mar 2017
Posts: 756
Journeyman
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Journeyman
Joined: Mar 2017
Posts: 756 |
Hi DecanBlues,
Thanks for the video, but it couldn't help me solve the problem. Everytime when there is a major update I get trouble, although I only install the stuff. But this time I got the message Jbridge isn't runnig, while it did. And although my audio-interface was regognized, I got the message it wasn't connected. But it gave sound (most of the time), but till now I can't make recordings.
I will re-install everything, but fear it won't be of any use.
But we'll see.
And I think the helpdesk from BiaB is very busy. Haven't heard from them.
Wish me luck!
Hans So I'm a little confused. Are you running BiaB 2019 in 64 bit or 32? If you are running it in 64 bit AND loading 64 bit plugins you should not even get that message (note the part in the video where I discuss different installation paths for the 64 bit vs 32 bit plugins). I've gotten the same or similar message in the past when trying to load plugins from the wrong "bit-folder" (e.g. x86 program file folder for 32 bit, vs regular program file for your 64 bit plugins). I've had absolutely no problems with this, so maybe you can check your folder paths again? Best of luck! Deacon
Band-in-a-Box 2021 PlusPAK w 2019 Bonus Pak. Custom Build Desktop PC W/ Windows 10 Home 64-bit. CPU: Intel Core i5-9600k @ 3.7GHz (6 core x 6 threads) RAM: 16GB DDR4. Storage 238GB SSD + 2.7 TB HDD. GPU: ZOTAC NVIDIA GeForce GTX 1050 Ti 4GB
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Help! Tech S.O.S (Off topic)
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Joined: Sep 2016
Posts: 2,327
Veteran
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OP
Veteran
Joined: Sep 2016
Posts: 2,327 |
Thanks for thinking with me, Deacon,
I wish I had no problems, but I reduced them somewhat. I can find all my VST's and use them, but I can't make recordings. And also one audio interface (UR28 M from Steinberg) is said to be not connected, although it is...
But I keep searching for a sollution,
Hans
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Help! Tech S.O.S (Off topic)
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Joined: Dec 2000
Posts: 12,583
Veteran
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Veteran
Joined: Dec 2000
Posts: 12,583 |
I posted a tutorial in the tips and tricks forum on how to use 32-bit VST/VSTi's with BIAB 2019 64-bit version.
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2024/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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Help! Tech S.O.S (Off topic)
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Joined: Dec 2007
Posts: 1,796
Expert
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Expert
Joined: Dec 2007
Posts: 1,796 |
I have 4 VST folders on another drive: 64bit, 64bit modded files with jBridge 32 to 64 bit conversions, a 32bit VST folder, and one with jBridge 64-32bit conversions. Just point BIAB where you want it to find stuff, only you cannot use the 32bit and 64bit versions at the same time.
Choosing personal locations for VSTs: Some plugin makers however don't let you choose where and when you put them, like waves v10. Bought a bundle at the latest black friday sales, at some ridiculous 90% off deal one can't resist. You cannot move those where you want. Then a friend told me he modded them with a copy-protection hacking tool: he could put them anywhere. As legal licensee you're thus forced to work while hiding in dark corners LoL. To me it proves once again that legal users are the real victims of protection schemes which don't work, and illegal users run away laughing.
XLN stuff also; they force you to have your computer online for protection. I bought an Addictive Drums VST with a great percussion expansion a while back, but sold it because of that reason. If you take a job out to another studio you cannot take it with you, cause they wont allow you to install any software as for online protected stuff on their 'ín house' PC as XLN demands. Apart from all the creativeness hampering time consuming administrative handling ('problems?: call our 'helpdesk', my foot). When f.i. XLN software sees an different IP address or computer ID you're in trouble. Took out another completely installed PC once on an important job for final recordings and mixing at another location, but still had an IP conflict with XLN stuff.
With Adobe it's the same thing, bought the latest versions of Photoshop and Premiere 2 years ago that runs on a non internet connected PC. Today you can only work with a online license checking connection it still seems. A friend uses that using his wife's 'educational' license at about 120$ a year, while running it professionally more or less. (posted most of this as discussion starter elsewhere too ...)
PS i have a full Cubase v10 (and 9.5) PRO retail licensed for sale some 100$ below 'normal' prices if interested. With license dongle included. Also a full Halion 5 version if needed. -F
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Help! Tech S.O.S (Off topic)
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Joined: Jan 2002
Posts: 7,913
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Joined: Jan 2002
Posts: 7,913 |
You may not be able to run both a Steinberg Audio interface and a Presonus Audio interface at the same time. I would choose Presonus as the interface and disconnect the Steinberg interface and reboot.
Steinberg has less experience in provision of audio interfaces than Presonus.
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Help! Tech S.O.S (Off topic)
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Joined: Sep 2016
Posts: 2,327
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OP
Veteran
Joined: Sep 2016
Posts: 2,327 |
Hi Everyone,
Thanks for all your advise, though I think it must be a bug in BB according to the Asiodriver. I just saw a new update from BB about this as well. But even that update didn't solve my problem with my audio interface.
Of course I checked everything, re installed drivers and even re installed BB. Still I keep receiving a message from BB saying my interface is not connected. Eventhough BB showed me all content of that interface. Untill that message!
I tried Focusrite. That was recognised, but then I couldn't record. A message appear 'a file is missing'.
So I wrote the helpdesk about the suspicion of having a bug.
My inspiration in other solutions has ended, I'm afraid.
Again, thanks to all of you,
Hans
By the way: the VST-problem is completely solved.
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