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Band-in-a-Box for Macintosh
Joined: Feb 2019
Posts: 6
J
Newbie
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J
Joined: Feb 2019
Posts: 6
Please can someone help.
I have macOS Mojave version10.4 . I have biab for mac 2018 version 263 . I go thru focursite scarlett 2i2 interface and the same has happened with focursite sapphire .
When every I try to record mu guitar the biab crashes after 30 seconds and then an error message comes on .
I have tried re loading the programme but nothing works .
`I have emailed and talked to senior support and all the tell me to do is re load the programme !

Band-in-a-Box for Macintosh
Joined: Jun 2006
Posts: 7,258
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Have you tried changing your audio jack to the guitar ? I used to get that when I had a faulty cable for some reason

Band-in-a-Box for Macintosh
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Posting this in the help forum or the Mac forum or the off topic forum or all three would get you more responses. This forum is for posting your productions. Good luck!

Band-in-a-Box for Macintosh
Joined: Nov 2008
Posts: 1,382
K
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K
Joined: Nov 2008
Posts: 1,382
Hi Jarrett,

What does the error message say?

Thanks
Kent
PG Music

Band-in-a-Box for Macintosh
Joined: Feb 2019
Posts: 6
J
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J
Joined: Feb 2019
Posts: 6
Thanks I will try that

Band-in-a-Box for Macintosh
Joined: Feb 2019
Posts: 6
J
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J
Joined: Feb 2019
Posts: 6
the error message is he following:
Process: Band-in-a-Box [23946]
Path: /Applications/Band-in-a-Box/Band-in-a-Box.app/Contents/MacOS/Band-in-a-Box
Identifier: com.pgmusic.Band-in-a-Box
Version: 2018.0.258 (2018.0.258)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Band-in-a-Box [23946]
User ID: 501

Date/Time: 2019-02-16 16:41:20.697 +0000
OS Version: Mac OS X 10.14 (18A391)
Report Version: 12
Anonymous UUID: 87502D5F-5D00-6678-3C0E-56C25BBA7853

Sleep/Wake UUID: 610F4A3A-2B52-4579-80ED-EEF70B542CE4

Time Awake Since Boot: 1200000 seconds
Time Since Wake: 270000 seconds

System Integrity Protection: enabled

Crashed Thread: 4 com.apple.audio.IOThread.client

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Trace/BPT trap: 5
Termination Reason: Namespace SIGNAL, Code 0x5
Terminating Process: exc handler [23946]

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0xa7c15e22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0xa7c1635f mach_msg + 47
2 com.apple.CoreFoundation 0x938e7f1d __CFRunLoopServiceMachPort + 289
3 com.apple.CoreFoundation 0x938e75de __CFRunLoopRun + 3196
4 com.apple.CoreFoundation 0x938e6665 CFRunLoopRunSpecific + 584
5 com.apple.CoreFoundation 0x938ff65f CFRunLoopRunInMode + 82
6 com.apple.HIToolbox 0x92ed50ef RunCurrentEventLoopInMode + 325
7 com.apple.HIToolbox 0x93079549 GetNextEventMatchingMask + 367
8 com.apple.HIToolbox 0x930791d4 WNEInternal + 180
9 com.apple.HIToolbox 0x93079112 WaitNextEvent + 48
10 com.pgmusic.Band-in-a-Box 0x000a4039 MMYUTILS_MASTERGETNEXTEVENT$SMALLINT$EVENTRECORD$$BOOLEAN + 89
11 com.pgmusic.Band-in-a-Box 0x0017dc50 BANDINABOX_HANDLEEVENT2 + 32
12 com.pgmusic.Band-in-a-Box 0x00011465 P$MAINPROC_MAINLOOP + 21
13 com.pgmusic.Band-in-a-Box 0x00030876 FPC_SYSTEMMAIN + 70
14 com.pgmusic.Band-in-a-Box 0x00011435 start + 53

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