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Pre-Sales FAQ
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Joined: May 2009
Posts: 867
PG Music Staff
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OP
PG Music Staff
Joined: May 2009
Posts: 867 |
We accept Visa, MasterCard, American Express, Discover, JCB, UnionPay, Amazon Pay, PayPal, or Wire Transfer.
If you have double checked the card numbers are correct and the funds are available, the most likely reason your card has been declined is that you have an international hold on your account. We are located in Canada and your bank thinks the purchase is a fraudulent charge - so it is being blocked for your protection.
If this is the case, you just need to call the number on the back of your card and ask them to lift the hold. They can lift it automatically and then you can place your order!
Another possibility is that you are trying to use a pre-paid gift card or debit card that doesn't allow international transactions.
Alyssa - PG Music
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Pre-Sales FAQ
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Joined: May 2015
Posts: 880
Expert
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Expert
Joined: May 2015
Posts: 880 |
Using a gift card is a great ide. Thanks.
Computer: Macbook Pro, 16 inch 2021 DAWs: Pro Tools, Logic, and Maschine plays drums, percussion, bass, steel pan, keyboard, music producer/engineer
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Pre-Sales FAQ
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi Islansoul, Gift cards often don't work internationally, so probably not the best idea unless you live in Canada. Thanks Kent PG Music
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Pre-Sales FAQ
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Joined: Apr 2020
Posts: 93
Enthusiast
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Enthusiast
Joined: Apr 2020
Posts: 93 |
I am using a Visa credit card. It won't work. I tried a second Visa card. Doesn't Work.
Called my bank and they do NOT place International blocks on their cards.
I think it's an issue with your shopping cart.
I would suggest calling in the order. That's what I am going to do.
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Pre-Sales FAQ
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Joined: Sep 2006
Posts: 2,278
PG Music Staff
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PG Music Staff
Joined: Sep 2006
Posts: 2,278 |
If you can't seem to get a credit cart / debit card working when placing an order on our website, you can also use PayPal!
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Happy Easter! Holiday Hours...
2024 is well underway - it's already Easter Weekend!
Our Customer Service hours this weekend are:
Friday, March 29: 8-4
Saturday, March 30: 8-4
Sunday, March 31: closed
Regular hours resume Monday, April 1st - no joke!
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
We've just announced the 2023 User Showcase Award Winners!
There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
Video: Volume Automation in Band-in-a-Box® 2024 for Windows®
Video: Audio Input Monitoring with Band-in-a-Box® 2024 for Windows®
Video: Enhanced Melodists in Band-in-a-Box® 2024 for Windows®!
We've enhanced the Melodists feature included in Band-in-a-Box® 2024 for Windows!
Access the Melodist feature by pressing F7 in the program to open the new MultiPicker Library and locate the [Melodist] tab.
You can now generate a melody on any track in the program - very handy! Plus, you select how much of the melody you want generated - specify a range, or apply it to the whole track.
See the Melodist in action with our video, Band-in-a-Box® 2024: The Melodist Window.
Learn even more about the enhancements to the Melodist feature in Band-in-a-Box® 2024 for Windows at www.pgmusic.com/manuals/bbw2024upgrade/chapter3.htm#enhanced-melodist
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