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#529503 - 03/20/19 09:39 AM [Other PG Music Programs] Trouble Viewing Unread Forum Messages
Registered: 08/20/11
Posts: 5204
Loc: Winston-Salem, NC USA
Jim Fogle Offline
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Registered: 08/20/11
Posts: 5204
Loc: Winston-Salem, NC USA
This issue has been going on for awhile but I'm finally annoyed enough to report the issue.

Many times while scrolling I'll come across messages that have been updated. When I click on such a post the screen opens to the first, unread post.

Unfortunately,the top of the post is chopped off! I have to use my mouse to reposition the post to be able to read the post. The screen shots below illustrate my complaint.

My computer is Windows 7 Home Edition and my browser is Firefox.


Attachments
Clipboard01.jpg

Clipboard02.jpg

Clipboard03.jpg


_________________________
Jim Fogle
2019 BiaB (632) UltraPlusPak RB 2019 (Build 4)
Cakewalk by Bandlab - Audacity - Zoom MRS-8 recorder
i3 laptop, 64bit Win 7, 8 GB ram, 480GB SSD
Music at: http://fogle622.wix.com/fogle622-audio-home

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#529630 - 03/21/19 06:56 AM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: Jim Fogle]
Registered: 12/27/03
Posts: 12340
Loc: Hamlin NY
MarioD Offline
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Registered: 12/27/03
Posts: 12340
Loc: Hamlin NY
Jim, I am having the same issue. It's not a show stopper but it sure is a PITA.

PS - I am using Firefox also.


Edited by MarioD (03/21/19 06:56 AM)
_________________________
If you answer the phone with "Hello, you're on the air" most telemarketers will quickly hang up!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

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#529815 - 03/22/19 02:33 PM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: MarioD]
Registered: 05/16/02
Posts: 4055
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 4055
Loc: Victoria, BC
Hi,

Thanks - this should work better now.
_________________________
Andrew
PG Music Inc.

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#529837 - 03/22/19 05:29 PM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: Andrew - PG Music]
Registered: 08/20/11
Posts: 5204
Loc: Winston-Salem, NC USA
Jim Fogle Offline
Veteran

Registered: 08/20/11
Posts: 5204
Loc: Winston-Salem, NC USA
Andrew,

The forum thread posts seem to be positioning properly now. I've looked at multiple threads and each has opened at the first, unread post and each post is positioned so I can see the top of the post. Thank you for quickly correcting the issue!

Mario,

How is the forum working for you now?
_________________________
Jim Fogle
2019 BiaB (632) UltraPlusPak RB 2019 (Build 4)
Cakewalk by Bandlab - Audacity - Zoom MRS-8 recorder
i3 laptop, 64bit Win 7, 8 GB ram, 480GB SSD
Music at: http://fogle622.wix.com/fogle622-audio-home

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#529874 - 03/23/19 06:42 AM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: Jim Fogle]
Registered: 12/27/03
Posts: 12340
Loc: Hamlin NY
MarioD Offline
Veteran

Registered: 12/27/03
Posts: 12340
Loc: Hamlin NY
Originally Posted By: Jim Fogle
Andrew,

The forum thread posts seem to be positioning properly now. I've looked at multiple threads and each has opened at the first, unread post and each post is positioned so I can see the top of the post. Thank you for quickly correcting the issue!

Mario,

How is the forum working for you now?


It is working perfectly now.

Thanx for fixing this!
_________________________
If you answer the phone with "Hello, you're on the air" most telemarketers will quickly hang up!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

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#530039 - 03/24/19 10:10 PM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: Jim Fogle]
Registered: 01/07/18
Posts: 54
mbsmike Offline
Enthusiast

Registered: 01/07/18
Posts: 54
Unfortunately now on my iPad all threads default to the first post? In other words it doesn't go to the first of the unread posts.

Seems this began happening about the same time this threads issue said fixed.

Bummer!

Mike
_________________________
Focusrite 2i2 2nd Gen
Windows 10 pro 1709 16299.125
Intel core i7 6700k CPU @ 4.00GHz 4.01 GHz
16 gig memory
BIAB UltraPak version is 2019 (Latest)
Cubase pro 9

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#530302 - 03/26/19 01:06 PM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: Jim Fogle]
Registered: 12/20/00
Posts: 11391
Loc: Pensacola, Florida
jford Offline
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Registered: 12/20/00
Posts: 11391
Loc: Pensacola, Florida
I'm getting the same thing - it doesn't go to the "new" post, but to the first post in the series and then have to scroll to find the new material, but having to review existing material to see if already read.
_________________________
John

LaptopBeast HP Win7Pro64, 8GB
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UMC404HD/Casio Kbds/BB-RB2019/Cakewalk/Reaper/Studio One/Samplitude/MixBus/Notion/Finale/Noteworthy/NI Komplete/Halion/Garritan/IK
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#530338 - 03/26/19 06:27 PM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: Jim Fogle]
Registered: 08/20/11
Posts: 5204
Loc: Winston-Salem, NC USA
Jim Fogle Offline
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Registered: 08/20/11
Posts: 5204
Loc: Winston-Salem, NC USA
Unfortunately the problem has returned.


Attachments
Clipboard01.jpg


_________________________
Jim Fogle
2019 BiaB (632) UltraPlusPak RB 2019 (Build 4)
Cakewalk by Bandlab - Audacity - Zoom MRS-8 recorder
i3 laptop, 64bit Win 7, 8 GB ram, 480GB SSD
Music at: http://fogle622.wix.com/fogle622-audio-home

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#530351 - 03/26/19 09:21 PM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: Jim Fogle]
Registered: 01/07/18
Posts: 54
mbsmike Offline
Enthusiast

Registered: 01/07/18
Posts: 54
+1 John!

Hope they can fix it soon. Takes WAY longer to read forum.....as I do every night.
_________________________
Focusrite 2i2 2nd Gen
Windows 10 pro 1709 16299.125
Intel core i7 6700k CPU @ 4.00GHz 4.01 GHz
16 gig memory
BIAB UltraPak version is 2019 (Latest)
Cubase pro 9

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#530381 - 03/27/19 07:12 AM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: Jim Fogle]
Registered: 12/27/03
Posts: 12340
Loc: Hamlin NY
MarioD Offline
Veteran

Registered: 12/27/03
Posts: 12340
Loc: Hamlin NY
Jim, it has returned here also.

{Edit} A little experimenting has shown that on a new message everything is fine but when opening a message that has been read the problem happens. In other words I can open a new message and all is well. If I close that message then reopen it the problem happens. Weird!


Edited by MarioD (03/27/19 07:20 AM)
_________________________
If you answer the phone with "Hello, you're on the air" most telemarketers will quickly hang up!

64 bit Win 10 Pro - the latest BiaB and RB - Roland Octa-Capture audio interface - a ton of software and some hardware.

Top
#530646 - 03/28/19 06:51 PM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: MarioD]
Registered: 08/20/11
Posts: 5204
Loc: Winston-Salem, NC USA
Jim Fogle Offline
Veteran

Registered: 08/20/11
Posts: 5204
Loc: Winston-Salem, NC USA
Mario,
Perhaps an important clue. I had not noticed the distinction until you mentioned it. Thanks for the additional description!


Attachments
Clipboard01.jpg


_________________________
Jim Fogle
2019 BiaB (632) UltraPlusPak RB 2019 (Build 4)
Cakewalk by Bandlab - Audacity - Zoom MRS-8 recorder
i3 laptop, 64bit Win 7, 8 GB ram, 480GB SSD
Music at: http://fogle622.wix.com/fogle622-audio-home

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#531678 - 04/05/19 02:33 PM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: Jim Fogle]
Registered: 05/16/02
Posts: 4055
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 4055
Loc: Victoria, BC
These issues should be fixed now for all browsers.
_________________________
Andrew
PG Music Inc.

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#531713 - 04/05/19 09:29 PM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: Andrew - PG Music]
Registered: 01/07/18
Posts: 54
mbsmike Offline
Enthusiast

Registered: 01/07/18
Posts: 54
Originally Posted By: Andrew - PG Music
These issues should be fixed now for all browsers.


Thanks Andrew! Just noticed that tonight.
_________________________
Focusrite 2i2 2nd Gen
Windows 10 pro 1709 16299.125
Intel core i7 6700k CPU @ 4.00GHz 4.01 GHz
16 gig memory
BIAB UltraPak version is 2019 (Latest)
Cubase pro 9

Top
#531791 - 04/06/19 03:24 PM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: Jim Fogle]
Registered: 08/20/11
Posts: 5204
Loc: Winston-Salem, NC USA
Jim Fogle Offline
Veteran

Registered: 08/20/11
Posts: 5204
Loc: Winston-Salem, NC USA
Andrew,

As of today, April 06, 2019 I'm continuing to experience issues with the first unread message aligning correctly while using up-to-date Firefox.


Attachments
Clipboard01.jpg


_________________________
Jim Fogle
2019 BiaB (632) UltraPlusPak RB 2019 (Build 4)
Cakewalk by Bandlab - Audacity - Zoom MRS-8 recorder
i3 laptop, 64bit Win 7, 8 GB ram, 480GB SSD
Music at: http://fogle622.wix.com/fogle622-audio-home

Top
#531825 - 04/06/19 08:05 PM [Other PG Music Programs] Re: Trouble Viewing Unread Forum Messages [Re: Jim Fogle]
Registered: 05/16/02
Posts: 4055
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 4055
Loc: Victoria, BC
I don't know why that would be. Try refreshing using Ctrl+F5?
_________________________
Andrew
PG Music Inc.

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