You need to be logged in to post
#489808 - 09/08/18 10:38 AM [Band-in-a-Box for Windows FAQ] Garbled/Stuttering playback or drop-outs on songs with RealTracks.
Registered: 05/30/09
Posts: 851
Alyssa - PG Music Offline
PG Music Staff

Registered: 05/30/09
Posts: 851
179. Garbled/Stuttering playback or drop-outs on songs with RealTracks.

If you are experiencing drop-outs with RealTracks, it could be caused by running an older build of the program under certain conditions. So the first thing you will want to do is download the latest update patch from

Garbled or stuttering playback could be a system resource issue. You may be able to completely fix the problem by turning off accelerated RealTracks generation. This is done in the RealTracks Settings dialog (Control+click on the RealTracks toolbar button and uncheck "Speed up generation of RealTracks". If your playback is only "garbled" during the first few bars, that is an indication that this will fix it. The downside is that RealTracks will now take longer to generate, so you might instead troubleshoot the source of the problem:

  • Close other programs running on your computer. Your computer loads a number of programs automatically when it boots up. One useful test you can do is to use the system configuration utility to do a selective startup. To do this, go to the Start menu and type msconfig in the search field (On Windows XP and earlier go to Start | Run). Choose Selective Startup, uncheck startup items, Apply, and reboot. Then run Band-in-a-Box® and see if it is any different.

  • Some anti-virus programs are notorious for causing these types of problems. See if it improves if you disconnect your computer from the internet and disable your anti-virus software.

  • Try changing processor scheduling to 'background services' (and other performance settings): Right-click on My Computer and select Properties, then click on the Advanced tab (or click 'Advanced System Settings' on Vista and higher).

    • Click on the Settings button in the Performance section, and select 'Adjust for best performance'. Your operating system will not look as pretty, but will be faster.
    • Try setting Processor Scheduling to 'Background services' rather than 'Programs'.
    • You might get better sequencing if you set Memory Usage to 'System cache'.

    The previous two items might be most noticeable if you have a specific problem you are trying to fix. If toggling those settings doesn't help anything, or makes matters worse, toggle them back. However, most people should get at least as good or better performance with 'Background services'.

    Another thing that some people find helps is to click the [Change] button in the Virtual Memory section, and select 'Custom size' rather than 'System Managed Size'. System managed is the safest setting, so most people will probably want to leave it there. However if you do set it to Custom, try setting the Initial Size to the size of your RAM (for example 512 MB) and the Maximum size to twice the size of your RAM.

  • Clean up and defragment your hard drive: Check your hard disk space by going to My Computer, right-clicking on your hard disk, and selecting Properties. If you are getting low on space (especially on your system driver), this can slow down your computer quite a bit. Delete files that you don't need, and temporary files. You can use the Disk Cleanup utility (Start | Programs | Accessories | System Tools | Disk Cleanup) to delete temporary files. Start the defragmenter by going to Start | Programs | Accessories | System Tools | Disk Defragmenter. This may take a long time if it hasn't been done recently, and you can't do anything else on your computer while the defragemter is running.

Alyssa - PG Music

#532287 - 04/10/19 06:59 AM [Band-in-a-Box for Windows FAQ] Re: Garbled/Stuttering playback or drop-outs on songs with RealTracks. [Re: Alyssa - PG Music]
Registered: 12/21/18
Posts: 3
LoriBee Offline

Registered: 12/21/18
Posts: 3
This is my issue as well and this is all great info, however, the static noise is only happening on certain tracks. I purchase 2018 for windows in Oct and upgraded to 2019 in Feb. 2019. This static noise issue was happening with the 2018 version and the upgrade didn't fix it. I have a large hard drive with almost nothing on it, plenty of room, so it can't be a processor problem. Is this a problem with my version of BIAB? Why are only certain tracks affected?


Moderator:  Blake - PG Music 
PG Music News
NEW! The Band-in-a-Box® DAW VST/AU/AAX Plugin for Mac®!

Your purchase of Band-in-a-Box® 2019 for Mac® includes more than "just" a 64-Bit upgrade, allowing you to use Version 2019 seamlessly when your computer upgrades to Catalina... it also includes the BRAND NEW Band-in-a-Box® DAW VST/AU/AAX Plugin for Mac!

This Plugin is separate from Band-in-a-Box®, meaning you won't need the 'main program' open to use it. It'll work directly inside your DAW (GarageBand, Logic, Pro Tools, Reaper, Digital Performer, Ableton, PreSonus, etc.), generating audio (or midi) tracks using the content from your Band-in-a-Box® 2019 (RealTracks, RealDrums, Styles, etc.) installation!

We have a special forum to discuss the Plugin here: Band-in-a-Box VST/AU and Pro Tools/AAX DAW Plugin (Mac), or head to our specific VST/AU/AAX Plugin Support page to learn more and see it in action!

Here's a quick look at the VST/AU/AAX Plugin within GarageBand: click here.

Band-in-a-Box® 2019 64-bit for Mac on a USB 3.0 Hard Drive - Speed Thrills!

We're excited to say that all Band-in-a-Box® 2019 64-bit for Mac UltraPAK and UltraPAK+ orders ship on a USB 3.0 hard drive!

What does this mean? Faster hard drive transfer rates will enhance the program operations (faster time to generate tracks, reduced audio artifacts) and offer faster transfer speeds (typically up to 3x faster)!

Order your Hard Drive Upgrade during our special (ends Oct 15) and SAVE!

Band-in-a-Box® UltraPAK $469
Upgrade from Version 2018: $149
Upgrade from Version 2017 or earlier or crossgrade: $169

Band-in-a-Box® UltraPAK+ $569
Upgrade from Version 2018: $179
Upgrade from Version 2017 or earlier or crossgrade: $199

Note: The difference between the UltraPAK and the UltraPAK+ is that the Songs & Lessons PAK is included in the UltraPAK+ package.

The Band-in-a-Box® 2019 for Mac Bonus PAKs!

Purchase Band-in-a-Box® 2019 for Mac during our special (which ends October 15th), and you'll receive a FREE Bonus PAK overflowing with great Add-ons, including MIDI SuperTracks Set 28: Pop Basses with 6 MIDI SuperTracks, 21 RealDrums Transcriptions, 120 guitar licks and riffs in Instrumental Studies 7: Brent Mason 12-key CountryPop Guitar Licks, and 15 new MIDI Styles!

Or, upgrade it to the 49-PAK for just $49 and add 40 UNRELEASED RealTracks, 10 "Low Man" & Re-amped "12-Key" Metal/Thrash Electric Guitar RealTracks, 6 more MIDI SuperTracks with Set 29: More Organ, Piano & Accordion, 120 more guitar licks and riffs with Instrumental Studies 8: Brent Mason 12-key Train-Beat Licks, 15 more MIDI Styles, and Artist Performance Set 9: Celtic Flute with Geoff Kelly!
Video - Band-in-a-Box® 2019 for Mac® - 49-PAK Overview

Listen to demos and learn more here.

Free Bonus PAK Contents:
-Look Ma! More MIDI 1
-21 RealDrums Transcriptions
-MIDI SuperTracks Set 28: Pop Basses
-Instrumental Studies 7: Brent Mason 12-key CountryPop Guitar Licks

2019 49-PAK Contents:
-40 Bonus RealTracks!
-10 "Low Man" and Re-amped "12-Key" Metal/Thrash Electric Guitar RealTracks
-Artist Performance Set 9: Celtic Flute with Geoff Kelly
-Instrumental Studies 8: Brent Mason 12-key Train-Beat Licks
-Look Ma! More MIDI 2
-MIDI SuperTracks Set 29: More Organ, Piano & Accordion

Xtra Styles PAK 7 for Band-in-a-Box® for Windows Special Extended!

Customers LOVE the new Xtra Styles PAK 7 for Band-in-a-Box® 2019, so why would we end our special so soon?

The answer: We're not going to! We've extended our Xtra Styles PAK special to October 15th - so there's still time to add 164 new RealStyles to your collection for just $29!

In fact, we've put all of our earlier Xtra Styles PAKs (1-6) on sale for just $29 each until October 15th, and always offer specific genre for just $15 each.

For more information and to listen to demos, click here!

Band-in-a-Box® 2019 for Mac New Features Video!

Want to learn all about the new features in our just-released Band-in-a-Box® 2019 for Mac? Check out our latest video:
Band-in-a-Box® 2019 for Mac®! New! All 64 bit program, VST/AU 64 bit plugin, 202 RealTracks & more!

Jump to the feature you'd like to learn about the most by choosing from the table of contents, listed in the video description, or here.

Band-in-a-Box® 2019 for Mac - Upgrade Today and Save Up To 50%!

Just released: Band-in-a-Box® 2019 for Mac with 64+ new features (64-bit!!!!), 202 New RealTracks, 40 Unreleased RealTracks, 10 "Low Man" and Re-amped "12-Key" Metal/Thrash Electric Guitar RealTracks, "Look Ma! More MIDI!" – 30 MIDI Styles, 12 new MIDI SuperTracks, 240 new Instrumental Studies, 18 new Artist Performances, and a new Xtra Styles PAK 7!

We're having a SALE on Band-in-a-Box® 2019 Upgrade purchases until October 15, 2019 - save UP TO 50% when you purchase your Band-in-a-Box® 2019 for Mac Upgrade!

We've packed our Free Bonus PAK & 49-PAK with some amazing Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box® for Mac 2019 packages, but for more even more Add-ons (including 40 Unreleased RealTracks) upgrade it to the 2019 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.

Check out our packages page for all the purchase options available, or visit this discussion on our Band-in-a-Box® for Mac forum.

Video - 202 NEW RealTracks for Band-in-a-Box® 2019 for Mac!

With the release of Band-in-a-Box® 2019 for Mac we also released 202 NEW RealTracks (in Sets 301-328)!

Listen to all the individual demos here, or watch our Band-in-a-Box® 2019 for Mac - 202 New RealTracks Overview Video here

Get all 202 new RealTracks when you purchase any Band-in-a-Box® 2019 for Mac UltraPAK, UltraPAK+, Audiophile Edition, or the PlusPAK upgrade, on sale until October 15th!

Forum Stats
30074 Members
62 Forums
60095 Topics
505954 Posts

Max Online: 2434 @ 11/14/17 12:37 AM
Newest Members
djd1138, turosstrev, Greg M., Harald Nilsen, SamBebop[

30073 Registered Users
Top Posters (30 Days)
Icelander 223
RayL 176
Janice & Bud 170
Noel96 151
JayO 150
zedd 148
Pipeline 143
PeterGannon 135
Deryk - PG Music 123
VideoTrack 120
Today's Birthdays
Phestus, tcruciani