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Help! Tech S.O.S (Off topic)
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Joined: Dec 2013
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…Windows Insider Program. I don’t do that anymore; too much havoc caused by some updates for early adopters. I'm in the same boat. I no longer participate.
 Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
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Help! Tech S.O.S (Off topic)
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Right, not worth the aggravation.
Steve, when I was teaching as a computer science prof, people expected me to be on the cutting edge. I'm still on the edge, but less willing to be cut.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Help! Tech S.O.S (Off topic)
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I'm still on the edge, but less willing to be cut. Haha, great line you should put that in your sig. Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Help! Tech S.O.S (Off topic)
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Joined: Dec 2007
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Well, a sandbox is already included with a premium 360 Total Security $ 11 yearly subscription, besides a patch up tool to install ONLY the important security related updates bypassing windows update. More stuff also like a firewall, but i prefer Privatefirewall. 360TS has also an anti ransom ware tool, and a nasty URL checker. ... I can wait LoL.
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Help! Tech S.O.S (Off topic)
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nice free sandbox for browsing,
Sandboxie.com
Just right click a browser to run sandboxed.
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Help! Tech S.O.S (Off topic)
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Here's the latest from How-to Geek, this one is about the next April update will allow Win 10 to work with Linux files: https://www.howtogeek.com/fyi/windows-10-will-finally-offer-easy-access-to-linux-files/Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Help! Tech S.O.S (Off topic)
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Joined: Dec 2006
Posts: 1,574
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I used to get all the latest pre-release updates, but one day my system tanked. The only solution I came up with whilst retaining my sanity, was to sign up and pay for Microsoft support. I'm not up to editing registry settings etc. Life's too short. Microsoft always do a great job and sort me out. I've just automatically picked up another year of support on the old credit card. It hurts but at least I know they'll work on it all night to fix something and bump it up the chain if it's too hard for them. I got bumped up 3 or 4 times on the big crash. Somehow I've fallen off the latest updates track... Interestingly, they said I'd have to reinstall everything and it was all there when I woke up. 
Last edited by lambada; 04/12/19 07:44 PM.
Windows 10 Home 20H2 Build 19042.487
BIAB 2021 (Build 818)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
Zoom UAC-2 (USB 3 interface-built in midi)
VoiceLive 3 Extreme, Sputnik Valve Condenser Mic
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Help! Tech S.O.S (Off topic)
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Joined: Apr 2013
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This is probably what caused my issue yesterday. I did a cold restart of my computer and once restarted, BIAB (64 and 32 bit) had partially crashed. All of my RealTracks show (NA) but they load and play. The ACW will load a song but the window will not open. The audio is popping and breaking up.
I spoke with online chat today and they referred me to Tech Support but only I can leave a message for a call back at this time.
I did a full factory reset but no change.
I recall there are two programs that can be deleted and that also forces a reset but a quick search through the forum has not turned up a result that names the two files. So I came to this thread to see if there are any other suggestions...
Thanks in advance.
Last edited by Charlie Fogle; 06/06/19 10:08 AM.
BIAB Ultra Pak+ 2024:RB 2024, Latest builds: Dell Optiplex 7040 Desktop; Windows-10-64 bit, Intel Core i7-6700 3.4GHz CPU and 16 GB Ram Memory.
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Help! Tech S.O.S (Off topic)
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intrface.bbw
mysetup.DK
in /BB/Preferences (assuming BIAB 2018 or 19)
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Help! Tech S.O.S (Off topic)
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Thanks Matt. I'll give it a try tonight. I have 2019 UltraPAK +.
EDIT: Resetting those two files restored BIAB 64 and 32 back to normal. I also had to rebuild the RealTracks for each version.
Thanks a lot.
Last edited by Charlie Fogle; 06/06/19 04:28 PM.
BIAB Ultra Pak+ 2024:RB 2024, Latest builds: Dell Optiplex 7040 Desktop; Windows-10-64 bit, Intel Core i7-6700 3.4GHz CPU and 16 GB Ram Memory.
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Help! Tech S.O.S (Off topic)
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Charlie, I’m glad it worked, but I’m also puzzled. Return to Factory Settings should have done the same deletions.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Help! Tech S.O.S (Off topic)
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I don't know Matt except that it worked. It may be a situation that physically deleting these files have worked similarly in the past. I didn't find the old posts that would have explained the circumstances they were recommended to be deleted. I'm glad I recalled there were two files that could be deleted to force a reset and even more glad you knew the files I was thinking of.
BIAB Ultra Pak+ 2024:RB 2024, Latest builds: Dell Optiplex 7040 Desktop; Windows-10-64 bit, Intel Core i7-6700 3.4GHz CPU and 16 GB Ram Memory.
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Help! Tech S.O.S (Off topic)
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Side Note: I made a small text file with the file names and saved to My Documents if I ever need to reference them in the future.
BIAB Ultra Pak+ 2024:RB 2024, Latest builds: Dell Optiplex 7040 Desktop; Windows-10-64 bit, Intel Core i7-6700 3.4GHz CPU and 16 GB Ram Memory.
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Help! Tech S.O.S (Off topic)
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Charlie,
You deleted "ntrface.bbw" and "mysetup.DK" from the bb/preferences subfolder to force the Band-in-a-Box program to return to factory defaults.
After you deleted the files and opened the program did the program prompt you to enter the serial number to activate Band-in-a-Box?
Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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Help! Tech S.O.S (Off topic)
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<<< After you deleted the files and opened the program did the program prompt you to enter the serial number to activate Band-in-a-Box? >>>
No. It didn't for either version, 64 or 32. I only had to rebuild the RealTracks in the RT Picker for each version.
BIAB Ultra Pak+ 2024:RB 2024, Latest builds: Dell Optiplex 7040 Desktop; Windows-10-64 bit, Intel Core i7-6700 3.4GHz CPU and 16 GB Ram Memory.
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Help! Tech S.O.S (Off topic)
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It shouldn’t ask. The activation info is stored in a different place. Deleting those two files, like Return to Factory Settings, has no effect on it.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Help! Tech S.O.S (Off topic)
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True it shouldn't ask for activation. But there also is not supposed to be a difference between deleting the two files and using the return to factory settings command. In Charlie's case there was a difference so I was wondering if there were any other differences not mentioned.
Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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Help! Tech S.O.S (Off topic)
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Andrew commented on this several years ago. I don’t remember the subtleties of the answer.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Help! Tech S.O.S (Off topic)
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Charlie, since you just managed to get everything back get ready for this: https://www.howtogeek.com/402569/everything-new-in-windows-10s-april-2019-update/The delayed April update is now ready to go. I still don't know if these updates are really the cause for some of these problems or not. All I can say is I use Biab regularly with never a problem. However, an update a few weeks ago may have caused the forum login issue for me. Or, it's those pesky UFO's the Navy has been chasing... Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Help! Tech S.O.S (Off topic)
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Bob, While reviewing the link you so kindly posted concerning the May, 2019 update, I ran across this interesting tidbit: FLS Slot Limit Increase: Microsoft raised Windows 10’s FLS (Fiber Local Storage) slot allocation limit. This is particularly useful for musicians, who will be able to load more unique plugins into their DAWs (digital audio workstations.) This will also aid any other application that wants to load hundreds or thousands of unique DLL files. Nice to know Microsoft is thinking about musicians as well as gamers!
Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Happy Victoria Day! (Monday, May 20th)
We are celebrating Victoria Day on Monday, May 20th!
Our availability through this long weekend is:
Saturday, May 18: Closed
Sunday, May 19: Closed
Monday, May 22: 6am-6pm PT
www.pgmusic.com/contact.htm
Henry Clarke: Revolutionize Your Band-in-Box® Tracks with Regenerating Function
User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
Paket | Was ist Neu
Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
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