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#547807 - 08/02/19 03:15 AM [Band-in-a-Box for Mac FAQ] BIAB shuts down if I try to open a file.
Registered: 05/28/12
Posts: 27
hedystafford Offline
Enthusiast

Registered: 05/28/12
Posts: 27
BIAB shuts down when I try to open some files in my personal folders (by any route). BIAB no longer remembers that my files are stored in my Music folder and on re-opening reverts to the BIAB App and "Songs".
Files which came with the BIAB package are still accessible and will open. A new file created yesterday will also open. Otherwise I cannot see any pattern in which files will open and which won't.

BIAB 2015 Mac
iMac Late 2009 10.12.6
Sierra

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#547811 - 08/02/19 04:28 AM [Band-in-a-Box for Mac FAQ] Re: BIAB shuts down if I try to open a file. [Re: hedystafford]
Registered: 05/28/12
Posts: 27
hedystafford Offline
Enthusiast

Registered: 05/28/12
Posts: 27
Update.
Have reinstalled BIAB on desktop. Have checked BIAB on laptop where it is all working fine.
Re-cloned files from laptop and transferred them to desktop where they have the same problem as before.

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#547866 - 08/02/19 11:56 AM [Band-in-a-Box for Mac FAQ] Re: BIAB shuts down if I try to open a file. [Re: hedystafford]
Registered: 04/24/17
Posts: 270
Loc: Sillie Con Valley, California
Mike Halloran Offline
Apprentice

Registered: 04/24/17
Posts: 270
Loc: Sillie Con Valley, California
What changed between the last time it worked and now?

What is going on in Console.app when the shut down occurs?
_________________________
BIAB 2019 Audiophile 2017 iMac Pro 2T SSDx2 Mojave; 2012 MBP Catalina
Overture 5 DP 10 LogicProX Finale 26, Encore 5.0.7 SmartScoreX2P Notion 6
Legacy G4-1K DP OS 10.4.11 / OS 9.2 Apps

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#548908 - 08/11/19 06:23 AM [Band-in-a-Box for Mac FAQ] Re: BIAB shuts down if I try to open a file. [Re: hedystafford]
Registered: 05/28/12
Posts: 27
hedystafford Offline
Enthusiast

Registered: 05/28/12
Posts: 27
I upgraded (only on desktop) to BIAB Mac 2018, but got impatient with it and switched back to 2015 version. I think it could date back to then. (Don't use BIAB much on desktop...)

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#548909 - 08/11/19 07:04 AM [Band-in-a-Box for Mac FAQ] Re: BIAB shuts down if I try to open a file. [Re: hedystafford]
Registered: 05/28/12
Posts: 27
hedystafford Offline
Enthusiast

Registered: 05/28/12
Posts: 27
I upgraded (only on desktop) to BIAB Mac 2018, but got impatient with it and switched back to 2015 version. I think it could date back to then. (Don't use BIAB much on desktop...)

default 15:04:03.504672 +0100 gamed GKBulletinController sharedController
default 15:04:03.504785 +0100 gamed GKBulletinController+Common getBulletinsOfType:
default 15:04:03.676884 +0100 kernel + IOAudioEngine[<private>]::stopAudioEngine()
default 15:04:03.676993 +0100 kernel +-IOAudioEngine[<private>]::setState(0x0. oldState=0x1)
default 15:04:03.677072 +0100 kernel + IOAudioDevice[<private>]::audioEngineStopped() - numRunningAudioEngines = 2
default 15:04:03.677077 +0100 kernel - IOAudioDevice[<private>]::audioEngineStopped() - numRunningAudioEngines = 1
default 15:04:03.677080 +0100 kernel - IOAudioEngine[<private>]::stopAudioEngine() returns 0x0
default 15:04:03.677108 +0100 kernel +-IOAudioEngine[<private>]::setState(0x0. oldState=0)
default 15:04:03.816264 +0100 kernel + IOAudioEngine[<private>]::stopAudioEngine()
default 15:04:03.816391 +0100 kernel +-IOAudioEngine[<private>]::setState(0x0. oldState=0x1)
default 15:04:03.816474 +0100 kernel + IOAudioDevice[<private>]::audioEngineStopped() - numRunningAudioEngines = 1
default 15:04:03.816484 +0100 kernel + IOAudioDevice[<private>]::scheduleIdleAudioSleep: idleSleepDelayTime = ffffffffffffffffffffffff
default 15:04:03.816486 +0100 kernel - IOAudioDevice[<private>]::scheduleIdleAudioSleep: idleSleepDelayTime = ffffffffffffffffffffffff
default 15:04:03.816488 +0100 kernel - IOAudioDevice[<private>]::audioEngineStopped() - numRunningAudioEngines = 0
default 15:04:03.816490 +0100 kernel - IOAudioEngine[<private>]::stopAudioEngine() returns 0x0
default 15:04:03.816495 +0100 kernel +-IOAudioEngine[<private>]::setState(0x0. oldState=0)
default 15:04:04.768309 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
default 15:04:04.768612 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 20, EGID: 20
default 15:04:04.769013 +0100 opendirectoryd Client: <private>, UID: 501, EUID: 501, GID: 20, EGID: 20
default 15:04:07.699562 +0100 apsd <APSCourier: 0x7fb7fbe1e920>: Sending keep alive message via tcpStream: <APSTCPStreamMaster: 0x7fb7fbf52cc0>
default 15:04:10.421830 +0100 symptomsd dampened wifi dns symptom fires
default 15:04:11.966177 +0100 symptomsd rssi (-49) or transmitRate (39.000000) changed on interface en1 for BSSID:<private>
default 15:04:14.777661 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
default 15:04:14.777961 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 20, EGID: 20
default 15:04:14.778385 +0100 opendirectoryd Client: <private>, UID: 501, EUID: 501, GID: 20, EGID: 20

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#558528 - 10/10/19 06:53 AM [Band-in-a-Box for Mac FAQ] Re: BIAB shuts down if I try to open a file. [Re: Mike Halloran]
Registered: 05/28/12
Posts: 27
hedystafford Offline
Enthusiast

Registered: 05/28/12
Posts: 27
Hi I sent you the Console readout as requested. Did you have any ideas?
Cheers

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#559160 - 10/14/19 11:58 AM [Band-in-a-Box for Mac FAQ] Re: BIAB shuts down if I try to open a file. [Re: hedystafford]
Registered: 04/24/17
Posts: 270
Loc: Sillie Con Valley, California
Mike Halloran Offline
Apprentice

Registered: 04/24/17
Posts: 270
Loc: Sillie Con Valley, California
I don't work for PG Music/BIAB. Because you posted this in the Mac FAQ section, someone else had to alert me that this was even here.

If you take this to the Band-in-a-Box for Macintosh pages, then I'll be likely to see it.
https://www.pgmusic.com/forums/ubbthreads.php?ubb=postlist&Board=39&page=1

As it is, Console isn't telling me much except that you have a game interface or controller app that may or may not be getting in the way. I would disable those drivers first then try to reinstall 2018 and see what happens.

There are other threads on the other board about the time it can take to install BIAB. Take a look at those. Other than being impatient, you've provided no details that would let anyone take an educated guess.
_________________________
BIAB 2019 Audiophile 2017 iMac Pro 2T SSDx2 Mojave; 2012 MBP Catalina
Overture 5 DP 10 LogicProX Finale 26, Encore 5.0.7 SmartScoreX2P Notion 6
Legacy G4-1K DP OS 10.4.11 / OS 9.2 Apps

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Moderator:  Blake - PG Music 
PG Music News
Announcing The 2019 User Showcase Winners!

In 2019 there were 1,089 new & original compositions shared by 157 different artists to our User Showcase Forum!

There were song compositions posted from at least 23 countries, including: USA, UK, Australia, Canada, Germany, Netherlands, France, Japan, Denmark, Finland, South Africa, Brazil, China, Czech Republic, Iceland, Ireland, Israel, Italy, Jersey Channel Is, New Zealand, Norway, Philippines, and Sweden. In 2019 alone there were over 26,000 posts in the User Showcase forum, with 1.1 million views!

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Band-in-a-Box® 2020 for Windows & VST DAW Plugin Update Available!

Band-in-a-Box® 2020 for Windows users!!! The latest FREE patch (build 713) and DAW Plugin Update 2.4.5 is available - learn more and download here.

Summary of changes for build 713:
Fixed: Rendered audio files might be silent if mono and 24 bit are selected.
Fixed: Possible crash when rendering to audio at 48.0kHz or 96.0kHz sample rate.
Improved: Better support for localized versions.
Fixed: Importing audio files that were 96 kHz sampling rate would fail.
Fixed: The [More Info...] button in the Artist Browser dialog would launch the wrong web page.
Fixed: Importing an ABCNotation file would not include the key signature.
Fixed: ABC files only opening some chords.
Fixed: Problem storing minor keys.(ampersand).
Fixed: A few artists not displaying properly in Artist Browsers.
Improved: RealDrums Picker information for the 2020 RealDrums has been updated/improved.
Fixed: Some of the RealDrums from the 2020 release did not have drum groove names.
Improved: All of the 2020 MIDI SuperTracks now have memos.
Fixed: Some RealTracks were listed under the incorrect Set# in the RealTracks Picker.
Fixed: _Gentle style from Xtra PAK 4 had an acoustic guitar set to Held mode.
Fixed: Some ska style demos had drum drop outs.
Fixed: Rendered files were not being normalized.
Fixed: Pressing spacebar in the Notation window might launch a web browser instead of starting playback.
Fixed: Practice window | Master Solos | Blues Piano, displays N/A.
Fixed: MusicXML files created by Band-in-a-Box cannot be loaded by Band-in-a-Box if song title contains & (ampersand).
Fixed: Japanese lyrics are garbage text when saving to MusicXML.
Fixed: Various animations (eg. Guitar window notes) would freeze during playback if using MME drivers.
Fixed: With some computers, distorted audio when soloing a track.
Fixed: Changing a custom track label had no option to Undo, and did not prompt user to save song.
Updated: Manual/Help [routine updates]
Fixed: When re-saving a song that has an audio track, the audio track was not copied.
Fixed: Dropping a song file onto Band-in-a-Box did not set the current directory.
Fixed: The RealTracks picker window should remember its location when reopening.
Fixed: The Piano Roll window was opening at the wrong bar location.
Improved: Better quality audio resampling when rendering audio to higher sample rates.
Fixed: Resampler quality setting in ASIO drivers dialog was ignored.
Fixed: Using WAS audio drivers with 24 bit & 48kHz output rate might result in noise.

Summary of Changes for DAW Plugin Update 2.4.5 (Jan 21 2020)
Fixed: Opening Band-in-a-Box song files (.sgu) would fail if the file names and/or paths contained any European language characters (eg. à,è).
Fixed: Message if bbw4 has no valid handle
Fixed: Mute and sync buttons not working properly
Fixed: Clicking cancel would lag before cancelling
Fixed: Right-click anywhere on track for context menu
Fixed: Increase maximum chord sheet font size
Added: Double click track name to launch picker of currently selected track
Added: Flashing GENERATE button to notify if song needs to be regenerated
Added: Mute and sync buttons to track context menu
Added: Right-click chord opens bar settings menu at that bar
Added: Error code for bbw4 related error messages
Fixed: Plugin asking to save when booting the plugin and selecting File/Open
Fixed: Crash when running vst3 plugin in reaper
Fixed: Scroll bar margins when resizing plugin
Fixed: Bar settings not saving
Fixed: Time Base, and Natural Arrangement not saving settings
Fixed: Calling bbw4 when already open will bring windows to front
Fixed: Tool tips in Preferences Dialog
Fixed: Time signature should be set from DAW when first opened
Fixed: Set "..." colours for truncated chords to black
Fixed: Selected track in table should be more obvious
Fixed: Click YES to Save dialog and then cancel will reset save state to true
Added: Right click for track table context menu
Added: Medley/Multi (thickening) feature

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