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#547807 - 08/02/19 03:15 AM [Band-in-a-Box for Mac FAQ] BIAB shuts down if I try to open a file.
Registered: 05/28/12
Posts: 28
hedystafford Offline
Enthusiast

Registered: 05/28/12
Posts: 28
BIAB shuts down when I try to open some files in my personal folders (by any route). BIAB no longer remembers that my files are stored in my Music folder and on re-opening reverts to the BIAB App and "Songs".
Files which came with the BIAB package are still accessible and will open. A new file created yesterday will also open. Otherwise I cannot see any pattern in which files will open and which won't.

BIAB 2015 Mac
iMac Late 2009 10.12.6
Sierra

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#547811 - 08/02/19 04:28 AM [Band-in-a-Box for Mac FAQ] Re: BIAB shuts down if I try to open a file. [Re: hedystafford]
Registered: 05/28/12
Posts: 28
hedystafford Offline
Enthusiast

Registered: 05/28/12
Posts: 28
Update.
Have reinstalled BIAB on desktop. Have checked BIAB on laptop where it is all working fine.
Re-cloned files from laptop and transferred them to desktop where they have the same problem as before.

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#547866 - 08/02/19 11:56 AM [Band-in-a-Box for Mac FAQ] Re: BIAB shuts down if I try to open a file. [Re: hedystafford]
Registered: 04/24/17
Posts: 328
Loc: Sillie Con Valley, California
Mike Halloran Offline
Journeyman

Registered: 04/24/17
Posts: 328
Loc: Sillie Con Valley, California
What changed between the last time it worked and now?

What is going on in Console.app when the shut down occurs?
_________________________
BIAB 2020 Audiophile 2017 iMac Pro 2T SSDx2 Mojave; 2012 MBP Catalina
Overture 5 DP 10 LogicProX Finale 26, Encore 5.0.7 SmartScoreX2P Notion 6
Legacy G4-1K DP OS 10.4.11 / OS 9.2 Apps

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#548908 - 08/11/19 06:23 AM [Band-in-a-Box for Mac FAQ] Re: BIAB shuts down if I try to open a file. [Re: hedystafford]
Registered: 05/28/12
Posts: 28
hedystafford Offline
Enthusiast

Registered: 05/28/12
Posts: 28
I upgraded (only on desktop) to BIAB Mac 2018, but got impatient with it and switched back to 2015 version. I think it could date back to then. (Don't use BIAB much on desktop...)

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#548909 - 08/11/19 07:04 AM [Band-in-a-Box for Mac FAQ] Re: BIAB shuts down if I try to open a file. [Re: hedystafford]
Registered: 05/28/12
Posts: 28
hedystafford Offline
Enthusiast

Registered: 05/28/12
Posts: 28
I upgraded (only on desktop) to BIAB Mac 2018, but got impatient with it and switched back to 2015 version. I think it could date back to then. (Don't use BIAB much on desktop...)

default 15:04:03.504672 +0100 gamed GKBulletinController sharedController
default 15:04:03.504785 +0100 gamed GKBulletinController+Common getBulletinsOfType:
default 15:04:03.676884 +0100 kernel + IOAudioEngine[<private>]::stopAudioEngine()
default 15:04:03.676993 +0100 kernel +-IOAudioEngine[<private>]::setState(0x0. oldState=0x1)
default 15:04:03.677072 +0100 kernel + IOAudioDevice[<private>]::audioEngineStopped() - numRunningAudioEngines = 2
default 15:04:03.677077 +0100 kernel - IOAudioDevice[<private>]::audioEngineStopped() - numRunningAudioEngines = 1
default 15:04:03.677080 +0100 kernel - IOAudioEngine[<private>]::stopAudioEngine() returns 0x0
default 15:04:03.677108 +0100 kernel +-IOAudioEngine[<private>]::setState(0x0. oldState=0)
default 15:04:03.816264 +0100 kernel + IOAudioEngine[<private>]::stopAudioEngine()
default 15:04:03.816391 +0100 kernel +-IOAudioEngine[<private>]::setState(0x0. oldState=0x1)
default 15:04:03.816474 +0100 kernel + IOAudioDevice[<private>]::audioEngineStopped() - numRunningAudioEngines = 1
default 15:04:03.816484 +0100 kernel + IOAudioDevice[<private>]::scheduleIdleAudioSleep: idleSleepDelayTime = ffffffffffffffffffffffff
default 15:04:03.816486 +0100 kernel - IOAudioDevice[<private>]::scheduleIdleAudioSleep: idleSleepDelayTime = ffffffffffffffffffffffff
default 15:04:03.816488 +0100 kernel - IOAudioDevice[<private>]::audioEngineStopped() - numRunningAudioEngines = 0
default 15:04:03.816490 +0100 kernel - IOAudioEngine[<private>]::stopAudioEngine() returns 0x0
default 15:04:03.816495 +0100 kernel +-IOAudioEngine[<private>]::setState(0x0. oldState=0)
default 15:04:04.768309 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
default 15:04:04.768612 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 20, EGID: 20
default 15:04:04.769013 +0100 opendirectoryd Client: <private>, UID: 501, EUID: 501, GID: 20, EGID: 20
default 15:04:07.699562 +0100 apsd <APSCourier: 0x7fb7fbe1e920>: Sending keep alive message via tcpStream: <APSTCPStreamMaster: 0x7fb7fbf52cc0>
default 15:04:10.421830 +0100 symptomsd dampened wifi dns symptom fires
default 15:04:11.966177 +0100 symptomsd rssi (-49) or transmitRate (39.000000) changed on interface en1 for BSSID:<private>
default 15:04:14.777661 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
default 15:04:14.777961 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 20, EGID: 20
default 15:04:14.778385 +0100 opendirectoryd Client: <private>, UID: 501, EUID: 501, GID: 20, EGID: 20

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#558528 - 10/10/19 06:53 AM [Band-in-a-Box for Mac FAQ] Re: BIAB shuts down if I try to open a file. [Re: Mike Halloran]
Registered: 05/28/12
Posts: 28
hedystafford Offline
Enthusiast

Registered: 05/28/12
Posts: 28
Hi I sent you the Console readout as requested. Did you have any ideas?
Cheers

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#559160 - 10/14/19 11:58 AM [Band-in-a-Box for Mac FAQ] Re: BIAB shuts down if I try to open a file. [Re: hedystafford]
Registered: 04/24/17
Posts: 328
Loc: Sillie Con Valley, California
Mike Halloran Offline
Journeyman

Registered: 04/24/17
Posts: 328
Loc: Sillie Con Valley, California
I don't work for PG Music/BIAB. Because you posted this in the Mac FAQ section, someone else had to alert me that this was even here.

If you take this to the Band-in-a-Box for Macintosh pages, then I'll be likely to see it.
https://www.pgmusic.com/forums/ubbthreads.php?ubb=postlist&Board=39&page=1

As it is, Console isn't telling me much except that you have a game interface or controller app that may or may not be getting in the way. I would disable those drivers first then try to reinstall 2018 and see what happens.

There are other threads on the other board about the time it can take to install BIAB. Take a look at those. Other than being impatient, you've provided no details that would let anyone take an educated guess.
_________________________
BIAB 2020 Audiophile 2017 iMac Pro 2T SSDx2 Mojave; 2012 MBP Catalina
Overture 5 DP 10 LogicProX Finale 26, Encore 5.0.7 SmartScoreX2P Notion 6
Legacy G4-1K DP OS 10.4.11 / OS 9.2 Apps

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#593738 - 04/23/20 06:19 AM [Band-in-a-Box for Mac FAQ] Re: BIAB shuts down if I try to open a file. [Re: hedystafford]
Registered: 02/15/17
Posts: 3175
Deryk - PG Music Offline
PG Music Staff

Registered: 02/15/17
Posts: 3175
Hey - so to clarify it is the 2015 you are running, NOT the 2018? If you go to Band-in-a-Box | About Band-in-a-Box what is the 3 digit number in brackets, also?

And, what OS is running on your computer?
_________________________
Cheers,
Deryk

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