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#557490 - 10/02/19 02:45 PM [Band-in-a-Box for Macintosh] 2019 Mac - Chord Builder not working
Registered: 09/07/13
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Loc: Staten Island, NY
RJPSAX Offline
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Registered: 09/07/13
Posts: 2
Loc: Staten Island, NY
I can call up the dialog box but all the selection options are grayed out. Can't build a chord. Is this a bug or am I doing something wrong? (I did it many times successfully in previous versions).
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#557663 - 10/03/19 10:43 PM [Band-in-a-Box for Macintosh] Re: 2019 Mac - Chord Builder not working [Re: RJPSAX]
Registered: 05/16/02
Posts: 5241
Loc: Victoria, BC
Andrew - PG Music Online   content
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Registered: 05/16/02
Posts: 5241
Loc: Victoria, BC
I'm not sure why it would be like that. What OS do you have? Perhaps you could try build 308, which does fix a different issue with the Chord Builder:
https://nn.pgmusic.com/pgfiles/support/patches/bb2019_mac_update_build308.pkg

This patch is still being tested so is not posted on our support site quite yet, but it seems stable and you can install the previous patch if you do have any problems.
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PG Music Inc.

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#557772 - 10/04/19 02:09 PM [Band-in-a-Box for Macintosh] Re: 2019 Mac - Chord Builder not working [Re: RJPSAX]
Registered: 05/19/16
Posts: 113
Loc: Denmark
Peters Garage Offline
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Registered: 05/19/16
Posts: 113
Loc: Denmark
Sorry to be the party killer, but after upgrading to build 308 - the problem still persists.
After upgrading to build 306 I got this advice from your support:
Please close out of the program and go to Finder | Applications | Band-in-a-Box | Preferences and try deleting the content of the preferences folder but not the folder itself.

If you need me to post any logs, please let me know and I will gladly help.

I run a MacBook Pro i7 2.2 GHz - 16 GB 1333 MHz DDRAM on High Sierra 10.13.6
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Peters' Garage is available on all major streaming services such as Spotify, YouTube, Apple Music, Tidal, Deezer....and many more

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#557784 - 10/04/19 03:58 PM [Band-in-a-Box for Macintosh] Re: 2019 Mac - Chord Builder not working [Re: Peters Garage]
Registered: 05/16/02
Posts: 5241
Loc: Victoria, BC
Andrew - PG Music Online   content
PG Music Staff

Registered: 05/16/02
Posts: 5241
Loc: Victoria, BC
Quote:
the problem still persists.


Do you mean that you are experiencing the same thing that the OP reported?
"all the selection options are grayed out"

Could you please attach a screenshot showing this?
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PG Music Inc.

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#557874 - 10/05/19 11:44 AM [Band-in-a-Box for Macintosh] Re: 2019 Mac - Chord Builder not working [Re: Andrew - PG Music]
Registered: 05/19/16
Posts: 113
Loc: Denmark
Peters Garage Offline
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Registered: 05/19/16
Posts: 113
Loc: Denmark
Here you go


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MacBook Pro 2011 i7 - BIAB2020 - Logic Pro X - iZotope Music Production Suite - Scaler 2 and Line 6 Guitars and boards

Peters' Garage is available on all major streaming services such as Spotify, YouTube, Apple Music, Tidal, Deezer....and many more

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#557879 - 10/05/19 11:59 AM [Band-in-a-Box for Macintosh] Re: 2019 Mac - Chord Builder not working [Re: RJPSAX]
Registered: 04/28/09
Posts: 1087
JayO Offline
Expert

Registered: 04/28/09
Posts: 1087
Hmmm... You're right Peter !

It works when you initially open the song, but it seems like if you open the StylePicker window (whether you change style or not), and then close it the options are grayed out after that.

Strange !

EDIT: Same with opening/ closing the SongPicker window too, weird.

- Jay


Edited by JayO (10/05/19 12:01 PM)
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#557888 - 10/05/19 12:33 PM [Band-in-a-Box for Macintosh] Re: 2019 Mac - Chord Builder not working [Re: JayO]
Registered: 05/19/16
Posts: 113
Loc: Denmark
Peters Garage Offline
Apprentice

Registered: 05/19/16
Posts: 113
Loc: Denmark
I wish this was the only fault, but here is another fault I ran into tonight.

Both choosing the beginning and the last bar of a chorus is greyed out as well.
I hope the description makes sense to you

The fault appears after you have used song generation, but sometimes you can generate the song twice or even thrice before the error sneaks in on you.


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Edited by Peters Garage (10/06/19 11:38 AM)
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MacBook Pro 2011 i7 - BIAB2020 - Logic Pro X - iZotope Music Production Suite - Scaler 2 and Line 6 Guitars and boards

Peters' Garage is available on all major streaming services such as Spotify, YouTube, Apple Music, Tidal, Deezer....and many more

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#557891 - 10/05/19 12:56 PM [Band-in-a-Box for Macintosh] Re: 2019 Mac - Chord Builder not working [Re: RJPSAX]
Registered: 04/28/09
Posts: 1087
JayO Offline
Expert

Registered: 04/28/09
Posts: 1087
Hmmm... and I can also get that chorus window to be grayed out after opening/closing the StylePicker or SongPicker windows.

Seems to be something up with the window focus of the chordsheet, like it's not coming back to be the foremost window after it's sent to the background.


- Jay
_________________________
MacPro 5,1/12 core@3.46GHz -- OS X 10.14.6 -- ATI 7970 -- 32 Gig RAM -- Crucial 500GB OS SSD -- Samsung EVO 1TB Audio/Sample SSD -- BIAB 2020 -- Logic Pro X -- Cubase Elements 11 -- Too many plugins

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#558442 - 10/09/19 01:06 PM [Band-in-a-Box for Macintosh] Re: 2019 Mac - Chord Builder not working [Re: RJPSAX]
Registered: 05/19/16
Posts: 113
Loc: Denmark
Peters Garage Offline
Apprentice

Registered: 05/19/16
Posts: 113
Loc: Denmark
Andrew - Any news on this topic?
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MacBook Pro 2011 i7 - BIAB2020 - Logic Pro X - iZotope Music Production Suite - Scaler 2 and Line 6 Guitars and boards

Peters' Garage is available on all major streaming services such as Spotify, YouTube, Apple Music, Tidal, Deezer....and many more

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#558449 - 10/09/19 01:55 PM [Band-in-a-Box for Macintosh] Re: 2019 Mac - Chord Builder not working [Re: Peters Garage]
Registered: 05/16/02
Posts: 5241
Loc: Victoria, BC
Andrew - PG Music Online   content
PG Music Staff

Registered: 05/16/02
Posts: 5241
Loc: Victoria, BC
We are working on it and will have an update soon.
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Andrew
PG Music Inc.

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#558952 - 10/12/19 02:55 PM [Band-in-a-Box for Macintosh] Re: 2019 Mac - Chord Builder not working [Re: Andrew - PG Music]
Registered: 05/19/16
Posts: 113
Loc: Denmark
Peters Garage Offline
Apprentice

Registered: 05/19/16
Posts: 113
Loc: Denmark
Let me know if you need more info
Brgds
Peter
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MacBook Pro 2011 i7 - BIAB2020 - Logic Pro X - iZotope Music Production Suite - Scaler 2 and Line 6 Guitars and boards

Peters' Garage is available on all major streaming services such as Spotify, YouTube, Apple Music, Tidal, Deezer....and many more

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