Previous Thread
Index
Next Thread
Print Thread
Go To
Help! Tech S.O.S (Off topic)
Joined: Apr 2018
Posts: 60
S
Enthusiast
OP Offline
Enthusiast
S
Joined: Apr 2018
Posts: 60
Greetings,

Just got a new Windows 10 laptop. It’s an HP, specs here https://drive.google.com/file/d/1Y3DhqIUj35okfEHvX4b6hc66GzKJrGK5/view?usp=drivesdk. i7 processor. I’m using Line 6 POD HD500 as my interface. Tried running the program as an administrator. I emailed PG, and they said it’s a computer issue, not them.

If not on launch, immediately thereafter, I get the blue screen of death, link here https://drive.google.com/file/d/1ArZJ4HbWsEBwur2Z4UjMPgfCll9bXPC1/view?usp=drivesdk I also get this on launch of BIAB. Your help would be appreciated.

If you cant open the links, let me know, and I can email the screen shots.

Thanks.

Jeff


Last edited by Soundchaser; 12/04/19 03:33 AM.

BIAB 2020 UltraPAK
HP Pavilion Laptop 15-cs2064st 15.6" Laptop, Intel Quad-Core i7-8565U Processor, 8GB Memory, 1TB Hard Drive, Windows 10

https://soundcloud.com/rtk-iv
Help! Tech S.O.S (Off topic)
Joined: Dec 2013
Posts: 2,732
Veteran
Offline
Veteran
Joined: Dec 2013
Posts: 2,732
You will need to attach the screenshots to this post as anyone trying to click those links will get an error that they do not have permission.

On your next reply, switch to full screen reply and click the File Manager link on the post. This will allow you to upload your screenshots. I believe .JPG is the preferred format.




Steve

BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
Help! Tech S.O.S (Off topic)
Joined: Feb 2015
Posts: 7,954
P
Veteran
Offline
Veteran
P
Joined: Feb 2015
Posts: 7,954
The only time I ever got a blue screen on Win7 was from the new WAS Driver (lol and I was the one that suggested having a WAS driver).
But it may be what you have BB set to like the Audio Driver or the default Synth etc. There's some ini files you can delete that have the setting in so it will default back to factory but at the moment I can't remember exactly but look at the latest date files in C:\bb\Preferences

https://www.pgmusic.com/techfaq55.htm#93

Help! Tech S.O.S (Off topic)
Joined: Apr 2018
Posts: 60
S
Enthusiast
OP Offline
Enthusiast
S
Joined: Apr 2018
Posts: 60
Thanks. Pics attached.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
Laptop Specs.jpg (2.93 MB, 7 downloads)
BSOD.jpg (3.96 MB, 14 downloads)

BIAB 2020 UltraPAK
HP Pavilion Laptop 15-cs2064st 15.6" Laptop, Intel Quad-Core i7-8565U Processor, 8GB Memory, 1TB Hard Drive, Windows 10

https://soundcloud.com/rtk-iv
Help! Tech S.O.S (Off topic)
Joined: Dec 2013
Posts: 2,732
Veteran
Offline
Veteran
Joined: Dec 2013
Posts: 2,732
Looking at the Blue Screen, L6PODHD564.sys listed on that screen is your Line 6 POD Interface. That interface is crashing. So it's a Line 6 issue, not a BIAB issue. I did a Google search on L6PODHD564.sys and there are lots of posts on driver issues. You should check to see what the latest driver is and get it updated.

Also look at what Pipeline said. Check to see how your audio driver is used in the BIAB Audio settings. You have a choice to set it as ASIO, WAS, or MME. Try switching those settings to see if that works.




Steve

BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
Help! Tech S.O.S (Off topic)
Joined: Apr 2018
Posts: 60
S
Enthusiast
OP Offline
Enthusiast
S
Joined: Apr 2018
Posts: 60
Thank you. I was thinking about just getting a new input device. I tried the changing the driver settings. When I change to ASIO driver, the choice is something along the lines of ASIO Line 6. Still crashes.

Last edited by Soundchaser; 12/05/19 04:18 AM.

BIAB 2020 UltraPAK
HP Pavilion Laptop 15-cs2064st 15.6" Laptop, Intel Quad-Core i7-8565U Processor, 8GB Memory, 1TB Hard Drive, Windows 10

https://soundcloud.com/rtk-iv
Help! Tech S.O.S (Off topic)
Joined: Feb 2015
Posts: 7,954
P
Veteran
Offline
Veteran
P
Joined: Feb 2015
Posts: 7,954
You can try ASIO4All on your laptop if you just want to use the onboard audio device, then select ASIO > ASIO4All

Help! Tech S.O.S (Off topic)
Joined: Oct 2008
Posts: 18,884
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 18,884
Did you install BIAB on your computer?

What installation option did you choose?


MY SONGS...
Audiophile BIAB 2024
Help! Tech S.O.S (Off topic)
Joined: Apr 2018
Posts: 60
S
Enthusiast
OP Offline
Enthusiast
S
Joined: Apr 2018
Posts: 60
How do I get ASIO4All?


BIAB 2020 UltraPAK
HP Pavilion Laptop 15-cs2064st 15.6" Laptop, Intel Quad-Core i7-8565U Processor, 8GB Memory, 1TB Hard Drive, Windows 10

https://soundcloud.com/rtk-iv
Help! Tech S.O.S (Off topic)
Joined: Jan 2001
Posts: 878
J
Expert
Offline
Expert
J
Joined: Jan 2001
Posts: 878


BIAB2024
Windows 10 Pro
WA6NCB
Help! Tech S.O.S (Off topic)
Joined: Apr 2018
Posts: 60
S
Enthusiast
OP Offline
Enthusiast
S
Joined: Apr 2018
Posts: 60
Yes. I did the full install from the Keychain.


BIAB 2020 UltraPAK
HP Pavilion Laptop 15-cs2064st 15.6" Laptop, Intel Quad-Core i7-8565U Processor, 8GB Memory, 1TB Hard Drive, Windows 10

https://soundcloud.com/rtk-iv
Help! Tech S.O.S (Off topic)
Joined: Oct 2008
Posts: 18,884
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 18,884
Jeff,

If this were my problem, here is where I'd start...

Firstly, I'd try and isolate if the Line 6 was the problem.

(It's always a good problem solving approach to begin by getting the program working without adding periphery. Once the program is going fine, then attachments, etc., can be added one at a time and the one causing the problem will usually be easy to isolate.)

1. close BIAB

2. Unplug the line 6

3. Right-click on the BIAB startup icon and select "Run as administrator" to start BIAB. (Run as admin. is probably not needed but it's good to include here 'just in case'.)

I don't know about Line 6 POD HD500 but from what I find on the internet, it looks like it's a collection of effects that are activated via pedal controls.

This means, BIAB should run without it being attached as BIAB Realstyles are audio and only require speakers for them to be heard.

4. Under "Audio" (top menu), select "Audio Drivers/Settings".

5. Set the audio driver to MME - on most systems this a really good and stable driver for testing to purposes.

6. Add some chords to BIAB's chordsheet, generate and let the song play though.

Does BIAB function properly with the Line 6 disconnected and using MME?

Regards,
Noel


MY SONGS...
Audiophile BIAB 2024
Help! Tech S.O.S (Off topic)
Joined: Apr 2018
Posts: 60
S
Enthusiast
OP Offline
Enthusiast
S
Joined: Apr 2018
Posts: 60
Thanks all for your help! It looks like the Line 6 interface/driver was the issue. I tried all the suggestions (with the exception of asio4all, because I want to use the interface as the control), and I just went out and purchased an inexpensive, but good interface, the Presonus Audiobox. Problem solved with RB and BIAB. So excited about this that I bought the 2020 update. Thanks again.


BIAB 2020 UltraPAK
HP Pavilion Laptop 15-cs2064st 15.6" Laptop, Intel Quad-Core i7-8565U Processor, 8GB Memory, 1TB Hard Drive, Windows 10

https://soundcloud.com/rtk-iv
Help! Tech S.O.S (Off topic)
Joined: Jun 2005
Posts: 7,687
Veteran
Offline
Veteran
Joined: Jun 2005
Posts: 7,687
Excellent, now please tag this thread Resolved.

Bob


Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®

The Bob Doyle Media YouTube channel is known for demonstrating how you can creatively incorporate AI into your projects - from your song projects to avatar building to face swapping, and more!

His latest video, Next-Level AI Music Editing with ACE Studio and Band-in-a-Box, he explains in detail how you can use the Melodist feature in Band-in-a-Box with ACE Studio. Follow along as he goes from "nothing" to "something" with his Band-in-a-Box MIDI Melodist track, using ACE Studio to turn it into a vocal track (or tracks, you'll see) by adding lyrics for those notes that will trigger some amazing AI vocals!

Watch: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box


Band-in-a-Box® 2024 German for Windows is Here!

Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!

Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!

Paket | Was ist Neu

Update Your PowerTracks Pro Audio 2024 Today!

Add updated printing options, enhanced tracks settings, smoother use of MGU and SGU (BB files) within PowerTracks, and more with the latest PowerTracks Pro Audio 2024 update!

Learn more about this free update for PowerTracks Pro Audio & download it at www.pgmusic.com/support_windows_pt.htm#2024_5

The Newest RealBand 2024 Update is Here!

The newest RealBand 2024 Build 5 update is now available!

Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.

This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245

The Band-in-a-Box® Flash Drive Backup Option

Today (April 5) is National Flash Drive Day!

Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!

For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.

Backup copies are offered during the checkout process on our website.

Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!

Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.

Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.

Update your Band-in-a-Box® 2024 for Windows® Today!

Update your Band-in-a-Box® 2024 for Windows for free with build 1111!

With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!

Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111

Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!

If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.

A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."

"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."

"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."

Forum Statistics
Forums66
Topics81,633
Posts735,258
Members38,522
Most Online2,537
Jan 19th, 2020
Newest Members
Barking, SYOTR, Bpnsrinu, DanyLevy, vasilich
38,521 Registered Users
Top Posters(30 Days)
MarioD 181
DC Ron 98
dcuny 88
DrDan 72
Today's Birthdays
govinspector
Powered by UBB.threads™ PHP Forum Software 7.7.5