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#569540 - 12/09/19 11:46 AM [Band-in-a-Box for Windows] BIAB 2020 won't load demos in stylepicker on pc, but will on BB harddrive
Registered: 06/20/06
Posts: 119
Loc: Northern Michigan
James Francisco Offline
Apprentice

Registered: 06/20/06
Posts: 119
Loc: Northern Michigan
Hello,

I have a strange problem with BIAB 2020. When I try to play a song demo in style picker, it will show me the little yellow window with the pathname, but the demo won't play. This happens in both 64 bit and 32 bit versions.

I can get the style to play using MY song chords by using that option in stylepicker, but never will it play the demo for that style. However, if I plug in the BIAB 2020 hard drive, it will find the demo and load and play it instantly.

One other thing... even if I go to the folder on my computer that holds the demos (BB\RealTracks\Data\Style Demos Audio), if I double-click on a .wma file, it STILL will not play, if BB is still running.

Windows Media Player works fine any other time. When I shut BB down, I can go back to that folder and play those demo files without a problem.

And lastly, sometimes (quite often), after trying to play a demo off my computer hard drive, BIAB will lock up, and I'll have to use Task Manager to close it.

Any ideas? I wouldn't be surprised if this were somehow related to a Windows 10 update, but I have no way of knowing. Any help is appreciated.

Jim
_________________________
BIAB 2020 with Reaper 6, on an AMD 8 core CPU, 16GB RAM, 240 GB SSD and 1 TB HD. Retired and trying to make some serious music, before Arthur Ritis spoils the fun.

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#569561 - 12/09/19 12:53 PM [Band-in-a-Box for Windows] Re: BIAB 2020 won't load demos in stylepicker on pc, but will on BB harddrive [Re: James Francisco]
Registered: 10/31/08
Posts: 16743
Loc: Australia
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 16743
Loc: Australia
Hi Jim,

I wonder if it's the BIAB audio driver that's causing the problem.

I've found that sometimes ASIO and WAS drivers will not play BIAB audio if other computer software has control of the card and vice-a-versa.

To check this, go to "Audio | Audio Drivers/Settings" and set the "Audio Driver Type" (top right corner) to MME.

Does this help?

Regards,
Noel


_________________________
LINKS TO MY BIAB/RB SONGS


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#569566 - 12/09/19 01:11 PM [Band-in-a-Box for Windows] Re: BIAB 2020 won't load demos in stylepicker on pc, but will on BB harddrive [Re: Noel96]
Registered: 12/03/18
Posts: 93
Loc: Flagstaff, AZ
TheMaartian Online   content
Enthusiast

Registered: 12/03/18
Posts: 93
Loc: Flagstaff, AZ
Originally Posted By: Noel96
Hi Jim,

I wonder if it's the BIAB audio driver that's causing the problem.

I've found that sometimes ASIO and WAS drivers will not play BIAB audio if other computer software has control of the card and vice-a-versa.

To check this, go to "Audio | Audio Drivers/Settings" and set the "Audio Driver Type" (top right corner) to MME.

Does this help?

Regards,
Noel

If this winds up being the problem, it's the reason I left my motherboard audio enabled (RealTek). I point Windows at the RealTek audio i/f and BiaB at my PreSonus AudioBox's ASIO driver.

I don't have $1K for an RME (or other) i/f with a solid multi-client ASIO driver, so that's the way I have to roll.

I'm assuming that you installed all of the RealTracks from the BiaB hard drive onto your PC's hard drive, because songs using RealTracks can't play if they're not there.


Edited by TheMaartian (12/09/19 01:12 PM)
_________________________
PC: i7, 16 GB, 2 TB; Win10 Home x64; PreSonus AudioBox 44VSL; BiaB 2021 Ultra
Studio One 5 Pro; Notion 6; Melodyne 5 Studio; SpectraLayers Pro 7; Guitar Pro 7
PreSonus FaderPort Classic; Nektar P6; M-Audio BX8 D2; Beyerdynamic DT 880 Pro

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#569577 - 12/09/19 01:56 PM [Band-in-a-Box for Windows] Re: BIAB 2020 won't load demos in stylepicker on pc, but will on BB harddrive [Re: James Francisco]
Registered: 05/16/02
Posts: 5024
Loc: Victoria, BC
Andrew - PG Music Online   content
PG Music Staff

Registered: 05/16/02
Posts: 5024
Loc: Victoria, BC
Quote:
One other thing... even if I go to the folder on my computer that holds the demos (BB\RealTracks\Data\Style Demos Audio), if I double-click on a .wma file, it STILL will not play, if BB is still running.


Yes, this can mostly likely be fixed by unchecking the following setting* via Windows control panel:
Sound settings | Device Properties (Additional device properties) --> Advanced ..
"Allow applications to take exclusive control over this device"

*You might need to hunt for this setting as it seems to get buried deeper with each Windows update.
_________________________
Andrew
PG Music Inc.

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#569597 - 12/09/19 03:57 PM [Band-in-a-Box for Windows] Re: BIAB 2020 won't load demos in stylepicker on pc, but will on BB harddrive [Re: James Francisco]
Registered: 06/20/06
Posts: 119
Loc: Northern Michigan
James Francisco Offline
Apprentice

Registered: 06/20/06
Posts: 119
Loc: Northern Michigan
Well Noel, I tried changing from ASIO to MME, but then nothing worked. Then to WAS, and I could hear the normal BIAB playback. But neither of those options solved the riddle of the demos. So I put it back to ASIO.

However, Andrew, you hit it pretty close.

I'm using a 4 in 4 out Behringer UMC404HD, so I tried to uncheck each instance of "Allow applications to take exclusive control over this device". That got me no playback at all. Then I went back and RECHECKED the ones for outputs 1 and 2, but left those for 3 and 4 unchecked. That got it. I have no idea why, but it works. Tried both 64 bit and 32 bit. Good on both.

TheMaartian... I'm not sure if anything I did would be helpful to you, but maybe try both Noel's and Andrew's ideas and see what happens?

Thanks, guys! From my point of view, the problem is solved. Hope so for TheMaartian, as well!

Jim
_________________________
BIAB 2020 with Reaper 6, on an AMD 8 core CPU, 16GB RAM, 240 GB SSD and 1 TB HD. Retired and trying to make some serious music, before Arthur Ritis spoils the fun.

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