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Recently, I bought a Gatway NV7802 and it runs Win 7 (64-bit); in the past, I have purchased the 2004 Omni PAK of which ALL the programs are on some form of CD-ROM. Here is the issue: I placed in Jazz Piano MasterClass cd1 and this message appeared: "The version of this file is not compatible with the version of Windows your running. Check your computer's system to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher"
What do I do? The last laptop I owned I purchased from Dell in 2002. I cannot find a laptop where I am located that has a 32-bit version. What are my options? Is there a way I can partition a hard drive that can run a 32-bit system on my Gateway? Will upgrading to Win 7 Professional help? I've tried all of the compatibility stuff on the computer and PG staff recommended getting another computer that is 32-bit. Is that my only option? I am not computer saavy; someone, please help... Bman

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If you happen to have Windows 7 Professional or Windows 7 Ultimate, you might want to try installing the Virtual XP download/add-on. This gives you a Windows XP environment within Windows 7. You could then try installing the Omni Pack programs in that environment, instead. I don't believe it's available for Windows 7 Home Premium, however.

Just a thought.


John

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Hello Bryan,

Programs like that (Piano MasterClass) were updated a number of years ago. The updates are free and can be downloaded from our software updates pages. For example,
http://www.pgmusic.com/support_masterclass.htm

If your version of those programs run from the CD-ROM, you will need to copy the program to a hard drive to install the update. On the updates page, there is a "click here" for more information link, which will give you instructions on how to do that... following those instructions carefully will save you time.


Andrew
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Thank you both for your responses and suggestions. Well, I will try the Windows Professional idea. I attempted to download the CD-ROM to the HDD, but the computer would not allow me to do so. The message above in my eariler post continued to register as I attempted to put the information in the folder I created for the program. Thank you so much for the response.

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