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#583959 - 03/06/20 07:57 AM [Requests For New FAQs] All Xtra Styles PAKs 1-8 for Mac - Installation Troubleshooting
Registered: 02/27/20
Posts: 3
Luigi_Gigio Offline
Newbie

Registered: 02/27/20
Posts: 3
Hello,

I have BIAB UtraPAK+ running on Catalina 10.15.3 on an iMac Pro. The program was running well. Then I purchased the All Xtra Styles PAKs 1-8 and when I installed it I had some permission problems. I had to manually change the permissions for the files that were installed. Specifically, directories were missing the search permission, and files were read only. I am OK with files being read only, but with the directories set with no search, I lost access to all Real Drums until I changed back the permissions. A simple chmod did not work in some directories, so I had to change those permissions one by one. After doing that, all is well and I am very much enjoying the extra styles.

Is this a common problem, and if so worthy of a FAQ?

Thanks!

Luigi

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#584272 - 03/07/20 10:28 AM [Requests For New FAQs] Re: All Xtra Styles PAKs 1-8 for Mac - Installation Troubleshooting [Re: Luigi_Gigio]
Registered: 08/20/11
Posts: 5823
Loc: Winston-Salem, NC USA
Jim Fogle Offline
Veteran

Registered: 08/20/11
Posts: 5823
Loc: Winston-Salem, NC USA
Hello Luigi_Gigio,

Welcome to the forum and to Band-in-a-Box.

This forum section is for PG Music Marketing, Sales and Supports to post their answers to questions. It is not often frequented by other forum members so your post will not receive the views and responses you desire. I suggest you post your question in the +++ Band-in-a-Box for Mac +++ forum section so it will receive better responses.

I have two thoughts: Are you using 2019 Band-in-a-Box for Mac? Do you need special permission from the operating system or administrator privileges to run the installer file so the file can write to disk?
_________________________
Jim Fogle - 2020 BiaB (715) RB (Build 3) Ultra+ PAK
Cakewalk - Zoom MRS-8 recorder
Desktop: i7 Win 10 build 1909, 12GB ram 256GB SSD, 4 TB HDD
Laptop: i3 64bit Win 10 build 1803, 8GB ram 500GB HDD
Music at: http://fogle622.wix.com/fogle622-audio-home

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#584503 - 03/08/20 05:47 PM [Requests For New FAQs] Re: All Xtra Styles PAKs 1-8 for Mac - Installation Troubleshooting [Re: Jim Fogle]
Registered: 02/27/20
Posts: 3
Luigi_Gigio Offline
Newbie

Registered: 02/27/20
Posts: 3
Hello Jim,

Thank you very much for the advice: I am quite new, and I'm still just getting the hang of this forum. I posted here because I did not know how to signal a potential bug in the Xtra styles installer. I ran all the other installers without any issue, and only this one changed permissions in this manner. I ran it on a different HDD as well, for extra testing, and it turns out that it does the same thing: it removes the read/write/search permission for the entire BIAB directory for everyone - regardless of where it is located. I will definitely post in the Mac forum section as well, although I am not sure if my post will be able to help anyone.

You asked two extremely good questions. Yes, I am using Band-in-a-Box for Mac. The OS does require special permissions, but I am an administrator and the only user on the system. A possible complication is that I have the developer extensions from Xcode installed. It might be that this issue is connected to Catalina, as it appears it still has some documented bugs in it. It's all just an interesting mystery but it was worth looking into it as now I am able to see all the styles, and use all the RealDrums that the installer had hidden before.

Thanks again for your kind answer,

Luigi

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#584863 - 03/10/20 11:53 AM [Requests For New FAQs] Re: All Xtra Styles PAKs 1-8 for Mac - Installation Troubleshooting [Re: Luigi_Gigio]
Registered: 08/20/11
Posts: 5823
Loc: Winston-Salem, NC USA
Jim Fogle Offline
Veteran

Registered: 08/20/11
Posts: 5823
Loc: Winston-Salem, NC USA
Luigi,

Thank you for taking time to respond to my questions and provide the additional detail. The file action you've described is indeed a mystery. I'm sure Mac users will appreciate you providing PG Music with the details.
_________________________
Jim Fogle - 2020 BiaB (715) RB (Build 3) Ultra+ PAK
Cakewalk - Zoom MRS-8 recorder
Desktop: i7 Win 10 build 1909, 12GB ram 256GB SSD, 4 TB HDD
Laptop: i3 64bit Win 10 build 1803, 8GB ram 500GB HDD
Music at: http://fogle622.wix.com/fogle622-audio-home

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#585354 - 03/12/20 03:27 PM [Requests For New FAQs] Re: All Xtra Styles PAKs 1-8 for Mac - Installation Troubleshooting [Re: Luigi_Gigio]
Registered: 05/16/02
Posts: 4593
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 4593
Loc: Victoria, BC
If you encounter this problem, there are a couple things that will fix it:

1 - Install the latest update patch for Band-in-a-Box (even if you already have the latest build).

or

2 - click on the main Band-in-a-Box folder (in the Applications folder) and Get Info (Command+I). Find the Sharing and Permissions, set the groups to Read&Write, then click "Apply to enclosed items".
_________________________
Andrew
PG Music Inc.

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#590997 - Today at 12:21 AM [Requests For New FAQs] Re: All Xtra Styles PAKs 1-8 for Mac - Installation Troubleshooting [Re: Andrew - PG Music]
Registered: 02/27/20
Posts: 3
Luigi_Gigio Offline
Newbie

Registered: 02/27/20
Posts: 3
Thanks very much for your answer. Both solutions worked for me.

All the best,
Luigi

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Moderator:  Blake - PG Music 
PG Music News
Band-in-a-Box® 2020 for Windows Just Got Better!

All our Band-in-a-Box® 2020 for Windows users will be thrilled with the enhancements added with the latest FREE Update (build 715)!

The program stability is vastly improved, with fewer possible crashes, BeStPlain chord font support has been added for additional chords, mid/xml/mxl file import has been tweaked to better handle certain cases (e.g. ties, zero duration drum notes), there is improved the stability of the audio chord wizard, and more.

Plus, hundreds of RealTracks files have been enhanced and improved with simpler options for RealTracks and MIDI SuperTracks, smoother transitions, updated RealCharts and Hi-Q RealCharts, improved transcriptions, and revised endings! Check out the full list of RealTracks and other Add-on improvements with build 715 here.

We didn't stop there – the VST DAW Plugin is also updated with this patch, adding TONS of enhancements and a new Shortcuts file feature! Now you can easily zoom within the Plugin, smoothly drag tracks, use the P hotkey to toggle between part markers, transpose chords to "natural accidentals," the scrolling has been improved, and more!

Read the detailed list of enhancements included in Band-in-a-Box® 2020 build 715 for Windows or download it here.

Using the Band-in-a-Box® 2020 for Windows Pro or MegaPAK? Upgrade to the UltraPAK today to get the most out of the latest build 715!

Holiday Hours - Happy Easter!

Our Easter Weekend hours are:

Customer Service:
April 10 - Good Friday: 8:00AM to 4:00PM PST (GMT -8)
April 11 - Saturday: 8:00AM to 4:00PM PST (GMT -8) (regular hours of operation)
April 12 - Easter Sunday: Closed.
April 13 - Easter Monday: 6:00AM to 6:00PM PST (GMT -8) (regular hours of operation)

Technical Service:
Closed April 10-12 (Will re-open Monday, April 13 at 10:00AM PST)

All of our hours list here.

New with Band-in-a-Box® 2020 - MultiRiffs!

This feature was initially offered with the VST DAW Plugin, and now it's available directly in Band-in-a-Box®! MultiRiffs allows you to quickly generate 7 variations of either a portion of the track (which would generate 7 variations of "Riffs" of a four-bar guitar solo), or the whole song with 7 variations that are generated to play different material at all times.

Read all about this feature here, or check out our New Features Video (46:00) to see it in action!

Interview: Aaron Short & PG Music's Tobin!

Check out Aaron Short's LIVE interview with PG Music's Tobin!
Click here to watch.

This was recorded LIVE at 1pm PST, April 8, 2020.

#TipTuesday - The Band-in-a-Box® 2020 Feature Browser

Don't forget about the new Feature Browser added to Band-in-a-Box® 2020 for Mac! (and Windows)

This feature is GREAT to help you locate a feature within the program!

How does it work? Access this feature by clicking on the [?] button on the main screen of the program or pressing the / Enter keys on the Chord Sheet. This dialog lists many features of the program and allows you to browse them, find the feature by text filter, read descriptions about the feature, find how to launch the feature, access to the online information or video about the feature, and do more.

Examples of a few situations where this feature is helpful:
-You know about a feature but don't know how to find it. Just type a part of the feature name and you'll see the hotkeys, menu, and toolbar info on how to launch it. For example, if you want to launch the Chord Builder but don’t know how to do it, type "builder" in the text filter, and you will quickly find the Chord Builder.
-You are exploring available features for Band-in-a-Box. For example, if you are a guitar player, type the word "guitar" and you'll see what's available.
-You prefer "one-stop-shopping" and would like to launch features from the same dialog.
-You are learning the program and like to browse or watch videos about topics you're interested in.
-You can't remember hotkeys and want to review them.

Read more about this new feature here, or watch the video.

Don't Wait to Start with Band-in-a-Box® 2020 for Mac - Download Now!

Want to get started with the newest Band-in-a-Box® 2020 for Mac right away?

Order now and start downloading Band-in-a-Box® 2020 right away!

Place your order before April and up to 50% off of your upgrade! You'll also receive a Free Bonus PAK full of amazing Add-ons, which you can upgrade to the 49-PAK for just $49 and add even more Add-ons (including 40 Unreleased RealTracks)!

Check out our Band-in-a-Box® 2020 for Mac packages page for all the purchase options available.

Having your order shipped? Your PG Music Inc. online account will list your purchase under "My Products" - you can download while you wait!

Band-in-a-Box® for Mac Patch Updates Ready! (2019 & 2020)

We've JUST released FREE Updates for existing Band-in-a-Box® for Mac 2019 and 2020 program users!

Band-in-a-Box® 2020 Update - Build 407
Band-in-a-Box® 2019 Update - Build 323

What do these include?

Summary of changes for Band-in-a-Box® 2020 Update - Build 407: (get it here)
Fixed: RealDrums Quick List was empty if launched from main toolbar.
Improved: Bootup time is faster.
Fixed: It is not possible to type ^ (caret symbol for pushes) in chordsheet if using an Italian keyboard layout.
Fixed: Opening songs from older versions might misinterpret song title as ?.
Fixed: Buttons in Custom toolbar are not draggable.
Fixed: The time signature button on the main toolbar did not do anything.
Fixed: A maximum of 1990 MIDI events are loaded from a song file into the Melody or Soloist track.
Fixed: RealDrums Quick List menu item did not do anything.
Fixed: Find a Sub for RealDrums menu item did not do anything.
Fixed: Various problems with localized versions.
Fixed: Some style demos for the newest RealTracks would not play.
Fixed: Song title will be changed to ? when re-saving if it previously contained international characters like é or ©.

DAW Plugin 2.5.18
Fixed: "Open Recent" opened file chooser dialog
Fixed: Unfold feature not working with some songs
Fixed: Choruses not resetting when playback is stopped in DAW
Fixed: Chord superscripts
Fixed: Clicking zoom many times will crash standalone plugin
Fixed: Undo removes all chords after opening a song
Fixed: Buzzing sound in Studio One
Fixed: Plugin determining chord accidentals now matches main program
Fixed: Removed alert menu when sync playing tracks that are not up-to-date (generated).
Fixed: Cancelling generate made song lose "dirty" state
Fixed: All selected tracks should drag from the plugin
Fixed: Shortcut file feature not working always working. Support was also added for pgshortc.txt files
Fixed: Double clicking grey area in chord sheet started playback
Fixed: Bar highlighting skipped last chorus when the start bar is greater than 1
Fixed: Right-click on bar should first launch popup menu
Fixed: Double clicking anywhere on a track should open its picker
Added: About to File Menu
Added: "year" to plugin name
Fixed: remove sync tempo button if already synced
Fixed: improve 2 finger scroll (too fast)

Summary of changes for Band-in-a-Box® 2019 Update - Build 323: (get it here)
Fixed: Bootup time is faster.
Fixed: It is not possible to type ^ (caret symbol for pushes) in chordsheet if using an Italian keyboard layout.
Fixed: Opening songs from older versions might misinterpret song title as ?.
Fixed: The time signature button on the main toolbar did not do anything.
Fixed: A maximum of 1990 MIDI events are loaded from a song file into the Melody or Soloist track.
Fixed: Various problems with localized versions.

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