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RealBand
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Joined: May 2020
Posts: 7
Newbie
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OP
Newbie
Joined: May 2020
Posts: 7 |
Hi, I recently downloaded BIB with RB 2020 Pro version. Loved these programs and was excited to upgrade with the 2020 MegaPack.
Since installing the MegaPak over the Pro version, RealBand stutters, glitches, and crashes. I emailed tech support and got one response telling me to give admin privileges to the program ... had NO effect... did not correct the problem. I'm a trumpet player and cannot even record a trumpet duet with myself (and NO realtracks) because of the timing/delay issues with RealBand. The playback does not even follow the click track used for recording.
RealBand does not like something that came in with the MegaPak "upgrade" (at this point more of a "downgrade")
Still hoping to get the program back to a reasonable performance level. Is RealBand a fully realized/supported program? ... or just a throw-in along with BIB? Should I be looking for a different more mature DAW program?
I am a new user, but I was a SW engineer for 24 years so not new to debugging ... Am I missing something? Has anyone here dealt with similar problems? What did you do to correct them.
BTW, using a Lenovo Yoga laptop with 12G ram 120G of free HD space and an Intel i7 processor with a Focusrite 2i2 ASIO interface.
Thanks, -Charlie
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RealBand
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Joined: May 2002
Posts: 6,974
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,974 |
Hi,
The only difference between the Pro and MegaPAK versions of Band-in-a-Box is the amount of content that you get - RealTracks, Styles, Drums. It's certainly possible that the installer you downloaded more recently installed a newer build of RealBand then one downloaded earlier in the year, so that could be a reason for a difference you observe. I think that's unlikely to have caused the problem by itself, something else has probably changed. Take a look at your audio driver setup in RealBand - are you using ASIO, MME, or Windows Audio (WAS)? Does the issue happen when you are running multiple audio /DAW programs at the same time?
Andrew PG Music Inc.
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RealBand
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Joined: May 2000
Posts: 21,641
Veteran
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Veteran
Joined: May 2000
Posts: 21,641 |
I agree with Andrew, it's more likely something else changed. I see you are using the Focusrite 2i2 interface (which should be using the native Focusrite ASIO drivers) .. did this new install change the Audio driver that RB is using to something unexpected?
Like Andrew said, checking the Audio Drivers being used is the most likely way to find the source of the problem. The click path is Options - Preferences - Audio tab - Drivers button Is the expected device selected?
Make your sound your own! .. I do not work here, but the benefits are still awesome
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RealBand
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Joined: May 2020
Posts: 7
Newbie
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OP
Newbie
Joined: May 2020
Posts: 7 |
Hi, Thanks for the response.
The two versions were only a week apart. I was so impressed with the Pro version that I immediately upgraded (big mistake).
I did install JamKazam around the same time ... you think that could have screwed something up?
I'm using a Focusrite 2i2 USB audio interface.
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RealBand
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Joined: May 2020
Posts: 7
Newbie
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OP
Newbie
Joined: May 2020
Posts: 7 |
Hi,
Yes, the Focusrite USB ASIO drivers are selected for input and output.
I did install JamKazam around the same time ... you think that could have screwed something up?
I am holding out hope that this is something simple, but the program crashed twice while I was trying to adjust the MIDI delay/latency settings as suggested by the support guys tonight.
I'm going to hit it again tomorrow. Still excited about this software, but I'm starting to feel like their "Beta" site.
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RealBand
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Joined: Dec 2013
Posts: 2,732
Veteran
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Veteran
Joined: Dec 2013
Posts: 2,732 |
How about the install locations? BIAB likes to reside in C:\BB and Realband in C:\Realband. Is there a chance maybe it did not get installed in those directories from one install to the upgrade install?
You could also try a Factory Reset in Realband by going to Options-->Reset to default settings in the menu.
Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics. PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
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RealBand
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Joined: May 2000
Posts: 21,641
Veteran
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Veteran
Joined: May 2000
Posts: 21,641 |
Also, you did mention that you 'did install JamKazam around the same time'.. Your gut may be telling you that's the issue.
Maybe it is causing an ASIO clash, or trying to take control of the ASIO driver randomly. Could be a setting in Jamkazam ..
Sometimes certain programs 'don't play nice with others' when it comes to ASIO How hard would it be to uninstall JamKazam (and reboot the computer !important) and see if that's the issue? You may be asking on the wrong forum if that app is the culprit.
I'd certainly test that theory here. If it is the problem, maybe there is an option to control how it handles something.
Make your sound your own! .. I do not work here, but the benefits are still awesome
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
Paket | Was ist Neu
Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
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