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RealBand
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Joined: Jun 2020
Posts: 16
Enthusiast
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OP
Enthusiast
Joined: Jun 2020
Posts: 16 |
Hi I have ULTRA , HAD IT 6 Months now, constant yellow error mssgs, [ sample rate differ]
followed steps , only had to change one thing , in fact no options to change any of the other even available, REALBAND just repeatedly crashes, no drums , missing styles that wont audition, crash and locked out ctl/ alt dlete..............
Today im actually done with it and the very poor support from PG. IT SHOULD,NT BE THIS WAY !
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RealBand
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Joined: May 2002
Posts: 7,411
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,411 |
Hello,
A yellow message about sample rates would at bootup would typically be notifying you that the input and output sample rates are different, so recording will not work. You can review the text of the message by going to help | Show log of messages. You can fix this problem by following the advice in the message.
Style not found messages are typically caused by not selecting the correct folder locations for Band-in-a-Box, RealTracks, and RealDrums. To fix this, review folder locations in the Preferences --> Song Generation --> Paths... Also, click Rebuild in the StylePicker. If you have the UltraPAK on an external drive, make sure that you have the correct drive letter specified.
Andrew
PG Music Inc.
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RealBand
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Joined: Oct 2017
Posts: 745
Journeyman
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Journeyman
Joined: Oct 2017
Posts: 745 |
Andrew, thanks for the information. Sometimes I do not get the bottom of the message and it is gone. Glad to know where I can find it, if necessary.
...Deb
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RealBand
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Joined: Sep 2001
Posts: 2,109
Veteran
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Veteran
Joined: Sep 2001
Posts: 2,109 |
sorry to hear you are having problems. did you install everything to the default locations?
i've never used a version on an external hard drive, just downloaded and installed to the default locations.
you shouldn't be having this trouble if everything was downloaded to the default locations.
the sample rates - when i got it - was due to my windows sound set up not matching BIAB's so i fixed it by changing the default windows sound playback to the 16 bit 44.1 setting
if you bought direct from PG and you've had these problems right from the start, if you didn't buy on a separate hard drive, your installation files will be in your account at PG.. maybe a complete fresh installation using default settings would be a last resort
Last edited by Bob Calver; 06/16/20 10:46 AM.
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RealBand
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Joined: May 2002
Posts: 7,411
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,411 |
To expand on this: It is common when using Windows Audio (WASAPI) to see a message that "input and output devices are set to different sample rates". This is a message informing you that for audio recording to work, you will need to set your input and output devices to the same sample rate. This is done in the Windows control panel. For example: Here we can see that Windows Audio is selected as the audio driver format:  In the Windows control panel - sound settings, locate the input and output devices in turn and view Properties -> advanced settings:   Here you can see that the playback (output) sample rate is 44.1 khz, and the recording (input) sample rate is 48 khz. This is the source of the problem. Matching the sample rates will solve it and allow you to record audio. 
Andrew
PG Music Inc.
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RealBand
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Joined: Dec 2006
Posts: 1,586
Expert
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Expert
Joined: Dec 2006
Posts: 1,586 |
Thanks. Useful to know. I get the message if I plug in my USB mic / headphones to do work for school as it seems to change the sample rate. Once I unplug it, the audio unit seems to put it back again.
Last edited by lambada; 07/01/20 02:58 PM.
Windows 10 Home 20H2 Build 19042.487
BIAB 2021 (Build 818)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
Zoom UAC-2 (USB 3 interface-built in midi)
VoiceLive 3 Extreme, Sputnik Valve Condenser Mic
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support
Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.
Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support
Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins
Join the conversation on our forum.
Band-in-a-Box 2025 for Mac Videos
With the release of Band-in-a-Box® 2025 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll also keep this forum post updated so you can easily find all the latest videos in one convenient spot.
From overviews of new features and walkthroughs of the 202 new RealTracks, to highlights of XPro Styles PAK 8, Xtra Styles PAKs 18, the 2025 49-PAK, and in-depth tutorials — you’ll find everything you need to explore what’s new in Band-in-a-Box® 2025.
Reference this forum post for One-Stop Shopping of our Band-in-a-Box® 2025 Mac Videos — we’ll be adding more videos as they’re released!
Band-in-a-Box 2025 for Mac is Here!
Band-in-a-Box® 2025 for Mac is here, packed with major new features and an incredible collection of available new content! This includes 202 RealTracks (in Sets 449-467), plus 20 bonus Unreleased RealTracks in the 2025 49-PAK. There are new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 4, two new sets of “RealDrums Stems,” XPro Styles PAK 8, Xtra Styles PAK 19, and more!
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2025 Free Bonus PAK & 49-PAK Add-ons
We've packed our Free Bonus PAK & 49-PAK with some incredible Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box® for Mac 2025 packages, but for even more Add-ons (including 20 Unreleased RealTracks!) upgrade to the 2025 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.
If you have any questions, feel free to connect with us directly—we’re here to help!
Band-in-a-Box 2025 Italian Version is Here!
Cari amici
È stata aggerate la versione in Italiano del programma più amato dagli appassionati di musica, il nostro Band-in-a-Box.
Questo è il link alla nuova versione 2025.
Di seguito i link per scaricare il pacchetti di lingua italiana aggiornati per Band-in-a-Box e RealBand, anche per chi avesse già comprato la nuova versione in inglese.
Band-in-a-Box 2025 - Italiano
RealBand 2025 - Italiano
Band-in-a-Box 2025 French Version is Here!
Bonjour à tous,
Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music
Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:
BIAB 2025 - francisation
RealBand 2025 - francisation
Voilà, enjoy!
Band-in-a-Box 2025 German Version is Here!
Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!
Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.
Stay up to date—get the latest update now!
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