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#613511 - 09/03/20 07:43 AM
[Recording, Mixing, Performance and Production]
Audio Issues Windows 10
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Registered: 07/13/17
Posts: 181
Loc: West Virginia
Apprentice
Registered: 07/13/17
Posts: 181
Loc: West Virginia
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Hello fellow recordists! I recently had victory over frustratingly intermittent audio drops with a Windows 10 64-bit PC (Dell 8930). Thanks to the kind and knowledgeable folks here, on the SOS forum, and others, I compiled a list of possible conflicts that I thought might be helpful to those experiencing similar issues. In my case, I was using a Focusrite Scarlett 2i2 and Mixcraft Pro Studio 9, plus BIAB/RealBand. In the end, however, the problems lay squarely with Windows settings and Dell's contributions. Unfortunately, I can't say exactly what finally fixed it, but there were cumulative improvements along the way. Here then, is my list of suggestions.
• Be sure that you PC’s BIOS and OS are up to date
• Check in Device Manager, that devices have current drivers. You may find System Firmware, Network Adapters, etc. could be updated
• Windows’ generic HD audio driver is superior to the Realtek driver for WAVE or WaveRT
• For ASIO audio interfaces, plug directly into a USB port, not a powered hub. If a USB 2.0 device, plug it into a 2.0 port (best to avoid 3.0). Be sure your USB cable is healthy
• Set audio to 44.1K 24-bit
• A 256 samples buffer size should suffice on modern PCs for recording and initial mixing. Increase to 512 MB towards mixdown if needed
• Be sure your DAW settings match your interface’s and Windows’ settings
• Use a High-Performance power scheme, being sure that no drive(s) in use can sleep or compress
• In Device Manager, be sure that no USB port can sleep
• Uncheck ‘Allow applications to take exclusive control of this device’ anywhere it appears (Properties)
• Consider disabling unused audio devices (i.e. audio on graphics cards [NVIDIA, Intel])
• Consider disabling any used GPUs (graphics cards [e.g. if you have more than one card for gaming])
• Remove or disable your PC manufacturer’s ‘bloatware.’ While a diagnostic might be useful at times, they can negatively impact a recordist. Classic suspects are Dell’s SupportAssist and SupportAssist Remediation services, which can be disabled in the Task Manager
• In Task Manager, limit the apps that start up automatically. If you don’t need them at startup/reboot, set them so that they must be opened manually when needed
• Known resource ‘hogs’ include Skype, and NVIDIA GPUs
• Many recordists will disable their network adapter and antivirus while recording/mixing
• Install LatencyMon (LatMon) from Resplendence to check your system’s latency: dxgkrnl.sys, Wdf01000.sys, msmpeng.exe, and nvlddmkm.sys are drivers commonly called-out by LatMon as problematic
_________________________
Best, Warren
Warren A. Keller- Woodwindist, Writer, Singer
"I have my ship and all her flags are a-flyin'
She is all that I have left and music is her name"
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#613513 - 09/03/20 07:52 AM
[Recording, Mixing, Performance and Production]
Re: Audio Issues Windows 10
[Re: Warren Keller]
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Registered: 07/12/00
Posts: 20794
Loc: Hudson Valley & Lake George NY
Veteran
Registered: 07/12/00
Posts: 20794
Loc: Hudson Valley & Lake George NY
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This is good. A suggested clarification for this: plug directly into a USB port is, plug directly into a USB port (use a port on the back of the computer if you have a desktop)
_________________________
BIAB 2021 Win Audiophile & 2020 Mac UltraPak. Software: Studio One 5, Adobe Audition CC, Notion 6; Win 10 64 Pro. Hardware: custom i7 16 Gb; Roland Integra-7, Presonus Studio 192, Behringer X-Touch, Adam sub & monitors.
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#613745 - 09/04/20 10:37 PM
[Recording, Mixing, Performance and Production]
Re: Audio Issues Windows 10
[Re: Warren Keller]
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Registered: 12/18/06
Posts: 1467
Loc: Hong Kong
Expert
Registered: 12/18/06
Posts: 1467
Loc: Hong Kong
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Good points. I've had issues with using USB ports at the front of my PCs.
_________________________
Windows 10 Home 20H2 Build 19042.487
BIAB 2020 (Build 730)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
Zoom UAC-2 (USB 3 interface-built in midi)
VoiceLive 3 Extreme, Sputnik Valve Condenser Mic
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#613767 - 09/05/20 05:12 AM
[Recording, Mixing, Performance and Production]
Re: Audio Issues Windows 10
[Re: Warren Keller]
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Registered: 12/06/11
Posts: 1492
Loc: Lake Keowee, South Carolina
Expert
Registered: 12/06/11
Posts: 1492
Loc: Lake Keowee, South Carolina
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This is the one that caught my eye: • Uncheck ‘Allow applications to take exclusive control of this device’ anywhere it appears (Properties)
I've read conflicting reports about this. Anybody have an insight into this setting?
Jeff
_________________________
Win10, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2020, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive Touch, Kontakt 5.8, SampleTank 4.10
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#613787 - 09/05/20 06:54 AM
[Recording, Mixing, Performance and Production]
Re: Audio Issues Windows 10
[Re: Warren Keller]
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Registered: 07/12/00
Posts: 20794
Loc: Hudson Valley & Lake George NY
Veteran
Registered: 07/12/00
Posts: 20794
Loc: Hudson Valley & Lake George NY
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I do not allow any applications to take exclusive control of a device. So far, that has not caused a problem.
_________________________
BIAB 2021 Win Audiophile & 2020 Mac UltraPak. Software: Studio One 5, Adobe Audition CC, Notion 6; Win 10 64 Pro. Hardware: custom i7 16 Gb; Roland Integra-7, Presonus Studio 192, Behringer X-Touch, Adam sub & monitors.
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#614497 - 09/10/20 03:04 PM
[Recording, Mixing, Performance and Production]
Re: Audio Issues Windows 10
[Re: Warren Keller]
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Registered: 05/19/20
Posts: 207
PG Music Staff
Registered: 05/19/20
Posts: 207
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We generally recommend not to allow applications to take exclusive control of a device - often this is the fix for audio issues in Windows 10.
_________________________
I work here
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#614503 - 09/10/20 04:31 PM
[Recording, Mixing, Performance and Production]
Re: Audio Issues Windows 10
[Re: Warren Keller]
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Registered: 07/12/00
Posts: 20794
Loc: Hudson Valley & Lake George NY
Veteran
Registered: 07/12/00
Posts: 20794
Loc: Hudson Valley & Lake George NY
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Simon, welcome to the forum. Thanks for confirming.
_________________________
BIAB 2021 Win Audiophile & 2020 Mac UltraPak. Software: Studio One 5, Adobe Audition CC, Notion 6; Win 10 64 Pro. Hardware: custom i7 16 Gb; Roland Integra-7, Presonus Studio 192, Behringer X-Touch, Adam sub & monitors.
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#614539 - 09/11/20 02:06 AM
[Recording, Mixing, Performance and Production]
Re: Audio Issues Windows 10
[Re: Simon - PG Music]
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Registered: 12/06/11
Posts: 1492
Loc: Lake Keowee, South Carolina
Expert
Registered: 12/06/11
Posts: 1492
Loc: Lake Keowee, South Carolina
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Yes, thanks Simon. Appreciate your help and insight into this issue.
Jeff
_________________________
Win10, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2020, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive Touch, Kontakt 5.8, SampleTank 4.10
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