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Recording, Mixing, Performance and Production
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Joined: Jul 2017
Posts: 201
Apprentice
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OP
Apprentice
Joined: Jul 2017
Posts: 201 |
Hello fellow recordists! I recently had victory over frustratingly intermittent audio drops with a Windows 10 64-bit PC (Dell 8930). Thanks to the kind and knowledgeable folks here, on the SOS forum, and others, I compiled a list of possible conflicts that I thought might be helpful to those experiencing similar issues. In my case, I was using a Focusrite Scarlett 2i2 and Mixcraft Pro Studio 9, plus BIAB/RealBand. In the end, however, the problems lay squarely with Windows settings and Dell's contributions. Unfortunately, I can't say exactly what finally fixed it, but there were cumulative improvements along the way. Here then, is my list of suggestions.
• Be sure that you PC’s BIOS and OS are up to date
• Check in Device Manager, that devices have current drivers. You may find System Firmware, Network Adapters, etc. could be updated
• Windows’ generic HD audio driver is superior to the Realtek driver for WAVE or WaveRT
• For ASIO audio interfaces, plug directly into a USB port, not a powered hub. If a USB 2.0 device, plug it into a 2.0 port (best to avoid 3.0). Be sure your USB cable is healthy
• Set audio to 44.1K 24-bit
• A 256 samples buffer size should suffice on modern PCs for recording and initial mixing. Increase to 512 MB towards mixdown if needed
• Be sure your DAW settings match your interface’s and Windows’ settings
• Use a High-Performance power scheme, being sure that no drive(s) in use can sleep or compress • In Device Manager, be sure that no USB port can sleep
• Uncheck ‘Allow applications to take exclusive control of this device’ anywhere it appears (Properties)
• Consider disabling unused audio devices (i.e. audio on graphics cards [NVIDIA, Intel])
• Consider disabling any used GPUs (graphics cards [e.g. if you have more than one card for gaming])
• Remove or disable your PC manufacturer’s ‘bloatware.’ While a diagnostic might be useful at times, they can negatively impact a recordist. Classic suspects are Dell’s SupportAssist and SupportAssist Remediation services, which can be disabled in the Task Manager
• In Task Manager, limit the apps that start up automatically. If you don’t need them at startup/reboot, set them so that they must be opened manually when needed
• Known resource ‘hogs’ include Skype, and NVIDIA GPUs
• Many recordists will disable their network adapter and antivirus while recording/mixing
• Install LatencyMon (LatMon) from Resplendence to check your system’s latency: dxgkrnl.sys, Wdf01000.sys, msmpeng.exe, and nvlddmkm.sys are drivers commonly called-out by LatMon as problematic
Best, Warren
Warren A. Keller- Woodwindist/Producer Spontaneous Groovin' Combustion Tune 9 Music- SESAC
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Recording, Mixing, Performance and Production
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Joined: Jul 2000
Posts: 25,871
Veteran
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Veteran
Joined: Jul 2000
Posts: 25,871 |
This is good. A suggested clarification for this: plug directly into a USB port is, plug directly into a USB port (use a port on the back of the computer if you have a desktop)
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Recording, Mixing, Performance and Production
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Joined: Dec 2006
Posts: 1,574
Expert
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Expert
Joined: Dec 2006
Posts: 1,574 |
Good points. I've had issues with using USB ports at the front of my PCs.
Windows 10 Home 20H2 Build 19042.487 BIAB 2021 (Build 818) Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor Zoom UAC-2 (USB 3 interface-built in midi) VoiceLive 3 Extreme, Sputnik Valve Condenser Mic
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Recording, Mixing, Performance and Production
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Joined: Dec 2011
Posts: 2,367
Veteran
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Veteran
Joined: Dec 2011
Posts: 2,367 |
This is the one that caught my eye: • Uncheck ‘Allow applications to take exclusive control of this device’ anywhere it appears (Properties)
I've read conflicting reports about this. Anybody have an insight into this setting?
Jeff
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2024, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Recording, Mixing, Performance and Production
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Joined: Jul 2000
Posts: 25,871
Veteran
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Veteran
Joined: Jul 2000
Posts: 25,871 |
I do not allow any applications to take exclusive control of a device. So far, that has not caused a problem.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Recording, Mixing, Performance and Production
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Joined: May 2020
Posts: 1,629
PG Music Staff
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PG Music Staff
Joined: May 2020
Posts: 1,629 |
We generally recommend not to allow applications to take exclusive control of a device - often this is the fix for audio issues in Windows 10.
I work here
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Recording, Mixing, Performance and Production
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Joined: Jul 2000
Posts: 25,871
Veteran
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Veteran
Joined: Jul 2000
Posts: 25,871 |
Simon, welcome to the forum. Thanks for confirming.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Recording, Mixing, Performance and Production
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Joined: Dec 2011
Posts: 2,367
Veteran
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Veteran
Joined: Dec 2011
Posts: 2,367 |
Yes, thanks Simon. Appreciate your help and insight into this issue.
Jeff
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2024, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
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Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
Paket | Was ist Neu
Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
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