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mysterious yellow box on start up #615680 09/19/20 12:01 AM RealBand
Joined: Sep 2001 Posts: 2,108 Essex England Bob Calver OP Veteran
OP Bob Calver Veteran Joined: Sep 2001 Posts: 2,108 Essex England	in the past few days, whenever i start RB a yellow box appears top right saying 3.1.11. that's all. it disappears after a couple of seconds. its not a problem i'm just curious. anyone know what it is?

Re: mysterious yellow box on start up Bob Calver #616131 09/22/20 08:16 AM RealBand
Joined: May 2020 Posts: 2,643 Victoria, BC Simon - PG Music Product Manager
Simon - PG Music Product Manager Joined: May 2020 Posts: 2,643 Victoria, BC	Hi Bob, could you send us a screenshot of the error? You can attach it to the forum post if you go to the Full Reply Screen and use the File Manager. To take a screenshot in Windows, you can press the Printscreen button then paste the screenshot into an email. Alternately, you can hold the Windows key and press Printscreen, which will save the screenshot as an image in your Pictures\Screenshots folder, or press Alt-Windows-Printscreen which will capture only the current window to Videos\Captures. I work here

Re: mysterious yellow box on start up Bob Calver #616143 09/22/20 10:37 AM RealBand
Joined: Dec 2013 Posts: 2,732 St. Louis, MO. USA sslechta Veteran
sslechta Veteran Joined: Dec 2013 Posts: 2,732 St. Louis, MO. USA	Not sure if this log is still valid in newer versions of Realband but you could check C:\Realband\RBERROR.LOG. The error may be listed in there. Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics. PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory

Re: mysterious yellow box on start up sslechta #616151 09/22/20 11:54 AM RealBand
Joined: May 2000 Posts: 22,157 Mi., USA rharv Veteran
rharv Veteran Joined: May 2000 Posts: 22,157 Mi., USA	Flash Message log is easily accessed here - Attached Files (Click to download or enlarge) (Only available when you are logged in) FlashMessageLog.jpg (22.36 KB, 139 downloads) I do not work here, but the benefits are still awesome Make your sound your own!

Re: mysterious yellow box on start up Bob Calver #616347 09/23/20 10:08 PM RealBand
Joined: Sep 2001 Posts: 2,108 Essex England Bob Calver OP Veteran
OP Bob Calver Veteran Joined: Sep 2001 Posts: 2,108 Essex England	screenshot attached. its not a problem. RB works fine and the message disappears after a few seconds. i'm just curious. Attached Files (Click to download or enlarge) (Only available when you are logged in) Screenshot 2020-09-24 09.01.03.png (382.43 KB, 124 downloads)

Re: mysterious yellow box on start up Bob Calver #616398 09/24/20 06:21 AM RealBand
Joined: May 2020 Posts: 2,643 Victoria, BC Simon - PG Music Product Manager
Simon - PG Music Product Manager Joined: May 2020 Posts: 2,643 Victoria, BC	From your account, you should have RealBand 2020, is that what you're running here? Can you confirm that you're on the most up-to-date build for 2020 (build 5) by installing the update from here: https://www.pgmusic.com/support.realband.htm#2020_5 I work here

Re: mysterious yellow box on start up Bob Calver #616411 09/24/20 07:50 AM RealBand
Joined: Oct 2017 Posts: 745 Ohio DebMurphy Journeyman
DebMurphy Journeyman Joined: Oct 2017 Posts: 745 Ohio	I may be mudding the waters here, but I had the same message appear once. It never happened again. RB 2020 (5) ...Deb

Re: mysterious yellow box on start up Bob Calver #616458 09/24/20 11:37 AM RealBand
Joined: Sep 2001 Posts: 2,108 Essex England Bob Calver OP Veteran
OP Bob Calver Veteran Joined: Sep 2001 Posts: 2,108 Essex England	yes latest version with latest patch - the program runs fine and the box doesn't bother me but i'm simply curious!

Re: mysterious yellow box on start up Bob Calver #618951 10/13/20 10:52 AM RealBand
Joined: Sep 2001 Posts: 2,108 Essex England Bob Calver OP Veteran
OP Bob Calver Veteran Joined: Sep 2001 Posts: 2,108 Essex England	so no one has an idea about my mysterious yellow box? makes me feel less of a numpty if everyone else is puzzled too! Last edited by Bob Calver; 10/13/20 10:52 AM.

Re: mysterious yellow box on start up Bob Calver #619053 10/14/20 08:10 AM RealBand
Joined: Dec 2013 Posts: 2,732 St. Louis, MO. USA sslechta Veteran
sslechta Veteran Joined: Dec 2013 Posts: 2,732 St. Louis, MO. USA	I didn't see you respond to see if you checked Rharv's post and looked at the actual log files to see if there was additional info besides the "3.1.11" text. Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics. PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory

Re: mysterious yellow box on start up Bob Calver #619186 10/15/20 10:23 AM RealBand
Joined: Sep 2001 Posts: 2,108 Essex England Bob Calver OP Veteran
OP Bob Calver Veteran Joined: Sep 2001 Posts: 2,108 Essex England	sorry - i'll look up the log file. it seemed so minor that i thought there wouldn't be a log. i'll check.

Re: mysterious yellow box on start up Bob Calver #619189 10/15/20 10:35 AM RealBand
Joined: Sep 2001 Posts: 2,108 Essex England Bob Calver OP Veteran
OP Bob Calver Veteran Joined: Sep 2001 Posts: 2,108 Essex England	here it is - all it seems to do is note that RB is starting up i ran RB twice as the first time i go the no midi chords message but then realised RB always wakes up blank anyway but the midi message was a file i opened earlier. RB seems to announce its starting! - 3.1.11 [RealBand 2020.5.0, 15/10/2020 21:28:16] ** New Session started at : 15/10/2020 21:28:16 [RealBand 2020.5.0] - Running Windows Notepad.exe to display file C:\RealBand\data\FlashMessageLog.txt [RealBand 2020.5.0, 15/10/2020 21:27:23] - 3.1.11 [RealBand 2020.5.0, 15/10/2020 21:27:05] ** New Session started at : 15/10/2020 21:27:05 [RealBand 2020.5.0] - 3.1.11 [RealBand 2020.5.0, 15/10/2020 17:07:30] - MIDI file contained no chord symbols.

Re: mysterious yellow box on start up Bob Calver #619194 10/15/20 11:03 AM RealBand
Joined: May 2020 Posts: 2,643 Victoria, BC Simon - PG Music Product Manager
Simon - PG Music Product Manager Joined: May 2020 Posts: 2,643 Victoria, BC	Yes, please see if there's more info in the log. As far as I could find, the number seems to refer to Elastique, but we've never seen it pop up every time like this. Perhaps a reset to default settings could get it to go away? I work here

Re: mysterious yellow box on start up Bob Calver #619256 10/15/20 11:14 PM RealBand
Joined: Sep 2001 Posts: 2,108 Essex England Bob Calver OP Veteran
OP Bob Calver Veteran Joined: Sep 2001 Posts: 2,108 Essex England	i'll be upgrading to 2021 anyway soon so that may make it disappear. its not a problem as i said i was just curious. the flash log was complete for the day in question and as it referred to the 3.1.11 and little else i think that's the end of the usefulness of the logs. thanks to everyone - especially Simon - for the interest

Re: mysterious yellow box on start up Bob Calver #619330 10/16/20 11:06 AM RealBand
Joined: May 2020 Posts: 2,643 Victoria, BC Simon - PG Music Product Manager
Simon - PG Music Product Manager Joined: May 2020 Posts: 2,643 Victoria, BC	You're welcome Bob! Shame that log file didn't have anything interesting in it. I work here

Re: mysterious yellow box on start up sslechta #624748 11/24/20 10:26 AM RealBand
E eddie1261 Unregistered
eddie1261 Unregistered E	Originally Posted By: sslechta Not sure if this log is still valid in newer versions of Realband but you could check C:\Realband\RBERROR.LOG. The error may be listed in there. Doesn't sound like it's actually an error, Steve. At least he knows the version of that yellow box is 3.1.11!!

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