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#623714 - 11/18/20 08:23 AM [Help! Tech S.O.S (Off topic)] Styles not found!
Registered: 09/19/19
Posts: 5
jbtaj Offline
Newbie

Registered: 09/19/19
Posts: 5
Help please, I have UltraPack installed, in the style folder there are 7,603 styles, but in the Stylepicker I only have 5,733. Run the rebuild fast/low but no more styles found.

What could be going on?

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#623718 - 11/18/20 08:41 AM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: jbtaj]
Registered: 10/28/08
Posts: 211
Loc: Florida
etcjoe Offline
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Registered: 10/28/08
Posts: 211
Loc: Florida
Check to make sure you are not filtering for any styles. I sometimes forget that I have only a certain group of styles showing like 4:4 or 3:4 timing etc.
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#623832 - 11/19/20 04:05 AM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: etcjoe]
Registered: 06/05/12
Posts: 13226
Loc: Melbourne, Australia
VideoTrack Offline
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Registered: 06/05/12
Posts: 13226
Loc: Melbourne, Australia
Yes, press the Clear button first, and see if that makes a difference.
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#623845 - 11/19/20 05:39 AM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: jbtaj]
Registered: 01/15/01
Posts: 612
Loc: Springfield, MO
jcland Offline
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Registered: 01/15/01
Posts: 612
Loc: Springfield, MO
Also go to Help, What Add-ins Do I Have and see if you are missing any that should have been included in the UltraPak.

I have used BIAB since the inception eon's ago and in my collection I have 13,012 files with the .STY extension in my styles directory but I only show 9,307 in StylePicker. That is quite a few missing styles in StylePicker and I have never figuured it out.

One day I'll export the list as a text file and then compare what I have with the list that StylePiker shows and then try and load some of the missing styles to see what happens.

As it stands I have 3,705 styles on the hardrive that are not showing up in StylePicker even have doing a slow rebuild numerous times.

This is an old problem that has never been resovled by PGMUSIC
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#623922 - 11/19/20 12:59 PM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: jbtaj]
Registered: 12/20/00
Posts: 12176
Loc: Pensacola, Florida
jford Online   content
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Registered: 12/20/00
Posts: 12176
Loc: Pensacola, Florida
Some of the STY files are substyles files (part markers C/D, E/F, etc) which aren't listed in StylePicker as standalone styles, so StylePicker will always have fewer entries than the number of STY files.

My computer has 10,028 STY files in the BB\Styles folder. StylePicker shows 9,690, leaving 338 unaccounted for. Of those, there are 154 substyles files (they're the ones that end in a "+" in the filename. That leaves 184 not accounted for. I have a bunch I've downloaded from the web over the years,so it is possible some of them might be corrupt or unreadable.
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#623946 - 11/19/20 02:32 PM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: jbtaj]
Registered: 09/19/19
Posts: 5
jbtaj Offline
Newbie

Registered: 09/19/19
Posts: 5
thank you all for your valuable feedback!

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#625764 - 11/27/20 06:21 PM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: jbtaj]
Registered: 03/10/20
Posts: 28
Loc: California
axlchang Offline
Enthusiast

Registered: 03/10/20
Posts: 28
Loc: California
So problem happened to me. I'm 2020 UltraPak, user, Mac.

On Styles Charts, there is an option of

Other - "show all styles that are found/not found" - "show all styles including n/a styles"

by choosing this option, I should have 7,642 styles, however, only 5,272 styles are available.

For the "not available" styles, I'm able to listen to the demo, that means the .m4a file exist. For example, I'm gonna use "-500 WATT" which is perfect for "Mary has a little lamb" of SRV, but when I click "OK" to use, 3 out of 4 tracks are not available but the drums track.

So anyone inside or outside PG can tell me what had happened? I even reinstall the relative sets, that didn't work. I don't know where have the disappeared tracks gone... Need help, thank you in advance.
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#625832 - 11/28/20 02:11 AM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: jbtaj]
Registered: 10/03/17
Posts: 493
Loc: Ohio
DSM Offline
Journeyman

Registered: 10/03/17
Posts: 493
Loc: Ohio
I am not a mac user but there should be a button for rebuilding the styles. Use the slow rebuild and see if it helps.

...Deb

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#625837 - 11/28/20 03:10 AM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: axlchang]
Registered: 06/05/12
Posts: 13226
Loc: Melbourne, Australia
VideoTrack Offline
Veteran

Registered: 06/05/12
Posts: 13226
Loc: Melbourne, Australia
Also, make sure that no filters are in place by pressing the 'Clear' button in the Style Picker.
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#625925 - 11/28/20 10:04 AM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: jbtaj]
Registered: 03/10/20
Posts: 28
Loc: California
axlchang Offline
Enthusiast

Registered: 03/10/20
Posts: 28
Loc: California
cleared several time, and tried rebuild too.

the problem is due to the unavailable real tracks (.st2), i even reinstalled some package, but did not work.
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#626107 - 11/28/20 09:07 PM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: axlchang]
Registered: 05/16/02
Posts: 5458
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 5458
Loc: Victoria, BC
Hello,

Quote:
For the "not available" styles, I'm able to listen to the demo, that means the .m4a file exist. For example, I'm gonna use "-500 WATT" which is perfect for "Mary has a little lamb" of SRV, but when I click "OK" to use, 3 out of 4 tracks are not available but the drums track.


I believe you have the UltraPAK so I wouldn't expect you to have any missing Drums.

Is this the style _500WATT.STY? This uses the Drums RockSyncKick^ which was part of RealTracks Set 273.

A) Do you see RockSyncKick^ in your Drums folder?
B) If so, check the RealDrums Preferences dialog and make sure that your Drums folder location is what you expect (if you are using a custom folder).

Edit: I think I misunderstood your question. Are you missing the RealTracks from this style, or the Drums?


Edited by Andrew - PG Music (11/28/20 09:09 PM)
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PG Music Inc.

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#626114 - 11/28/20 10:35 PM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: jbtaj]
Registered: 03/10/20
Posts: 28
Loc: California
axlchang Offline
Enthusiast

Registered: 03/10/20
Posts: 28
Loc: California
all 4 tracks of this style, but only drum works, all other 3 tracks are n/a
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#626117 - 11/28/20 11:22 PM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: axlchang]
Registered: 05/16/02
Posts: 5458
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 5458
Loc: Victoria, BC
The three RealTracks used (RT# 1717, 1718, 1719) are from Set 156. I suggest:

A)
Check in the RealTracks Preferences that your RealTracks folder location is what you expect (empty if just using the internal hard drive Band-in-a-Box folder.

B)
Check in the RealTracks Picker, show n/a checkbox and sort by Set # column. See if there's a range of sets that are N/A - maybe you just need to install some missing sets.

Are all RealTracks missing, or just a few, and do they show up as N/A [RT Folder] or N/A [ST2 Missing], or just N/A?
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PG Music Inc.

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#626227 - 11/29/20 10:30 AM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: jbtaj]
Registered: 03/10/20
Posts: 28
Loc: California
axlchang Offline
Enthusiast

Registered: 03/10/20
Posts: 28
Loc: California
Hi Andrew,

Thank you for your quick response like always.

A) I did checked the Preference of the RealTracks, everything fine, just leave the "custom RealTracks Folder" as unchecked, since I installed all BIAB in the internal HardDrive.

B) I checked the RealTracks Picker, as I mentioned on the previous thread, only 5272 out of 7642 are available. For the Styles including RealTracks and RealTracks with MIDI, supposed to have 4942, but 2305 of them contains N/A tracks.

So not all RealTracks were missing, just part of them. The reason seems like various, mostly of ST2 missing.

Hopefully I made sense.
_________________________
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape

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#626263 - 11/29/20 12:39 PM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: jbtaj]
Registered: 03/10/20
Posts: 28
Loc: California
axlchang Offline
Enthusiast

Registered: 03/10/20
Posts: 28
Loc: California
BTW, I tried reinstalling the relative sets, but nothing help for the issue.

In fact, the style of "_500 WATT" is simply an example, I'm experiencing the problem for about 1/4 of the styles, just listed some detail numbers as above.
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MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape

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#626270 - 11/29/20 01:40 PM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: axlchang]
Registered: 05/16/02
Posts: 5458
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 5458
Loc: Victoria, BC
I have a feeling that some of the files need their permissions fixed. Please install the latest Update patch for Band-in-a-Box 2020 Mac (build 420) (just run the installer even if you already have build 420), and will fix those issues. Afterwards, open the StylePicker and re-build again, and see if the problem is resolved.
_________________________
Andrew
PG Music Inc.

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#626283 - 11/29/20 02:16 PM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: jbtaj]
Registered: 03/10/20
Posts: 28
Loc: California
axlchang Offline
Enthusiast

Registered: 03/10/20
Posts: 28
Loc: California
but where is the update patch of build 420? on the my product page, only have the full installation file.
_________________________
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape

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#626294 - 11/29/20 03:26 PM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: Andrew - PG Music]
Registered: 03/10/20
Posts: 28
Loc: California
axlchang Offline
Enthusiast

Registered: 03/10/20
Posts: 28
Loc: California
finally I found the update patch on the "support" page, and reinstalled it. Unfortunately, the issue is still existing...
_________________________
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape

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#626298 - 11/29/20 03:41 PM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: axlchang]
Registered: 05/16/02
Posts: 5458
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 5458
Loc: Victoria, BC
Ok, then let's focus on one RT # 1717 (Bass, Electric...)

In the RealTracks Picker, does it show it as N/A, N/A (ST2..) or N/A (RT Folder)?

In your Band-in-a-Box/Soloists folder, do you have the file RBass135.ST2?
In your Band-in-a-Box/RealTracks folder, do you have the subfolder 'Bass, Electric, TexasBluesRockStraight Ev 120' ?

In the downloaded DMG containing RT set 156, do you have an install_log.txt file in the RealTracks Packages folder?
_________________________
Andrew
PG Music Inc.

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#626301 - 11/29/20 04:00 PM [Help! Tech S.O.S (Off topic)] Re: Styles not found! [Re: Andrew - PG Music]
Registered: 03/10/20
Posts: 28
Loc: California
axlchang Offline
Enthusiast

Registered: 03/10/20
Posts: 28
Loc: California
I attached 3 images for your 3 questions.

For the last question, commonly, after installation, it was deleted, or where can I get the log file?


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Learn more about all the new features in Band-in-a-Box® 2021 for Mac at: www.pgmusic.com/bbmac.new.htm

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