You need to be logged in to post
#623999 - 11/19/20 08:30 PM [Band-in-a-Box for Macintosh] BIAB 2020 Mac Install Option 1 Issue [Resolved]
Registered: 04/28/19
Posts: 7
JDW Offline

Registered: 04/28/19
Posts: 7
i'm installing BIAB 2020 For Mac ... doing the 1st option (leave almost everything on the BIAB disk) ... followed all default options ... got an error message ...

Unable to open file /Volumes/Band-in-a-Box UltraPak/Applications/Band-in-a-Box/Data/RealTracks/Subs.txt Press Ok to ignore and risk data corruption, or Press Abort to kill the program

Have talked to Tech Support for hours without solution

Has anybody else had this problem and resolved it ... Any help would be much appreciated

iMacPro running OS 10.15.7 (Catalina)



62. I've installed Band-in-a-Box, but when I try to run it I get error messages and the program doesn't open properly. The errors may refer to folders not being present or writable and/or refer to several missing files.

There are two main reasons this could happen.

- You are running outside it's folder. needs to stay inside the Band-in-a-Box folder (/Applications/Band-in-a-Box/). You can make an alias of it if you want to have a shortcut on your desktop.


- The hard drive you have Band-in-a-Box on was formatted with a case sensitive file system. This is not very common. You can check this by selecting the hard drive on your desktop or in Finder, and going to the File menu | Get Info (Command+I is the keyboard shortcut). Apple's Disk Utility gives you the option to format with case sensitivity. What this means is that file.txt, File.txt, and FILE.TXT are all unique filenames. Band-in-a-Box does not support this, and needs to be used on a case insensitive formatted drive.

Case sensitivity can occasionally be an issue when running Band-in-a-Box from a network drive, with some network devices. Check the settings on the device that's hosting the network share and/or use smb file sharing protocol instead of afp. This is not common.

Edited by JDW (11/19/20 09:01 PM)

#624105 - 11/20/20 01:37 PM [Band-in-a-Box for Macintosh] Re: BIAB 2020 Mac Install Option 1 Issue [Re: JDW]
Registered: 05/19/20
Posts: 422
Simon - PG Music Offline
PG Music Staff

Registered: 05/19/20
Posts: 422
Hi JDW, I believe I worked with you on this yesterday. Since we were having the issue on two machines with the same drive, I suggested a new hard drive. I still think that's the best course of action for you, since the drive is less than a week old.
I work here

#624113 - 11/20/20 02:14 PM [Band-in-a-Box for Macintosh] Re: BIAB 2020 Mac Install Option 1 Issue [Re: JDW]
Registered: 05/19/20
Posts: 422
Simon - PG Music Offline
PG Music Staff

Registered: 05/19/20
Posts: 422
Scratch that. I've just spoken to one of our developers, who reminded me that Mac OS Catalina has a security option that's likely getting in the way. Try this:

Go to the Apple menu > System Preferences > Security and Privacy > Privacy tab. On the left, select 'Files and folders'.
Look for 'Band-in-a-Box' in the list of apps and make sure 'Removable Volumes' is checked. Then try opening Band-in-a-Box again.
I work here

#624145 - 11/20/20 06:17 PM [Band-in-a-Box for Macintosh] Re: BIAB 2020 Mac Install Option 1 Issue [Re: JDW]
Registered: 04/28/19
Posts: 7
JDW Offline

Registered: 04/28/19
Posts: 7

Hello Simon
It worked and opened immediately
Thank you for your courteous patience and professionalism
I am once again an active user
Stay Safe
Dave Webster

#624788 - 11/24/20 02:04 PM [Band-in-a-Box for Macintosh] Re: BIAB 2020 Mac Install Option 1 Issue [Re: JDW]
Registered: 05/19/20
Posts: 422
Simon - PG Music Offline
PG Music Staff

Registered: 05/19/20
Posts: 422
You're very welcome JDW! Glad it's working!
I work here


PG Music News
Band-in-a-Box® 2021 for Windows - New Intro Options!

With Band-in-a-Box® 2021 there are additional options for generating an intro!

Within Band-in-a-Box, choose Song Form | Generate Intro to see all the different options available:
-All Instruments
-Drums only
-Bass and Drums
-NEW! Bass only
-NEW! Bass then Bass & Drums
-NEW! Drums then Bass & Drums
-NEW! Piano Only
-NEW! Guitar Only
-NEW! Strings Only
-NEW! Custom - you pick!

Band-in-a-Box® 2020 for Mac Update Available!

We've updated our Band-in-a-Box® 2020 for Mac to enhance Big Sur and M1 capabilities, improve the notation window, resolve AIFF rendering errors, as well as addressing a few other user-reported issues.

Using Band-in-a-Box® 2020 for Mac? Update for free today.

Update Your PowerTracks Pro Audio 2021!

Already purchased PowerTracks Pro Audio 2021? Make sure you update it for free today!

Our development team has been listening to user feedback, and applied some updates to address user-reported program concerns.

Learn more...

Band-in-a-Box® Guitar Features!

Today* is Get Out Your Guitar Day!

Band-in-a-Box® has many features for guitarists, whether you're learning or on your way to being a pro, or you are a pro!

Are you using an UltraPAK+ or own the Songs & Lessons PAK? Lessons from our Master Solos Series can be accessed right in the Practice Window! (Alt Shift L)

Use the resizable Guitar Window to follow-along with the on-screen fretboard, which is customizable to displays alternate guitar tunings, notes are highlighted as the song plays, and includes many more useful features for to help you learn!

The Woodshedding feature is perfect to help you progress while learning a song along with Band-in-a-Box®! This feature speeds up the song every time the song loops to the beginning, and you can also choose to loop a highlighted section within the song to really focus on the you could use a little more practice with.

Most of our guitar RealTracks include RealCharts so that you can see the notation and tab, allowing you to see exactly what the pros are playing!

A Band-in-a-Box® 2021 UltraPAK, UltraPAK+, or Audiophile Edition includes over 1,400 guitar RealTracks contributed by more than 50 different REAL musicians!

There are so many things a guitarist can do with Band-in-a-Box® - what's your favorite guitar feature? Do you have a "go-to" RealTracks Guitarist Artist you use for most of your songs?

*February 11, 2021

Big Sur & M1 Compatibility Added to Band-in-a-Box® 2020 for Mac!

Update your Band-in-a-Box® 2020 for Mac today!

Here at PG Music, development never stops! If you're using the 2020 version of Band-in-a-Box® for Mac with your Big Sur or a Mac M1 computer, download the latest update which adds support for macOS Big Sur, and is compatible with Apple Silicon (M1) Macs!

This update will also resolve any color display issues within the program, resize the windows without unexpectedly closing the program, add notation enhancements, and resolve a few other user-reported issues!

Download & learn more about the updated Band-in-a-Box® 2020 for Mac.

Update Your Band-in-a-Box® 2021 for Windows for Free!

Using Band-in-a-Box® 2021 for Windows? Download the latest free update today!

With this latest update, notation display in Japanese has been enhanced, improvements have been applied to Bar and Song Settings, the MIDI volume change events will now be included in exported MIDI files, you can now import the lyrics with your MIDI files, export Utility Tracks notation as video, and we've resolved additional user-reported issues.

Make sure you download your latest Band-in-a-Box 2021 for Windows update today!

Tip: Head to Help | Check for Update... to put a checkmark beside "Automatically check for updates every..." and choose your day count to always stay up-to-date with your installation of Band-in-a-Box®!

Did You Win a Band-in-a-Box® 2021 UltraPAK?

It's that time again - we've announced our 2020 User Showcase Awards!

In 2020 there were 1,310 new & original compositions shared by 197 different artists to our User Showcase Forum! If you contributed, make sure you read the announcement to see if you're on the winners list!

Forum Stats
33947 Members
67 Forums
68301 Topics
585371 Posts

Max Online: 2537 @ 01/19/20 07:09 AM
Newest Members
J Gal, Keith Cocker, healthcarebusine, apd, Leonid

33946 Registered Users
Top Posters (30 Days)
MarioD 219
dcuny 181
VideoTrack 151
Matt Finley 149
Al-David 136
Jim Fogle 133
Janice & Bud 131
MusicStudent 127
Simon - PG Music 92
eddie1261 88
Today's Birthdays
No Birthdays