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#623295 - 11/15/20 10:04 AM [Band-in-a-Box for Macintosh] Big Sur oddities [Resolved]
Registered: 07/08/19
Posts: 98
Loc: Worcester, United Kingdom
TRYUK Offline
Enthusiast

Registered: 07/08/19
Posts: 98
Loc: Worcester, United Kingdom
Is anyone else having this problem. Open Band in a box, File / Open song.

I can make the Finder window size larger / smaller from the top or bottom of the window, but I can only make it larger not smaller horizontally.

This I found after my first post about the odd purpleish background colour showing in Title and Style which dylanw also found in the mixer window.
_________________________
MacBook Pro - Big Sur 11.2.1
BiaB Ultrapak 2020 Mac, (422)
Yamaha SLG200N

Logic Pro X,
Xtra Styles 1 - 10. Loops-with-Style PAK 1 & 2. Multistyles PAK 1.

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#623398 - 11/16/20 11:43 AM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: TRYUK]
Registered: 05/16/02
Posts: 5326
Loc: Victoria, BC
Andrew - PG Music Offline
PG Music Staff

Registered: 05/16/02
Posts: 5326
Loc: Victoria, BC
Band-in-a-Box runs on Big Sur, however we are working on some compatibility issues. The main issues are graphical (purple colors on the toolbar and mixer, and slow redraws). There is also a problem with the Notation window and Lead sheet windows not working. It would be prudent to delay upgrading to Big Sur until we have had a chance to look into these issues further.
_________________________
Andrew
PG Music Inc.

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#623533 - 11/17/20 07:54 AM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: TRYUK]
Registered: 11/17/20
Posts: 1
Loc: United States
Pastor Frankie Offline
Newbie

Registered: 11/17/20
Posts: 1
Loc: United States
Andrew do it fast cause already made the upgrade... big mistake!

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#623534 - 11/17/20 07:56 AM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: Pastor Frankie]
Registered: 07/08/19
Posts: 98
Loc: Worcester, United Kingdom
TRYUK Offline
Enthusiast

Registered: 07/08/19
Posts: 98
Loc: Worcester, United Kingdom
Same here, I didn’t anticipate there being a problem like the 64 bit upgrade. Having said that things in general seem to be working ok, just niggly stuff.
_________________________
MacBook Pro - Big Sur 11.2.1
BiaB Ultrapak 2020 Mac, (422)
Yamaha SLG200N

Logic Pro X,
Xtra Styles 1 - 10. Loops-with-Style PAK 1 & 2. Multistyles PAK 1.

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#623590 - 11/17/20 02:25 PM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: TRYUK]
Registered: 05/19/20
Posts: 443
Simon - PG Music Offline
PG Music Staff

Registered: 05/19/20
Posts: 443
If you guys don't mind, it will help us if you provide your system specifications - please click on the Apple menu in the upper left and select About This Mac, then provide us with the information on the Overview tab (or even better, upload a couple screenshots - you can press Cmd-Shift-4 to select an area for screenshot).
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I work here

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#623663 - 11/18/20 12:36 AM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: Simon - PG Music]
Registered: 07/08/19
Posts: 98
Loc: Worcester, United Kingdom
TRYUK Offline
Enthusiast

Registered: 07/08/19
Posts: 98
Loc: Worcester, United Kingdom
I sent the screen shots via email on Saturday as I am unsure how to attach them via a post here.
_________________________
MacBook Pro - Big Sur 11.2.1
BiaB Ultrapak 2020 Mac, (422)
Yamaha SLG200N

Logic Pro X,
Xtra Styles 1 - 10. Loops-with-Style PAK 1 & 2. Multistyles PAK 1.

Top
#623715 - 11/18/20 08:32 AM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: Simon - PG Music]
Registered: 09/09/11
Posts: 1
smits Offline
Newbie

Registered: 09/09/11
Posts: 1
Just upgraded to Big Sur and my Notation window isn't working.

Here's my info:
MacBook Air (Retina, 13-inch, 2018)
1,6 GHz Dual-Core Intel Core i5
8 GB 2133 MHz LPDDR3
Intel UHD Graphics 617 1536 MB

Are there any workarounds in the meantime?

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#623716 - 11/18/20 08:37 AM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: smits]
Registered: 07/08/19
Posts: 98
Loc: Worcester, United Kingdom
TRYUK Offline
Enthusiast

Registered: 07/08/19
Posts: 98
Loc: Worcester, United Kingdom
This is one of the known problems, they are investigating it.
_________________________
MacBook Pro - Big Sur 11.2.1
BiaB Ultrapak 2020 Mac, (422)
Yamaha SLG200N

Logic Pro X,
Xtra Styles 1 - 10. Loops-with-Style PAK 1 & 2. Multistyles PAK 1.

Top
#623775 - 11/18/20 05:23 PM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: TRYUK]
Registered: 03/28/14
Posts: 45
Yendog Offline
Enthusiast

Registered: 03/28/14
Posts: 45
Yea i've mostly got the graphical stuff like was mentioned above. Considering that I've had every OS since 2000 and I though that Catalina was FAR and away the worst of that time I was very ready to try Big Sur... I often wait for the .1 update but not this time...

Yea i had an issue with the notation view today but generally its all functioning as far as I can tell.

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#623889 - 11/19/20 09:23 AM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: TRYUK]
Registered: 05/03/20
Posts: 1
Duciel Offline
Newbie

Registered: 05/03/20
Posts: 1
Notation view and lead sheet window not showing.

Here’s my info:

Mac mini (Late 2014)
2,6 GHz Intel Core i5 double cœur
8 Go 1600 MHz DDR3
Intel Iris 1536 Mo

MacBook Pro (Retina, 13-inch, Early 2015)
2,9 GHz Intel Core i5 double cœur
8 Go 1867 MHz DDR3
Intel Iris Graphics 6100 1536 Mo

MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)
2 GHz Intel Core i5 quatre cœurs
16 Go 3733 MHz LPDDR4X
Intel Iris Plus Graphics 1536 Mo

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#623893 - 11/19/20 09:42 AM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: TRYUK]
Registered: 07/08/19
Posts: 98
Loc: Worcester, United Kingdom
TRYUK Offline
Enthusiast

Registered: 07/08/19
Posts: 98
Loc: Worcester, United Kingdom
My Spec.

Big Sur 11.0.1

Macbook Pro (13 inch 2020, two thunderbolt 3 ports)
Processor: 1.4GHz, quad core Intel core i5
Memory: 8GB 2133 MHz LPDDR3
Graphics: Intel Iris Plus Graphics 645 1536 MB

Retina display 13.3 inch (2560 x 1600)

Storage 228.15 GB available of 499.96 GB
_________________________
MacBook Pro - Big Sur 11.2.1
BiaB Ultrapak 2020 Mac, (422)
Yamaha SLG200N

Logic Pro X,
Xtra Styles 1 - 10. Loops-with-Style PAK 1 & 2. Multistyles PAK 1.

Top
#623928 - 11/19/20 01:28 PM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: TRYUK]
Registered: 09/28/14
Posts: 149
Loc: Chicago and Twin Cities
ChicagoBob Offline
Apprentice

Registered: 09/28/14
Posts: 149
Loc: Chicago and Twin Cities
I installed this successfully on the new MacBook Pro with M1 chip but it won't open again after the initial install. Should I assume that the M1 chip isn't supported yet?

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#623963 - 11/19/20 04:22 PM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: ChicagoBob]
Registered: 05/19/20
Posts: 443
Simon - PG Music Offline
PG Music Staff

Registered: 05/19/20
Posts: 443
Yes, the Notation issue is a known problem. It worked properly in the pre-release version of Big Sur, but not on the official release (which we don't get in advance - we get it the same day you do).

Originally Posted By: Bob P
I installed this successfully on the new MacBook Pro with M1 chip but it won't open again after the initial install. Should I assume that the M1 chip isn't supported yet?


The M1 chip is not officially supported yet, but from our testing Rosetta 2 typically works well - we have one of the ARM Mac Mini's in the office.

If you don't mind, would you be able to email some files to us so we can try and find a better fix? If you go to to Applications/Band-in-a-Box/Preferences, please attach those to an email and send them to support@pgmusic.com for our developers to analyze. Then, to solve the crash issue, delete the contents of the Preferences folder (after emailing the files to us) and try running BIAB again.
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I work here

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#624142 - 11/20/20 05:35 PM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: Simon - PG Music]
Registered: 09/28/14
Posts: 149
Loc: Chicago and Twin Cities
ChicagoBob Offline
Apprentice

Registered: 09/28/14
Posts: 149
Loc: Chicago and Twin Cities
I sent them to you Simon..
Update--After deleting the Preference folder twice ---BIAB seems to be working with the M1 and Big Sur. The color is off a little as indicated above


Edited by Bob P (11/21/20 08:17 AM)

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#624546 - 11/23/20 06:51 PM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: TRYUK]
Registered: 03/28/14
Posts: 45
Yendog Offline
Enthusiast

Registered: 03/28/14
Posts: 45
Here's my info and I can not open BIAB at all.

Oh.. i see no way to upload an image here and I'm not going to put one on a image hosting site and then link it cause... well its 2020.

:-(

Very new computer (5 months) latest OS.

BIAB will not open on this computer.

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#624548 - 11/23/20 06:52 PM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: TRYUK]
Registered: 03/28/14
Posts: 45
Yendog Offline
Enthusiast

Registered: 03/28/14
Posts: 45
Im very confused cause I have used BIAB many times since the Big Sur update and it functioned. Now all the sudden it refuses to open at all.

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#624562 - 11/23/20 09:51 PM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: Yendog]
Registered: 07/07/16
Posts: 90
Loc: Texas
Mr.BobaLew Offline
Enthusiast

Registered: 07/07/16
Posts: 90
Loc: Texas
Ditto that.
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Mr. BobaLew
Curmudgeon Emeritus

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#624803 - 11/24/20 02:26 PM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: TRYUK]
Registered: 05/19/20
Posts: 443
Simon - PG Music Offline
PG Music Staff

Registered: 05/19/20
Posts: 443
This seems to be a common issue with Big Sur users, that BIAB will work then suddenly not work. The fix is as I mentioned above; to remove the preferences files from Applications/Band-in-a-Box/Preferences although this will likely continue to be temporary until we get it fixed more permanently.
_________________________
I work here

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#624844 - 11/24/20 05:57 PM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: Simon - PG Music]
Registered: 09/28/14
Posts: 149
Loc: Chicago and Twin Cities
ChicagoBob Offline
Apprentice

Registered: 09/28/14
Posts: 149
Loc: Chicago and Twin Cities
That did work for me and on the M1 as well

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#624891 - 11/24/20 08:09 PM [Band-in-a-Box for Macintosh] Re: Big Sur oddities [Re: Simon - PG Music]
Registered: 11/24/20
Posts: 1
Fozzie1410 Offline
Newbie

Registered: 11/24/20
Posts: 1
Just upgraded to BIAB 2020 after installing Big Sur and I'm experiencing the same issues others have reported with the Notation Window.

macOS Big Sur Version 11.0.1 (20B29)
MacBook Air (Retina, 13-inch, 2019)
Processor 1.6 GHz Dual-Core Intel Core i5
Memory 8 GB 2133 MHz LPDDR3
Graphics Intel UHD Graphics 617 1536 MB

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