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#493743 - 10/01/18 12:20 PM [Pre-Sales FAQ] Why isn't my Credit Card working in your shopping cart?
Registered: 05/30/09
Posts: 867
Alyssa - PG Music Offline
PG Music Staff

Registered: 05/30/09
Posts: 867

We accept Visa, MasterCard, and American Express credit cards.

If you have double checked the card numbers are correct and the funds are available, the most likely reason your card has been declined is that you have an international hold on your account. We are located in Canada and your bank thinks the purchase is a fraudulent charge - so it is being blocked for your protection.

If this is the case, you just need to call the number on the back of your card and ask them to lift the hold. They can lift it automatically and then you can place your order!

Another possibility is that you are trying to use a pre-paid gift card or debit card that doesn't allow international transactions.

_________________________
Alyssa - PG Music

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#524829 - 02/16/19 02:29 PM [Pre-Sales FAQ] Re: Why isn't my Credit Card working in your shopping cart? [Re: Alyssa - PG Music]
Registered: 05/15/15
Posts: 862
Loc: St. Petersburg , FL
Island Soul Offline
Expert

Registered: 05/15/15
Posts: 862
Loc: St. Petersburg , FL
Using a gift card is a great ide. Thanks.
_________________________
Computer: Mid 2014 Macbook Pro,
DAWs: Pro Tools, Logic, and Maschine
plays drums, percussion, bass, steel pan, keyboard,
music producer/engineer

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#526619 - 02/27/19 07:09 PM [Pre-Sales FAQ] Re: Why isn't my Credit Card working in your shopping cart? [Re: Alyssa - PG Music]
Registered: 11/05/08
Posts: 1382
Kent - PG Music Offline
PG Music Staff

Registered: 11/05/08
Posts: 1382
Hi Islansoul,

Gift cards often don't work internationally, so probably not the best idea unless you live in Canada. smile

Thanks
Kent
PG Music

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#633029 - 12/28/20 02:37 PM [Pre-Sales FAQ] Re: Why isn't my Credit Card working in your shopping cart? [Re: Alyssa - PG Music]
Registered: 04/14/20
Posts: 56
saxgentleman67 Offline
Enthusiast

Registered: 04/14/20
Posts: 56
I am using a Visa credit card. It won't work. I tried a second Visa card. Doesn't Work.

Called my bank and they do NOT place International blocks on their cards.

I think it's an issue with your shopping cart.

I would suggest calling in the order. That's what I am going to do.

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#634766 - 01/06/21 02:17 PM [Pre-Sales FAQ] Re: Why isn't my Credit Card working in your shopping cart? [Re: Alyssa - PG Music]
Registered: 09/27/06
Posts: 1944
Loc: Victoria, BC
Callie - PG Music Offline
PG Music Staff

Registered: 09/27/06
Posts: 1944
Loc: Victoria, BC
If you can't seem to get a credit cart / debit card working when placing an order on our website, you can also use PayPal!

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Moderator:  Blake - PG Music 
PG Music News
Band-in-a-Box® Resource: Downloading Your Purchase

Did you know... when you order your copy of Band-in-a-Box® from our website you will receive the installation files to download your order, even if you're having it shipped!

You can access these files within the My Products section of your online account.

Downloading the program is such a convenient way to get started with Band-in-a-Box®! To learn more about how to download your purchase, please review the written tutorials we've created for Windows and Mac.

RealBand 2021 Includes 64-bit PG DX Plugins Presets!

Download the latest update for RealBand 2021 to addpresets for 64-bit PG DX plugins!

Release notes (build 3c, Jan 7 2021):
-Fixed: Running 32-bit realband.exe (Version 2020) is now supported.
-Added: Presets for 64-bit PG DX plugins.

The Band-in-a-Box® 2021 for Windows® Special ENDS January 15th!

IT'S YOUR LAST WEEKEND TO SAVE UP TO 50% ON YOUR BAND-IN-A-BOX® UPGRADE!

We've extended our SALE on Band-in-a-Box® 2021 Upgrade purchases until January 15, 2021, so there is still a little time left to save up to 50% when you purchase your Band-in-a-Box® 2021 for Windows Upgrade!

Customers LOVE Band-in-a-Box® 2021 for Windows with over 50 new features, plus the 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, Artist Performances, Bonus RealDrums "Singles," RealDrums transcriptions, MultiStyles PAK 1, Xtra Styles PAK 10, the 2021 Free Bonus PAK, and 2021 49-PAK!

We've packed our Free Bonus PAK & 49-PAK with some amazing Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box® for Windows 2021 packages, but for more even more Add-ons (including 40 Unreleased RealTracks) upgrade it to the 2021 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.

Check out our Band-in-a-Box® packages page for all the purchase options available.

Learn more about all the new features in Band-in-a-Box® 2021 for Windows

If you need any help deciding which package is the best option for you, just let us know. We are here to help!

Xtra Styles PAK 10 & MultiStyles PAK 1 - Special Extended to January 15th!

NEW Add-ons for Band-in-a-Box® 2020 - and we've extended our Xtra Styles PAK and MultiStyles PAK Special until January 15th!

Xtra Styles PAK 10 with 50 styles each for Country, Jazz, Rock-Pop, and Folk Celebration! These carefully crafted RealStyles include lo-fi acoustic guitar hip hop, triple-guitar garage rock, a barbeque boom-chick jam, slidin' lazy country blues, bolero and bossa nova fusion, a Gypsy and stride ballad, praise break organ jazz fusion, surfin' folk rock, barn dance old-time stomp 'n' clap, an acoustic folky blues jam, and so much more!

Introducing MultiStyles PAK 1! 30 MultiStyles containing 120 styles - that's a total of 150 Styles! We've included 10 MultiStyles each for Country, Jazz, and Rock-Pop. Our jazz greats MultiStyle allows you to switch between piano and guitar comping, or select from two different solos. Our Jamaican groove selecta allows you to switch from ska at one section to reggae, island groove, or reggae with sax solo at another. A Tex-Mex country MultiStyle allows you to switch between a regular-time and double-time feel. And that's just the beginning. There's so much more in store! Once you dive into these professionally-mixed MultiStyles, you'll wonder how you ever made due with only two substyles per song! Use one substyle for a softer intro, another one for a restrained breakdown, then throw in a different and energetic middle-eight, or change it up with a solo. The possibilities are endless!

And they're ON SALE until January 15th!

Xtra Styles PAK 10, and ALL our Xtra Styles PAKs, are on sale for $29 (reg. $49) each! Haven't purchased Xtra Styles yet, but now you want them all? The COMPLETE collection of Xtra Styles PAKs 1-10 with over 1,600 RealStyles can be yours for only $199 (reg. $349)! There's also an option to purchase the newest Xtra Styles PAKs 9 & 10 for Band-in-a-Box® 2020 for a bundle price of $49, if you missed out on our previous special! www.pgmusic.com/xtrastyles.php?os=mac

Purchase MultiStyles PAK 1 for only $19 (reg. $29)!

Windows user? Click here for your OS specific product announcement.

Update Your Band-in-a-Box® 2021 for Windows Today!

We've updated our Band-in-a-Box® 2021 Windows version to address a few user-reported program issues and requests. Band-in-a-Box® 2021 users can update for free here.

Have you been using your Band-in-a-Box® 2021 for Windows purchase and not applied any patch updates yet? Make sure you download the latest free patch update to access some great Bonus "Half-time" and "Double-time" RealStyles!

Total of new styles is:
-111 new RealStyles
-80 new RealTracks variations.
-27 new RealDrums variations.

This includes:
-variations of existing 16th-based bluegrass.
-variations of existing celtic and train beat styles.
-new styles with both 8th-based and 16th variations.
-16th-based samba variations.

Band-in-a-Box® 2021 for Windows - Special Extended to January 15th!

SALE EXTENDED TO JANUARY 15TH!
Save up to 50% when you purchase your Band-in-a-Box® 2021 for Windows Upgrade during our special!

Band-in-a-Box® 2021 for Windows is here, with over 50 new features, 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, Artist Performances, Bonus RealDrums "Singles," RealDrums transcriptions, MultiStyles PAK 1, Xtra Styles PAK 10, and more!

We've packed our Free Bonus PAK & 49-PAK with some amazing Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box® for Windows 2021 packages, but for more even more Add-ons (including 40 Unreleased RealTracks and the just-released MultiStyles PAK 1) upgrade it to the 2021 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.

Check out our Band-in-a-Box® packages page for all the purchase options available

If you need any help deciding which package is the best option for you, just let us know. We are here to help!

Learn more about all the new features in Band-in-a-Box® 2021 for Windows.

More Bonus Styles for Band-in-a-Box® 2021 for Windows!

Download the latest update for Band-in-a-Box® 2021 for Windows and you'll add more Bonus "Half-time" and "Double-time" RealStyles!

Total of new styles is:
-111 new RealStyles
-80 new RealTracks variations.
-27 new RealDrums variations.

This includes:
-variations of existing 16th-based bluegrass.
-variations of existing celtic and train beat styles.
-new styles with both 8th-based and 16th variations.
-16th-based samba variations.

Learn how to use this new content with our latest video.

This FREE UPDATE for existing 2021 users also includes many enhancements to the DAW Plugin!

Learn more & download now.

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