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#648652 - 03/26/21 09:48 AM [Band-in-a-Box for Macintosh] BIAB crashed four times yesterdayl
Registered: 07/04/17
Posts: 33
Genghis_McCann Offline
Enthusiast

Registered: 07/04/17
Posts: 33
BIAB 2020 for Mac crashed four times yesterday in the middle of songs. The error message was that it "quit unexpectedly".

I'm running MacOS Big Sur v 11.2.3
MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
Processor 2.9 GHz dual-core Intel core i5
MEMORY 8GB 2133 MHz LPDDR3
Graphics Intel Iris graphics 550 1536 MB

BIAB was output to a focusrite 2i2 and then to a Yamaha YC 88.

I was working on editing songs, the most frequent activity was erasing instrument tracks I didn't want from them. I wonder if that was the cause. Perhaps I should just save the volume of the tracks I don't want at zero. I'm trying to set up the songs to be ready to play upon loading, rather than having to mute instruments every time.
PS (edit) The crashes happened as I was playing, rather than editing.


Edited by Genghis_McCann (03/26/21 09:56 AM)
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Equipment: Yamaha 5'6" grand piano. BIAB for Macintosh 2017 --> 2020. MacBook Pro. Focusrite 2i2, Yamaha YC 88 keyboard

"Why do I have to go to school, Grandad? If I watch YouTube I'll know everything!"
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#648656 - 03/26/21 10:04 AM [Band-in-a-Box for Macintosh] Re: BIAB crashed four times yesterdayl [Re: Genghis_McCann]
Registered: 12/05/11
Posts: 10216
Loc: GA USA
Janice & Bud Offline
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Registered: 12/05/11
Posts: 10216
Loc: GA USA
You running build 423?



Bud
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#648702 - 03/26/21 01:56 PM [Band-in-a-Box for Macintosh] Re: BIAB crashed four times yesterdayl [Re: Genghis_McCann]
Registered: 05/19/20
Posts: 652
Simon - PG Music Offline
PG Music Staff

Registered: 05/19/20
Posts: 652
What Bud said - there is a patch update required for BIAB to function properly on Big Sur. Please download and install it from here: https://www.pgmusic.com/support_macintoshupdates.htm#2020_423
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#648751 - 03/26/21 06:20 PM [Band-in-a-Box for Macintosh] Re: BIAB crashed four times yesterdayl [Re: Genghis_McCann]
Registered: 07/04/17
Posts: 33
Genghis_McCann Offline
Enthusiast

Registered: 07/04/17
Posts: 33
I am already running 423. It crashed again twice today, again in the middle of songs I was editing yesterday.

Perhaps this has to do with the edits. Maybe when tracks in the song are disabled or the audio killed it somehow makes the program unstable. OTOH I'm also getting messages like "application not found" when I try to run some of the styles I have so maybe the program is corrupted. I shouldn't have styles in my library that the program can't manage.
_________________________
Equipment: Yamaha 5'6" grand piano. BIAB for Macintosh 2017 --> 2020. MacBook Pro. Focusrite 2i2, Yamaha YC 88 keyboard

"Why do I have to go to school, Grandad? If I watch YouTube I'll know everything!"
- Grandson #3

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#648776 - 03/26/21 11:58 PM [Band-in-a-Box for Macintosh] Re: BIAB crashed four times yesterdayl [Re: Genghis_McCann]
Registered: 10/21/17
Posts: 15
Voltrane Offline
Enthusiast

Registered: 10/21/17
Posts: 15
Hello,
I had the same problem with some files after the 423 upgrade. It was always files with some repeats. When I delete the repeats, no crash anymore and everything is ok now.
Regards

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#648867 - 03/27/21 03:36 PM [Band-in-a-Box for Macintosh] Re: BIAB crashed four times yesterdayl [Re: Genghis_McCann]
Registered: 07/04/17
Posts: 33
Genghis_McCann Offline
Enthusiast

Registered: 07/04/17
Posts: 33
I was able to work all afternoon today with no crashes. I built two songs from scratch, and included repeats that allowed the program to add lines automatically. It worked ok. I didn't touch the instrument tracks however and didn't attempt to open the files I was working on when the program crashed before.

I also reset all options to the factory defaults.

I'll stay away from editing the individual tracks. That won't be a problem for me but I think it needs to be flagged by IT as a possible bug in 423.
_________________________
Equipment: Yamaha 5'6" grand piano. BIAB for Macintosh 2017 --> 2020. MacBook Pro. Focusrite 2i2, Yamaha YC 88 keyboard

"Why do I have to go to school, Grandad? If I watch YouTube I'll know everything!"
- Grandson #3

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#648868 - 03/27/21 03:42 PM [Band-in-a-Box for Macintosh] Re: BIAB crashed four times yesterdayl [Re: Voltrane]
Registered: 07/04/17
Posts: 33
Genghis_McCann Offline
Enthusiast

Registered: 07/04/17
Posts: 33
Hi Voltrane. Thanks for chipping in. I wondered about repeats too, but I was able to build songs with repeats today and no crashes. I stayed away from editing the instrument tracks however!

Technology is wonderful - when it works!! :-)
_________________________
Equipment: Yamaha 5'6" grand piano. BIAB for Macintosh 2017 --> 2020. MacBook Pro. Focusrite 2i2, Yamaha YC 88 keyboard

"Why do I have to go to school, Grandad? If I watch YouTube I'll know everything!"
- Grandson #3

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#648919 - 03/28/21 12:16 AM [Band-in-a-Box for Macintosh] Re: BIAB crashed four times yesterdayl [Re: Genghis_McCann]
Registered: 10/21/17
Posts: 15
Voltrane Offline
Enthusiast

Registered: 10/21/17
Posts: 15
Yes, I forgot to tell that the « new repeats » made after the 423 upgrade were ok. Only the repeats made before the upgrade crashed!

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#651052 - 04/11/21 02:23 PM [Band-in-a-Box for Macintosh] Re: BIAB crashed four times yesterdayl [Re: Genghis_McCann]
Registered: 07/04/17
Posts: 33
Genghis_McCann Offline
Enthusiast

Registered: 07/04/17
Posts: 33
Follow up in case anyone is following the thread.

I've been working with BIAB almost daily since I started the thread. I've had no crashes at all since I posted the last one on March 26. Solved, I hope, although I never determined the cause.
_________________________
Equipment: Yamaha 5'6" grand piano. BIAB for Macintosh 2017 --> 2020. MacBook Pro. Focusrite 2i2, Yamaha YC 88 keyboard

"Why do I have to go to school, Grandad? If I watch YouTube I'll know everything!"
- Grandson #3

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#651053 - 04/11/21 02:27 PM [Band-in-a-Box for Macintosh] Re: BIAB crashed four times yesterdayl [Re: Genghis_McCann]
Registered: 08/20/11
Posts: 7200
Loc: Winston-Salem, NC USA
Jim Fogle Offline
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Registered: 08/20/11
Posts: 7200
Loc: Winston-Salem, NC USA
Great to read that that both of you, Genghis_McCann and Voltrane, are no longer experiencing crashes. Thanks to both of you for reporting your updates although it's too bad there is no obvious solution.
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