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Band-in-a-Box for Windows
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Joined: Jun 2006
Posts: 68
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OP
Enthusiast
Joined: Jun 2006
Posts: 68 |
Instead of highlighting the current measure, it highlights the next one.
I reinstalled BIAB but the problem persists.
BIAB 2019 running on Windows 10.
Any thoughts on this?
Ed
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 25,877
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Veteran
Joined: Jul 2000
Posts: 25,877 |
Hmm. It’s hard for most of us to try to duplicate this on the older version. I assume you’ve installed the latest build available for that version.
Give PG Music Support a call.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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Joined: Oct 2020
Posts: 836
PG Music Staff
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PG Music Staff
Joined: Oct 2020
Posts: 836 |
Hi riddlereader! Have you tested if this is happening in just one song file or in all of your song projects? As mentioned before, make sure that you have the latest build update installed for the 2019 version. You can find it here: https://www.pgmusic.com/support_windowsupdates.htm#644 Then, try going to Options | Return to Factory Settings, and see if the notes are highlighting properly. If that doesn't resolve the issue, please close Band-in-a-Box, go to your bb folder (usually c:\bb\preferences), and delete the following two files: Mysetup.dk intrface.bbw Next, please right click on your Band-in-a-Box shortcut and select Properties | Compatibility | check "Run program as administrator" and click apply. Then just double click on your Band-in-a-Box icon to launch the program and test your song.
Best, Chantelle
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 25,877
Veteran
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Veteran
Joined: Jul 2000
Posts: 25,877 |
Well, he did a reinstall, the ultimate return to factory settings.
Your first and last paragraphs are interesting suggestions. Have you seen that a corrupt song file could do this? I haven’t heard this complaint before. Nor has running as Administrator been connected with something like this. But let’s hope you are right.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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Joined: Jun 2006
Posts: 68
Enthusiast
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OP
Enthusiast
Joined: Jun 2006
Posts: 68 |
Factory settings fixed it!
Thanks,
Ed
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 11,409
Veteran
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Veteran
Joined: Dec 2002
Posts: 11,409 |
Well, he did a reinstall, the ultimate return to factory settings. Apparently not.
Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper
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Band-in-a-Box for Windows
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Joined: Oct 2020
Posts: 836
PG Music Staff
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PG Music Staff
Joined: Oct 2020
Posts: 836 |
Settings are saved into files inside of the Preferences folder. If you are re-installing over top of your previous Band-in-a-Box, these files can still be preserved. So it is best to try a Return to Factory settings, and/or deleting these specific files. And it sounds like that's what did the trick!
Best, Chantelle
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 25,877
Veteran
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Veteran
Joined: Jul 2000
Posts: 25,877 |
Very good! That’s helpful to know that preferences are not overridden by a reinstall. This explains other cases where a reinstall did not fix the problem.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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Joined: Jun 2006
Posts: 68
Enthusiast
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OP
Enthusiast
Joined: Jun 2006
Posts: 68 |
Yes, I noticed after I did the uninstall, there were still folders intact on the C drive associated with BIAB.
Thanks again.
Ed
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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