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I have BIAB 2021. I am using Casio px-360 midi keyboard and windows 10 laptop. I am having problems recording a melody line using my midi keyboard because it is not listed in BIAB. The device is listed in control panel as working but not showing up in BIAB. Could someone please help me resolve this?

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Hello, and welcome to the Forum.

The keyboard must be connected before you start BIAB, for BIAB to recognize it. Is that the case?

Once we know that, I have another suggestion.



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colbert Offline OP
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Yes the keyboard is connected to laptop by usb A to usb B cable

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OK. Next, take your BIAB back to factory settings and clear any drivers you may have. This is in Options, Return to Factory Settings, Return All.

Then restart BIAB. See if your keyboard is listed now.


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colbert Offline OP
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Ok I tried return to factory settings and the midi keyboard is still not listed.

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Then I don't know. I looked up your keyboard, and it's an expensive one with a standard USB output. I can't imagine why it's not registering with BIAB.

Please contact PG Music Support. You can email, call or online chat. See the Support tab, above.

Be able to tell them what Build number of BIAB you have (Help, About).


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Hi Colbert,

This is probably redundant but did you follow the MIDI install instructions on page EN-60 of the manual?

It says if you do not follow these instructions exactly the keyboard drivers are not installed and thus you music software will not find the keyboard.

Also is your keyboard turned on prior to turning on the computer? I have been caught a couple of times on this one.

I sure you have done these things but I thought that I would bring them up just in case, been there - done that.


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Just guessing here. I think that keyboard is class compliant which means no drivers other than provided by Win10 are required. Just plug and play. My question is does it work in any other music applications? Does it work in your DAW?

I have a couple keyboard. One connect via both USB to my computer and via midi to my MOTU audio express. Here in the picture you see two connections to the same keyboard in BIAB setup. I have heard tails of bad USB cables??


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Last edited by MusicStudent; 07/21/21 03:09 PM.

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colbert Offline OP
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Yes I installed just like the keyboard manual says. The Casio keyboard is showing up in control panel but not BIAB

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colbert Offline OP
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I also have cakewalk and it’s not listed there either. I’m so frustrated, I want to get this up and running!

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OK, that's an important clue, that Cakewalk doesn't see it either. Control Panel, Devices will pick up a USB device, but unless your drivers are correct and correctly installed, a music application will not. I now think Mario was correct above. Uninstall your Casio drivers and then reinstall.


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Originally Posted By: Matt Finley
OK, that's an important clue, that Cakewalk doesn't see it either. Control Panel, Devices will pick up a USB device, but unless your drivers are correct and correctly installed, a music application will not. I now think Mario was correct above. Uninstall your Casio drivers and then reinstall.


Adding to Matt's response are the Casio drivers you are using compatible with your version of Windows? Are there newer Casio drivers available?


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colbert.
heres a shot in the dark. just a suspicion.
is there a setting you have to turn on to make the keyboard send midi over usb ?

one thing you might do OUTSIDE OF ANY MUSIC SOFTWARE LIKE BIAB OR CAKE is run a piece of software called a midi monitor on your pc...(google FREE MIDI MONITOR.)
if you see data IS getting from keyboard then its a setting in the music software.
best/ymmv
oldmuso

Last edited by justanoldmuso; 07/22/21 01:30 AM.

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Dare I suggest that the Casio px-360 is a Digital Piano and NOT a midi controller? The USB is only there for recording proprietary audio output. crazy


"...I bought this mainly for the MIDI sequencer. The sounds and keyboard action are great, but the showstopper was the inability to export the rhythm track as midi drums either by file export or midi out playback even with midi accompaniment export turned on. You can only export the rhythm track with a .ZMF file which is Casio proprietary format. They offer an SMF to ZMF converter but no ZMF to SMF converter, which means the compositions you create on this keyboard can only be reproduced on a Casio keyboard if you want to use the their rhythm track. I really wanted this to work out but ended up returning it."


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Page 61 of the PX-360M owner's manual indicates the keyboard transfers MIDI with computers running Windows Vista, 7, 8 & 8.1. MIDI communication is not supported in Windows 10.

The manual also states the keyboard is "Windows Compliant" so Casio does not provide a keyboard audio or MIDI driver.

I've attached the owner's manual and MIDI implementation charts below.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
PX-360M-midi-imple_EN.pdf (97.33 KB, 2 downloads)
PX-360 MIDI Implementation Chart
Web_PX360-ES-1A_EN.pdf (3.57 MB, 4 downloads)
PX-360M Owner's Manual

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Jim, I didn’t read that, but I wonder if he installs the driver using Windows 7 compatibility, would it work. I’m very surprised to see something currently sold by Sweetwater that won’t support Windows 10. Very odd.


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Originally Posted By: justanoldmuso
colbert.
heres a shot in the dark. just a suspicion.
is there a setting you have to turn on to make the keyboard send midi over usb ?

one thing you might do OUTSIDE OF ANY MUSIC SOFTWARE LIKE BIAB OR CAKE is run a piece of software called a midi monitor on your pc...(google FREE MIDI MONITOR.)
if you see data IS getting from keyboard then its a setting in the music software.
best/ymmv
oldmuso


Looking at the manual, there doesn't seem to be anything that needs to be enabled - it should just work. I second the suggestion of trying a MIDI monitor program - this is one I've used in the past: https://hautetechnique.com/midi/midiview/ - but other similar ones should work just as well.


Originally Posted By: Matt Finley
Jim, I didn’t read that, but I wonder if he installs the driver using Windows 7 compatibility, would it work. I’m very surprised to see something currently sold by Sweetwater that won’t support Windows 10. Very odd.


I'm assuming this is class compliant, since Casio says it'll work under macOS and Windows but does not have any drivers for it on their website - it theoretically should just plug in and work. Curious that it doesn't work in multiple programs so far.

Colbert - can you check in the Device Manager to see if the keyboard is listed under Sound, Video, And Game Controllers? You can get to the Device Manager by searching in the Start menu for it.

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I wonder if he installed the original drivers and they are controlling the keyboard? Maybe he should uninstall the drivers and let Win 10 find the keyboard via new hardware? He may have to unplug the keyboard, boot Win 10, then plug in the keyboard. IIRC I had to do this a few years back when my Roland Octa-Capture audio interface when from Roland drivers to Won 10 drivers. It might be worth a try. YMMV


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I have seen this situation in the past. The solution was to not use the USB but rather use the MIDI out (which this keyboard appears to have) from the Keyboard to the MIDI in of your audio device (if your audio device has one). My MOTU does have midi in so I can take an older midi keyboard which is no longer supported via USB (no drivers) and get it fully working by connecting to my MOTU to send the midi to the computer by USB. (See page EN 61 of the manual - you have to use the MIDI cable to send midi to computer).


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Or a MIDI/USB adapter smile
Very inexpensive solution


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