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Ever heard of neither Delete key working? [Resolved] #673119 09/15/21 05:20 AM Off-Topic
Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY Matt Finley OP Veteran
OP Matt Finley Veteran Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY	The company figured it out. This isn’t about BIAB but it is for another music software I use, Notion by Presonus. When I highlight something and press the Delete key, either one, nothing happens. The company says it should work and works for them. I know, sounds crazy, right? I’m waiting to try another keyboard. But can anyone think of some software that could cause this? Full disclosure: I do try out utilities often, like clipboard management etc., and they may define hot keys, but to my knowledge I’ve uninstalled all of them. Puzzle. BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.

Re: Ever heard of neither Delete key working? Matt Finley #673123 09/15/21 05:28 AM Off-Topic
Joined: Jun 2012 Posts: 20,311 Melbourne, Australia AudioTrack Veteran
AudioTrack Veteran Joined: Jun 2012 Posts: 20,311 Melbourne, Australia	Never heard of this issue. Don't know if it may be related to inadvertently having Num-Lock or Scroll-Lock pressed? I guess you've restarted the computer and the issue remains? Update: I just checked with a utility and the keycode for the Deelete Key didn't change regardless of other Lock functions. I seem to recall that the DEL code can be generated by the <Ctrl>+<BkSpace> combination. Worth a try? Last edited by VideoTrack; 09/15/21 05:35 AM. Reason: Updates... BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones

Re: Ever heard of neither Delete key working? Matt Finley #673125 09/15/21 05:39 AM Off-Topic
Joined: Apr 2010 Posts: 5,139 Florida 90 dB Veteran
90 dB Veteran Joined: Apr 2010 Posts: 5,139 Florida	Have you tried "Return To Factory Settings"? Regards, Bob Dyslectics Untie! https://90dbband.bandcamp.com/ https://soundcloud.com/90-db https://www.youtube.com/channel/UCm_3mpivKYV7T7XFJmXL-GA

Re: Ever heard of neither Delete key working? Matt Finley #673129 09/15/21 05:51 AM Off-Topic
Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY Matt Finley OP Veteran
OP Matt Finley Veteran Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY	Thanks guys. I’m trying a utility now by Nirsoft. Trevor, what utility did yuh use? Bob, that’s good advice for BIAB. This isn’t BIAB. But your suggestion does make an interesting point: does anyone know another program that allows you to wipe your preferences like BIAB does, and fails often enough that this is the solution? BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.

Re: Ever heard of neither Delete key working? Matt Finley #673132 09/15/21 06:02 AM Off-Topic
Joined: Jun 2012 Posts: 20,311 Melbourne, Australia AudioTrack Veteran
AudioTrack Veteran Joined: Jun 2012 Posts: 20,311 Melbourne, Australia	Originally Posted By: Matt Finley Thanks guys. I’m trying a utility now by Nirsoft. Trevor, what utility did you use? I tried one I wrote myself, about 20 years ago. It just shows the keycode when a key (or combination) is pressed. Very basic. ASCII Uppercase A: Attached Files (Click to download or enlarge) (Only available when you are logged in) 2021-09-16_2-01-40.jpg (3.67 KB, 57 downloads) BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones

Re: Ever heard of neither Delete key working? Matt Finley #673133 09/15/21 06:03 AM Off-Topic
Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY Matt Finley OP Veteran
OP Matt Finley Veteran Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY	According to NirSoft KeyboardState View, my Delete keys are both OK. Delete key: Key code 46, Hex Code 0x2e Weird. BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.

Re: Ever heard of neither Delete key working? Matt Finley #673134 09/15/21 06:05 AM Off-Topic
Joined: Jun 2012 Posts: 20,311 Melbourne, Australia AudioTrack Veteran
AudioTrack Veteran Joined: Jun 2012 Posts: 20,311 Melbourne, Australia	Yes, I get 46 (hex 2E) also. I can't print it because the Print Screen key overrides it BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones

Re: Ever heard of neither Delete key working? Matt Finley #673135 09/15/21 06:13 AM Off-Topic
Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY Matt Finley OP Veteran
OP Matt Finley Veteran Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY	Thanks again for checking. I've written back to support at Presonus. I think they are stumped but I'm convinced it's their code. BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.

Re: Ever heard of neither Delete key working? Matt Finley #673138 09/15/21 06:18 AM Off-Topic
Joined: Apr 2010 Posts: 5,139 Florida 90 dB Veteran
90 dB Veteran Joined: Apr 2010 Posts: 5,139 Florida	Have you tried disconnecting the keyboard, re-booting then plugging the keyboard back in? Regards, Bob Dyslectics Untie! https://90dbband.bandcamp.com/ https://soundcloud.com/90-db https://www.youtube.com/channel/UCm_3mpivKYV7T7XFJmXL-GA

Re: Ever heard of neither Delete key working? Matt Finley #673139 09/15/21 06:22 AM Off-Topic
Joined: Aug 2012 Posts: 12,437 Florida floyd jane Veteran
floyd jane Veteran Joined: Aug 2012 Posts: 12,437 Florida	Knowing your background, I would assume you have tried a reboot? Or uninstall the keyboard driver and a reboot... A couple of days ago, my speakers (through the standard mini plug) no longer worked. I could not find them listed in any of the speaker configuration screens. Just simply gone. The built-in speaker in my monitor had become the default speakers (I've never even tried them - this is a relatively new computer bought so I could finally run the 64-bit version of BIAB and upgrade my Studio One to version 5 - I had been stuck at version 2.6). Pretty sure it was a Windows update that caused it. A reboot brought the speakers back... Have you tried the On-Screen keyboard to see if it would function? Last edited by floyd jane; 09/15/21 06:26 AM. 150+ Songs produced using BIAB RealTracks And 50 more... and some more...

Re: Ever heard of neither Delete key working? Matt Finley #673145 09/15/21 07:07 AM Off-Topic
Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY Matt Finley OP Veteran
OP Matt Finley Veteran Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY	Thanks again. Sure, I tried all the conventional stuff (except trying another keyboard; that's next). My Delete keys always work everywhere else, so I have to conclude it's some obscure coding problem in Presonus Notion, one of my music notation programs, and only on their Windows version not Mac. I just thought I would see here if anyone had heard of such a problem. BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.

Re: Ever heard of neither Delete key working? Matt Finley #673156 09/15/21 09:16 AM Off-Topic
Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY Matt Finley OP Veteran
OP Matt Finley Veteran Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY	The company figured it out. They didn’t expect anyone to do what I was doing. I’ll mark this Resolved. Thanks, everyone who assisted. Much appreciated. BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.

Re: Ever heard of neither Delete key working? Matt Finley #673170 09/15/21 10:48 AM Off-Topic
Joined: Dec 2013 Posts: 2,732 St. Louis, MO. USA sslechta Veteran
sslechta Veteran Joined: Dec 2013 Posts: 2,732 St. Louis, MO. USA	So was it just that they did not have functionality built in to utilize the DEL key? Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics. PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory

Re: Ever heard of neither Delete key working? sslechta #673205 09/15/21 12:32 PM Off-Topic
Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY Matt Finley OP Veteran
OP Matt Finley Veteran Joined: Jul 2000 Posts: 27,016 Hudson Valley & Lake George NY	Originally Posted By: sslechta So was it just that they did not have functionality built in to utilize the DEL key? In a way. You can highlight with the left click, and press one of the Delete keys (the one under PrtSc) and it works. The other Delete key (on the keypad) doesn't work. But if you right click to highlight, neither key works. So I had a 75% chance of guessing wrong, and did so. On most other commands, right-clicking is the way to go. Bad design. BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.

Re: Ever heard of neither Delete key working? Matt Finley #673232 09/15/21 02:11 PM Off-Topic
Joined: Jun 2012 Posts: 20,311 Melbourne, Australia AudioTrack Veteran
AudioTrack Veteran Joined: Jun 2012 Posts: 20,311 Melbourne, Australia	Glad that you got it sorted, and most importantly, that you were able to identify the cause. BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones

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