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Band-in-a-Box for Windows
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Joined: Jul 2004
Posts: 157
Apprentice
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OP
Apprentice
Joined: Jul 2004
Posts: 157 |
Good day - I have just updated Biab to Build 844 and the app crashes to desktop immediately on opening (Win 10 being used). Build 842 worked fine and RealBand Build 9 still works 100% (as do other apps on my laptop). Has anyone perhaps experienced this and is their a solution? (I have reinstalled it without success). Rgds & thanks, Roy
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 18,359
Veteran
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Veteran
Joined: Jun 2012
Posts: 18,359 |
Hi Roy.
I think you should contact PG Music support directly on this. They can possibly remotely access your system and help diagnose and resolve.
I'm not aware of anyone else enduring this problem as you described. I'm sure they will work with you to resolved your issue.
BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Band-in-a-Box for Windows
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Joined: Jul 2004
Posts: 157
Apprentice
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OP
Apprentice
Joined: Jul 2004
Posts: 157 |
Thanks for that advice - I have just done that. It seems as if it may have something to do with the activation code and I have sent them the S/N etc. I am sure they will resolve it. Regards.
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 18,359
Veteran
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Veteran
Joined: Jun 2012
Posts: 18,359 |
Thanks for the reply. Do keep us users informed of how you resolved. This can be useful to assist others in the future.
BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Band-in-a-Box for Windows
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Joined: Oct 2020
Posts: 836
PG Music Staff
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PG Music Staff
Joined: Oct 2020
Posts: 836 |
Hi royj, if it does have to do with your activation we will get to your email soon and see if there is an issue with your serial number. In case if anyone else who sees this thread has a similar issue where if you have click on your Band-in-a-Box program shortcut (bbw.exe or bbw64.exe) and the program won't load, usually these steps help:
1. Open your Windows Task Manager (Control Alt Delete) and see if any instances of Band-in-a-Box are running. If they are, force quit them by clicking "end task"
2. Next, go into your c:\bb\Preferences folder (or to the preferences folder in the drive where the program is installed) and delete the following two files from within the folder: Mysetup.dk and intrface.bbw.
3. Once that is done, find the bbw.exe or bbw64.exe file in the bb folder, right click, and select "Run as Administrator". Then wait a few moments without doing anything to see if the program launches.
Best,
Chantelle
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Band-in-a-Box for Windows
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Joined: Jul 2004
Posts: 157
Apprentice
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OP
Apprentice
Joined: Jul 2004
Posts: 157 |
Thank you Chantelle - Step 2 & 3 worked well but I had to however also then go through the activation steps using the s/n etc (and then deleting files in the user/public/ticket folder). This then effectively solves the crash. The small disadvantage is that the personal setting preferences in BiaB are lost. Thank you however for your fast response. Regards, Roy
Last edited by royj; 10/18/21 04:55 AM.
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Band-in-a-Box for Windows
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Joined: Jul 2004
Posts: 157
Apprentice
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OP
Apprentice
Joined: Jul 2004
Posts: 157 |
The final step is then to click on the "Normal Screen Mode" and everything seems then to be fine. Rgds, Roy
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 25,867
Veteran
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Veteran
Joined: Jul 2000
Posts: 25,867 |
Roy, when things are running well again and you've set your preferences, save them so you can always recover them if this happens again.
Options, Save Preferences As.
This is actually good advice for any of us.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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Joined: Jun 2017
Posts: 2,945
PG Music Staff
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PG Music Staff
Joined: Jun 2017
Posts: 2,945 |
The final step is then to click on the "Normal Screen Mode" and everything seems then to be fine. Rgds, Roy Great! We're glad to hear that everything is resolved. If you ever need anything in the future don't hesitate to reach out! We're always happy to help here on the forums or via e-mail. There is also the Live Help button if you ever need immediate assistance - so long as it says we're open and the button is green you can talk to any of our reps there and get help on any issues you may have. Have a greet rest of your week!
Cheers,
Ember
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
Paket | Was ist Neu
Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
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