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Originally Posted by Andrew - PG Music
- In Options | Preferences | Record Filter if you uncheck everything except for Notes does the error happen?
One of the things Andrew suggested was to filter out unneeded MIDI data. Your new keyboard might be sending a ton of system exclusive MIDI data that's not required.
You can find out just by recording the notes and then working your way back.
You can also use the midi monitor (Windows MIDI monitor) and see what data is showing up.
You can also change the midi configuration that's being outputted by your keyboard.


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Yes, it is definitely the Casio Keyboard and BIAB version 2024. Yes I have tried unchecking everything in the MIDI window. The Casio keyboard works fine with my old version of BIAB. My old Roland keyboard has broken keys and is unusable, which is why I bought the new Casio. The ONE FEATURE that I need from BIAB is to record MIDI and I can't do that with 2024, but I can with my old version. The other thing I can't figure out is why every single time I start BIAB on my Laptop I get a pop-up error box as seen in the attachments below.

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Last edited by Lot2Learn; 01/24/24 08:54 PM.
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What did you see coming from your Casio when using the MIDI monitor?


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Originally Posted by Lot2Learn
...
The other thing I can't figure out is why every single time I start BIAB on my Laptop I get a pop-up error box as seen in the attachments below.
Well, there's certainly some opportunity for something to have been broken / corrupted by that event, and it could be related to your issue.

What version of BiaB is running on your laptop? Is this 2024?
Do you get that message on your old (2023) BiaB?

I would be reporting that along with as much detail as possible to PG Music support, especially if the laptop is running 2024.

Last edited by AudioTrack; 01/24/24 09:05 PM.

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Originally Posted by jpettit
What did you see coming from your Casio when using the MIDI monitor?

Just note on and note off. Normal MIDI - nothing unusual, no sys-ex.

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I’m assuming you’re running 1109 version of 2024 and you’ve done a complete reinstall to try to get rid of the error message.?


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Originally Posted by AudioTrack
[quote=Lot2Learn]...

What version of BiaB is running on your laptop? Is this 2024?
Yes, Version 1109.

Do you get that message on your old (2023) BiaB?
No I do not get the error with the old version - it is a version from 2014 that is running off an external portable USB drive that was supplied to me directly from PG Music.
.

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Originally Posted by jpettit
I’m assuming you’re running 1109 version of 2024 and you’ve done a complete reinstall to try to get rid of the error message.?

That will be my next step, as I don't get the error on my desktop, so there is a possibility of it being a corrupt install.

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Quote
The other thing I can't figure out is why every single time I start BIAB on my Laptop I get a pop-up error box as seen in the attachments below.

How is the Casio connected? What kind of USB interface do you have?
Presumably you do not get that error if you have the MIDI interface disconnected when you start Band-in-a-Box?


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Originally Posted by Andrew - PG Music
Quote
The other thing I can't figure out is why every single time I start BIAB on my Laptop I get a pop-up error box as seen in the attachments below.

How is the Casio connected? What kind of USB interface do you have?
The Casio goes directly from a USB out from the keyboard into the USB of the computer. No driver is needed as it is recognized by the computer and shows up in BIAB as a MIDI input device just fine.

Presumably you do not get that error if you have the MIDI interface disconnected when you start Band-in-a-Box?
That is incorrect. Even if I have the Casio unplugged from the computer I still get the error message whenever BIAB starts. I have uninstalled BIAB and did a fresh re-install and update to 1109 and still get the ACCESS VIOLATION error every time I start BIAB.

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-Put a text file named safemode.txt in your bb\Preferences folder and then boot the program (should say 'safe mode' on splash screen). Does the error occur?
-Delete that file, then open the program and check the option to "write detailed bootup log" in Options | Preferences. Reboot again, and then look for the bootuplog text file in bb\Data. Please send us that file or the contents of it.


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L2L.

have you compared the settings from the bb version that works to the 2024. this is a problem ive seen in the past diagnosing problems of peoples pc's...ie different settings thus different outcomes.
in addition when you say 2014 works and 2024 dont are you comparing with same plug ins loaded ?
if not maybe different plug ins loaded in 2024 are placeing
added load on your pc resources.

if its proved that its not a bug in bb 2024 then the only
conclusion i can make is there is a difference in the parameters of what is being done in 2014 versus 2024.
make sure you do a test with the same song loaded in 2014 and 2024 with exactly same plug ins...ie all the same.... its difficult without being there...so one step at a time in diagnosing.reasons.

sometime read my tips in tips n tricks pg forum re optimising a pc for music production in case its not bb fault.

happiness.

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Last edited by justanoldmuso; 01/25/24 06:16 AM.

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Originally Posted by Andrew - PG Music
-Put a text file named safemode.txt in your bb\Preferences folder and then boot the program (should say 'safe mode' on splash screen). Does the error occur?
Yes, it the error occurs even when booting in SAFE MODE.

-Delete that file, then open the program and check the option to "write detailed bootup log" in Options | Preferences. Reboot again, and then look for the bootuplog text file in bb\Data. Please send us that file or the contents of it.
File has been sent to support

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Originally Posted by Lot2Learn
Originally Posted by jpettit
What did you see coming from your Casio when using the MIDI monitor?

Just note on and note off. Normal MIDI - nothing unusual, no sys-ex.
The Casio would send other information as well, such as Pedal on/off etc (I also own one). It has a hybrid, touch sensitive weighted action keyboard.
Can you check that there are no filters set to only display note-on / note-off messages? What other messages are received?


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Ok here's a screenshot showing the last MIDI events before the program stopped recording MIDI abruptly in the middle of a session. Interestingly, there are events received that don't seem to correspond to anything I did. For example, it says "sustain pedal" and I never touched the sustain pedal throughout the entire session. It also has several "CC#88 undefined", but I don't know what they are. All I did was play notes, no other controllers were used. I hope this might be helpful.

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It looks like you are not filtering out everything but notes. It may be beneficial to show us what is checked and unchecked in your MIDI filter. I know you said that only notes on and off were selected but somehow it might have been reset or it isn't working. If necessary I could try recording in BiaB; I normally only record in my DAW.

Another thought have you tried to record MIDI in another song? I ask because if you are only using one song over and over that song file may be corrupted.


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Originally Posted by MarioD
It looks like you are not filtering out everything but notes. It may be beneficial to show us what is checked and unchecked in your MIDI filter. I know you said that only notes on and off were selected but somehow it might have been reset or it isn't working. If necessary I could try recording in BiaB; I normally only record in my DAW.
Another thought have you tried to record MIDI in another song? I ask because if you are only using one song over and over that song file may be corrupted.

I took a completely different song and made sure the ONLY thing checked in the MIDI filter was NOTES and it still stopped recording MIDI at a random spot in the song. Looking at the MIDI monitor it appears as if the BIAB song is generating some MIDI events. I am not sure where they are coming from. I have disabled all tracks except the ones I am using.

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Originally Posted by Lot2Learn
Ok here's a screenshot showing the last MIDI events before the program stopped recording MIDI abruptly in the middle of a session. Interestingly, there are events received that don't seem to correspond to anything I did. For example, it says "sustain pedal" and I never touched the sustain pedal throughout the entire session. It also has several "CC#88 undefined", but I don't know what they are. All I did was play notes, no other controllers were used. I hope this might be helpful.

Analyzing the data, I've got a few concerns, as listed below. It seems that there may be more than meets they eye with what the Casio is sending, or there is some corruption occurring in the transmission, or there is something in between that is creating the additional events and adding them to the data stream. The channel is set in the low order byte of the first word, and it changes between 1,2,6 & 10 (those come from the $B0, $B1, $B5, $B9 values)

Separately, are you using any Arpeggiator function in the performance?

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The Casio has three MIDI interfaces:

Wireless MIDI & Audio Adaptor (WU-BT10)
Bluetooth MIDI (MIDI over Bluetooth® Low Energy)
MIDI can also be transmitted via USB port B

Which connection are you using?

EDIT: Update, reading back through the thread, you mentioned: "I am running a Casio PX-S5000 through USB as a MIDI controller"

Last edited by AudioTrack; 01/25/24 05:50 PM.

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It does appear you may have the Pianoteq VST on two channels - on the thru so that you hear it play, and then on the Melody in order to playback the recorded midi. this worked fine on my machine, but may be stressful for your system? I suggest you just put default Synth on the thru to lighten the CPU load during recording.

Are you using two VSTi?


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