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Band-in-a-Box Wishlist
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Joined: Nov 2005
Posts: 1,461
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OP
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Joined: Nov 2005
Posts: 1,461 |
I've been always a fan of PGMusic's help files' writing style: Precise, informative and full of examples. Unfortunately, this is not true anymore: BIAB's help file is full of out-of-date information and is really confusing and chaotic. You can, in fact, view a lot screenshoots from BIAB version 8! The whole help file needs, IMHO, a full rewrite.
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Band-in-a-Box Wishlist
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Joined: Feb 2010
Posts: 88
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Enthusiast
Joined: Feb 2010
Posts: 88 |
I agree.
And visually, it's awful.
One major flaw is the lack of hot links from within the Help. If I'm viewing a Help page, I should be able to click all BIAB-specific jargon and either be navigated to a page dedicated to that term or be provided a definition or explanation.
Similarly, if any reference is made to a screen, panel, window, module, component, sub-component, capability, or feature of BIAB, I should be able to actually ACTIVATE that item or navigate to that item directly from the Help. For example, let's say you are in Windows Help and are reading how to change your display settings. A procedure may say to open the Control Panel and click Display Options (or whatever it's called). Well, both Control Panel and Display Options should be click-able, so users can navigate right there if they want to.
Also, I find the text-based "tutorials" to be no better than the Help files.
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Band-in-a-Box Wishlist
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Joined: Jul 2000
Posts: 25,928
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Veteran
Joined: Jul 2000
Posts: 25,928 |
I wonder, the best examples of this kind of indexed help that I've seen are online, where they can always be kept current. Do you think all users would like that, having to access the Internet to use the help?
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box Wishlist
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Joined: Mar 2006
Posts: 812
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Expert
Joined: Mar 2006
Posts: 812 |
Well, yes and no Matt.
Yes, it would be great to have access to that resource on the internet, in case you are working on some project and have internet access. I sometimes still work as a musician on cruiseships, we can go 3 or 4 days at a time without internet. Too bad the whole Iridium Global cell phone concept never caught on. It would have been perfect for ship musicians worldwide.
Ed
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Band-in-a-Box Wishlist
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Joined: Feb 2010
Posts: 88
Enthusiast
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Enthusiast
Joined: Feb 2010
Posts: 88 |
The web-based or server-based files provide the greatest document-management control. I like that approach a lot, but I certainly see Ed's point.
Must it be either/or?
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