Good question. If Windows sees the device but BIAB does not, even if you waited to start BIAB like rharv said. then I suggest you call PG Music Support.

A work-around would be to use MIDI out from the keyboard, if you have that.


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors