I'm guessing that support is probably swamped at this particular time, seeing as how they just released BIAB 2012 for Windows.

Typically, though, support is very responsive and helpful so as long as you got receipt confirmations and BIAB is working normally other than the error message when quitting you might want to just hang on a couple more days if possible until things settle down a bit over there.


UltraPAK 2021, 27" late 2012 iMac, 16 GB RAM, OSX 10.15.7
Logic Pro X 10.6.3