Quote:

Tex,

There is a known situation where the internal hard drive inside the black usb case gets a little loose in its connections. This can sometimes happen in shipping, some have reported it in general use. The fix is rather simple:

Try opening the usb hard drive case and disconnecting and reseating the drive to the connector, then reassemble the end covers and see if it will read all those installation files, etc.

Depending on the type of hard drive case you were shipped, the end caps may come off with tiny phillips screws or it may be the type that uses little plastic pushins to release the covers.

HTH,


--Mac




Cheers. Thanks Mac. I will look at that.