Hi,

Welcome to the forums.

If it's louder with headphones, the low speaker volume sounds like it's due to a Windows setting.

Click on the speaker icon in the task bar and see if volume sliders are up.

I don't know Windows 10 but on Windows 7 I can right-click on the speaker icon, select "Playback devices" and then, by entering into to "Speaker properties" I can set individual slider volumes.

Hope this helps,
Noel




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