For anyone trying to contact M-Audio technical support - let me know if you actually get through. I can't. I set up an account years ago and of course forgot my password.

Password resets are so buggy, that M-Audio has a page on what to do when you get a buggy password reset: http://www.m-audio.com/index.php?do=support.faq&ID=00bf1e831cad948bf1068450d9374f3e

Problem is - that process doesn't work either.

Right now, I'm support-less with my M-Audio products (Fast Track and Oxygen 49)