Strongly suggest you contact PG tech for their help.

http://www.pgmusic.com/contact.htm


They are excellent.

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Mac Audiophile 2020 2019 2018 2017 USB plus previous years versions

macOS Mojave - 10.14.6 @ Aug 16, 2019

iMac i3 3.6 GHz 8GB RAM 4K with Retina display

some examples @ sound cloud done with Mac Band and DAW's : https://soundcloud.com/you/tracks