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Band-in-a-Box for Windows FAQ
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Joined: May 2009
Posts: 867
PG Music Staff
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OP
PG Music Staff
Joined: May 2009
Posts: 867 |
4. Why do I get a font error when I try to view or print notation?
Follow the instructions below if you get one of the following error messages when you try to open the notation or lead sheet window:
- "PGMusic Font is not installed. Make sure PGMUS.TTF is in your Windows System directory."
- "PGJazz Font is not installed. Make sure PGJazz_.TTF is in your Windows System directory."
You should be able to resolve the problem by simply reinstalling the program, especially if you have a fairly recent version of Band-in-a-Box® (e.g. 2006 or higher). One possible cause of the problem is if you are running Band-in-a-Box® directly from a PG Music USB hard drive version of Band-in-a-Box®, and you didn't run the Band-in-a-Box® Setup file (which installs the fonts). Another possibility is that you copied the Band-in-a-Box® program folder to a new computer without installing the program.
If you have an older system or older version of Band-in-a-Box® (e.g. 12 or earlier) and you are still having difficulty, the following information should help:
If you have a 64-bit version of Windows
Download and install the PG Music font update. You should restart your computer before and after installing the update to ensure that it works properly.
If you are running Band-in-a-Box® 12 or earlier on Windows 2000 or XP:
If you have Windows 95/98/ME, or you have Windows 2000/XP but the suggestions above did not fix problem:
- The fonts may not be installed on your computer at all. This may be the case if Band-in-a-Box® was copied/moved from one machine to another, you installed an upgrade without installing the previous full version, or system security software running on your computer (such as an anti-virus or firewall program) prevented the fonts from being installed properly. The solution is to reinstall Band-in-a-Box® from the original CD(s). If you suspect that the issue may have been caused by an anti-virus or firewall program, disable these programs while reinstalling. It isn't necessary to uninstall/remove Band-in-a-Box® first; simply install into your existing Band-in-a-Box® folder. You need to start with a full "Pro" version or "MegaPAK", then install subsequent regular upgrades. After you have done that, you should install the latest update patch available for your version. If you have a 64-bit version of Windows, or you are using Version 12 or earlier on Windows 2000/XP, you may need to install the font update.
- Windows 95, 98, and ME users: There is a limit to the number of True Type font files that Windows can support. The limit is somwhere around 700 on these operating systems, but can be more or less depending on how many characters there are in the font filenames. Go to the Windows/Fonts folder and at the bottom left hand corner there will be a list of the number of items in this folder. If it is near the limit, you may have to remove some of the fonts. You should not remove standard fonts installed by Windows, and it would be a good idea to make backups of the fonts before proceeding with this. The extra fonts would have come from some other program that you installed on your computer.
If you have followed the instructions above and are still getting a font error (this would be an unusual situation):
- Reboot your computer.
- Locate and delete all of the PG*.ttf and PG*.fot files in the \Windows\System, and \Windows\System32 folders (\WINNT\System and \WINNT\System32 on Windows 2000\NT).
- Reinstall Band-in-a-Box®, starting with a full "Pro" version or "MegaPAK".
- Download the latest update patch for your version.
- Install the font update, if necessary.
Last edited by Alyssa - PG Music; 08/21/18 08:04 AM.
Alyssa - PG Music
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Entire Thread
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Why do I get a font error when I try to view or print notation?
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Alyssa - PG Music
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08/20/18 04:55 PM
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
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