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Band-in-a-Box for Windows FAQ
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Joined: May 2009
Posts: 867
PG Music Staff
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OP
PG Music Staff
Joined: May 2009
Posts: 867 |
162. I am having trouble installing from a CD or DVD that I received.
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Many of our products are distributed on CD, although a lot of the larger products are on DVD - this includes all of the RealTracks. If you got a DVD (indicated on the disc label), make sure you are actually putting the disc in your DVD drive. If you don't have a DVD drive, you could contact us to find out if it's available on CD.
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With some CDs or DVDs that have large files on them, the CD may spin in your drive for while or nothing will happen when you try to run the installer. We found that ZoneAlarm and some other system security (anti-virus/firewall) software can cause this to happen. Also, Windows may be trying to load the file into memory or scanning it for a digital signature. The solution is to either "be patient" (sometimes it just takes a few minutes for it to start), or:
- Remove the disc from your drive.
- Restart your computer.
- When Windows has restarted, disable your system security software. If you aren't sure how to do this, look at the icons in your computer's taskbar at the bottom right-hand side of your screen. One of them will likely be for your virus checker. If you left or right-click on the icon, you should be able to find an option to disable it.
- Put the CD back in your CD drive and run the installer.
If that didn't help, you could use the system configuration utility to perform a selective startup, like this:
- Go to the Start menu and click on Run.
- Type msconfig and press OK.
- Choose 'Selective Startup', and uncheck 'Load Startup Items'.
- Press Apply, then press Close, and reboot the computer.
- Once the computer has restarted, cancel the System configuration Utility (if it comes up automatically), and install the software.
- After you have installed the software, you can set Windows back to 'Normal Startup'
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DVD drives tend to be more finicky then CDs, especially older drives that are less error tolerant. If your DVD drive does not seem to be recognizing the DVD, you get an error message when you try to launch the installer, or you get an error message during the installation - this can often be solved by simply rebooting the computer. Examples of such errors are "An error occurred while trying to copy a file", "Data error (cyclic redundancy check)", "The source file is corrupted", "The setup files are corrupted". If you want to be sure, reboot your computer using a selective startup mode (as explained above), and don't do anything else on your computer while it is installing.
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Another idea is to try using another DVD drive if you can. There may be a problem with your drive, or it may just have a compatibility problem with the particular DVD media used.
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Contact us if you're still having trouble.
Last edited by Alyssa - PG Music; 08/30/18 11:03 AM.
Alyssa - PG Music
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Entire Thread
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I am having trouble installing from a CD or DVD that I received.
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Alyssa - PG Music
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08/30/18 06:03 PM
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
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