Hi,

I am using the UltraPak with the external USB hard drive. Lately Win7 pro has not been detecting the drive consistently. Maybe 1 in (5 to 10 times) it does not find it.

After inspecting the HDDscan 4.0 (Hard Disk Drive Scan) website http://hddscan.com/ which has some help I am currently running the available tests on the drive. This utility was recommended by my computer service person. The first read test looked good. I am running the RD-read test and watching the details. So far no sectors are bad. There is 1 more test I can run. The smart test is unavailable for external USB drives.

Currently I am reading this guide found through google. I need to find some time to read it slower.
https://www.makeuseof.com/tag/external-drive-not-recognized-this-is-how-to-fix-it-in-windows/
Unfortunately the issue is intermittent. The article suggests one problem might be the USB port itself. However when the problem first started I was using a port at the back of the computer and I decided to start using a different port at the front so I can unplug the drive when not in use. I get the same intermittent problem with the front port.

I have backups of the external USB hard drive in two places. I am thinking of buying another external USB hard drive and copying everything to it but I am not sure if that is necessary.

I was wondering if anyone has any similar experience and any thoughts on this issue.

Thanks,
John

Last edited by bowlesj; 01/21/19 01:55 PM.
John Bowles
My playing in my 20s:
https://www.reverbnation.com/johnbowles