Quote:
I have been a PG MUSIC CUSTOMER for many, many years.

It should not of come as a surprise then.
No one has complained more than me about this !!!
But the only option there is is to ask for a refund or cut them some slack and wait till they sort out the issues as I would rather have it now than wait another year for it, from what I've seen it will be well worth the wait !! It is a Quantum Leap for them to create the Plugin and go 64bit all in the new release. Trust me you won't be disappointed.
So as I said you gotta look at it like a beta development
v3 Beta Feedback And Discussion (Bugs, Features, Suggestions)

EDIT: 1.11.14 has just been released so you can try that.
https://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=523971&gonew=1#UNREAD