Belladonna,
nicely said.
I have slightly different take.

In my opinion, there is a huge difference between "hate" comments and negative comments. Hate comments...well, they are hate comments, nothing to argue there. Negative comments can actually be very helpful if they are sincere and offer a backdoor for improvement.

I am a proponent of what can be referred to a harsh critique...At times it is better to scrape off wound, so new skin can re-grow faster smile