Hi Dave,

The Realtracks you mention belong to set #310.

Sometimes Realtracks are included in BonusPaks which are a special deal outside of the normal UltraPak purchase. With set #310, though, as far as I can see, that looks like it's part of the 2019 UltraPak. I wonder if this slipped past the installation process?

Log-in into your PG Music sales site (not the forums) and go to My Products. If you have registered your UltraPak with PG Music, all your download files will be in My Products. Look for the Realtrack set that contains #310 and download it and install it. See if that fixes your problem.

Prior to doing this, though, check the tempo of your song. The two Realtracks you mention have a recommended tempo of 130 bpm. If your song tempo is too far removed from this value, BIAB's default behaviour is to automatically substitute a better Realtrack for the tempo. (This feature can be disabled but I don't have time to outline how at the moment. I'm getting ready for work.)

Hope this helps,
Noel


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Audiophile BIAB 2024