JohnnyRock,

There are three routes to announcing an issue.

One route is to create a forum thread. Other forum members using the same software can duplicate your steps and determine if they receive comparable results. Typically, they will announce their results in a reply to the original post. Despite the many posts by various PG Music employees in the forum I do not believe PG Music employees reads each post. Therefore it is likely a thread announcing an issue may get lost in the crowd of new threads posted each day. Several beta testers frequent the forum so the best possibility is a beta tester will see a post and alert PG Music of the post.

Another route is to email PG Music at support@pgmusic.com. You know PG Music received the report because of the auto response reply. However you normally don't receive any update unless the issue is addressed in an update.

Another route is to email a PG Music employee direct. You won't receive an auto response and likely won't receive an update unless the issue is addressed.

Some folks do all three!


Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK
DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8
Laptop: i3 Win 10, 8GB ram 500GB HDD
Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD
Music at: https://fogle622.wix.com/fogle622-audio-home