whenever i click on the icon to open the program, it doesn’t- it just sits there
also can’t open creative recorder.
Things done so far: 1. Attempted to re-install software but couldn’t (see note below)
2. Downloaded: AUD_EAX4DRV.exe drivers
3. Upgraded to Playcenter 3.02.52
4. Attempted to open from start menu and from icon in program files > creative
(thinking maybe the desktop shortcut file was corrupted)
5. Checked device mgr for hardware conflicts
6. OS win xp pro
NOTE: could not un-install software using add/remove programs on control panel. whenever I attempted, I would get error msg: “an installation support file could not be installed. the system cannot find the file specified”

Any help would be appreciated. Anyone know of a 3rd party software that would uninstall it?
Thanks in adv