Joanne Cooper created that Facebook group. I am the moderator of the 5,000-strong group called Brazilian Jazz, so I understand and admire her effort.

When I drop in, it seems more than a few want to dispute my answers rather than consider they might learn. I figure this is caused by two possibilities:

1. It’s Facebook, after all, and you can’t always get civility.

2. It’s not the company website (where they Should be) so they feel more comfortable criticizing the company.

Anyway, I’m happier helping here.


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