Thank you Chantelle - Step 2 & 3 worked well but I had to however also then go through the activation steps using the s/n etc (and then deleting files in the user/public/ticket folder). This then effectively solves the crash. The small disadvantage is that the personal setting preferences in BiaB are lost. Thank you however for your fast response. Regards, Roy

Last edited by royj; 10/18/21 04:55 AM.